Benjamin A. Schneider

Benjamin A. Schneider's AcademicInfluence.com Rankings

Psychology

#1777

World Rank

#2118

Historical Rank

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Psychology

Benjamin A. Schneider's Degrees

PhD Industrial/Organizational Psychology University of Maryland, College Park
Masters Industrial/Organizational Psychology University of Maryland, College Park
Bachelors Psychology University of Maryland, College Park

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Benjamin A. Schneider's Published Works

Number of citations in a given year to any of this author's works

Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author

Published Works

THE PEOPLE MAKE THE PLACE (1987) (2832)
The Meaning of Employee Engagement (2008) (2826)
Organizational climate and culture. (2009) (1809)
Linking service climate and customer perceptions of service quality: test of a causal model. (1998) (1724)
Employee and customer perceptions of service in banks: Replication and extension. (1985) (1386)
The ASA framework: An update. (1995) (1315)
On the Etiology of Climates. (1983) (1231)
EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION (2008) (1154)
Organizational Climates: An Essay. (1975) (1055)
The service organization: Human resources management is crucial (1993) (760)
Understanding organization-customer links in service settings. (2005) (760)
Climate strength: a new direction for climate research. (2002) (733)
Winning the service game (1995) (688)
Personal factors in organizational identification. (1970) (683)
Employee and Customer Perceptions of Service in Banks. (1980) (683)
Employee Engagement: Tools for Analysis, Practice, and Competitive Advantage (2009) (579)
Understanding Customer Delight and Outrage (1999) (563)
A Framework for Analyzing Customer Service Orientations in Manufacturing (1989) (545)
Which comes first: employee attitudes or organizational financial and market performance? (2003) (513)
Creating a climate and culture for sustainable organizational change (1996) (470)
The service organization: Climate is crucial (1980) (458)
Creating the climate and culture of success (1994) (432)
Personality and organizations: A test of the homogeneity of personality hypothesis. (1998) (425)
Interactional psychology and organizational behavior. (1982) (403)
A passion for service: Using content analysis to explicate service climate themes. (1992) (386)
Correlates of organizational identification as a function of career pattern and organizational type. (1972) (343)
Some relationships between job satisfaction and organization climate. (1975) (299)
Fits about fit. (2001) (279)
Service management: Strategy and Leadership in Service Business, 2nd edn. Richard Normann, Wiley, Chichester, 1991 (1993) (275)
The Oxford Handbook of Organizational Climate and Culture (2014) (248)
Service Quality: Research Perspectives (2003) (235)
A Service Climate Synthesis and Future Research Agenda (2014) (232)
Organizational Climate and Culture: Reflections on the History of the Constructs in the Journal of Applied Psychology (2017) (222)
The precursors and products of justice climates: Group leader antecedents and employee attitudinal consequences. (2007) (220)
Perspectives on organizational climate and culture. (2011) (196)
Some Correlates of Experienced Job Stress: A Boundary Role Study (1979) (192)
Serving multiple masters: role conflict experienced by service employees (2002) (190)
The perception of organizational climate: The customer's view. (1973) (183)
Individual differences and organizational climate: I. The research plan and questionnaire development. (1968) (166)
DESIGN, VALIDITY, AND USE OF STRATEGICALLY FOCUSED EMPLOYEE ATTITUDE SURVEYS (1996) (165)
Attraction–selection–attrition: Toward a person–environment psychology of organizations. (2000) (160)
Toward specifying the concept of work climate: A study of Roman Catholic diocesan priests. (1972) (154)
First, Break All the Rules: What the World's Greatest Managers Do Differently (2006) (153)
Organizational Service Climate Drivers of the American Customer Satisfaction Index (ACSI) and Financial and Market Performance (2009) (149)
Managing climates and cultures: A futures perspective. (1988) (145)
Work Climates. An Interactionist Perspective. (1981) (140)
HRM – A Service Perspective (1994) (140)
Organizational climate: Individual preferences and organizational realities. (1972) (135)
Service Attribute Boundary Conditions of the Service Climate–Customer Satisfaction Link (2009) (133)
INDIVIDUAL DIFFERENCES AND ORGANIZATIONAL CLIMATE II: MEASUREMENT OF ORGANIZATIONAL CLIMATE BY THE MULTI-TRAIT, MULTI-RATER MATRIX (1970) (131)
Three Studies of Measures of Need Satisfaction in Organizations (1973) (122)
Discrimination In Organizations: An Organizational-Level Systems Perspective (2007) (122)
E = f(P,B): The road to a radical approach to person-environment fit (1987) (121)
Engaged in Engagement: We Are Delighted We Did It (2008) (121)
A Note on the Stability of the Job Descriptive Index (J. D. I.). (1978) (117)
Strategic job analysis (1989) (115)
Manager personality, manager service quality orientation, and service climate: test of a model. (2007) (110)
Organizational Climate Research: Achievements and the Road Ahead (2011) (109)
Climbing the Commitment Ladder (2000) (108)
An Interactionist Perspective on Organizational Effectiveness. (1981) (104)
Workforce engagement: What it is, what drives it, and why it matters for organizational performance (2018) (100)
PERSON-SITUATION SELECTION: A REVIEW OF SOME ABILITY-SITUATION INTERACTION RESEARCH (1978) (94)
Staffing Organizations: Contemporary Practice and Theory (2005) (93)
The Climate for Service (2006) (87)
The effect of organizational environment on perceived power and climate: A laboratory study☆ (1974) (86)
Personality and organizations (2004) (86)
Self Image and Job Characteristics as Correlates of Changing Organizational Identification (1971) (81)
Service employees give as they get: internal service as a moderator of the service climate-service outcomes link. (2011) (80)
Organizational Climate: Individual Preferences and Organizational Realities Revisited. (1974) (76)
Shaping Service Cultures Through Strategic Human Resource Management (2000) (75)
Personnel selection psychology: Multilevel considerations. (2000) (74)
The Human Side of Strategy:: Employee Experiences of Strategic Alignment in a Service Organization☆ (2003) (70)
Organizational climates and careers;: The work lives of priests (1973) (69)
Understanding high school student leaders, i: Predicting teacher ratings of leader behavior (1999) (68)
Stability of performance: An interactionist perspective. (1990) (56)
Expectations for Postcombination Organizational Life: A Study of Responses to Merger and Acquisition Scenarios1 (1991) (53)
Understanding high school student leaders, i (1999) (52)
Organizational Climate and Culture: An Introduction to Theory, Research, and Practice (2006) (48)
Staffing organizations: Contemporary practice and theory, 3rd ed. (2006) (46)
Welcome to the world of services management (2004) (45)
Facilitating Work Effectiveness. (1989) (44)
Toward understanding and controlling customer dissatisfaction with waiting (1989) (36)
Personality and Organizational Culture. (2004) (34)
EFFORT AS A CORRELATE OF ORGANIZATIONAL REWARD SYSTEM AND INDIVIDUAL VALUES1 (1970) (34)
What Was, What is, and What May Be in Op/Ob (2014) (33)
P–E fit and the attraction-selection-attrition model of organizational functioning: Introduction and overview. (2001) (32)
Do customer service perceptions generalize? The case of student and chair ratings of faculty effectiveness (1994) (27)
Lessons learned about service quality: What it is, how to manage it, and how to become a service quality organization. (1997) (26)
University Climate Perceptions by Black and White Students. (1974) (24)
The Social and Organizational Context of Personnel Selection (2012) (23)
Evolution of the study and practice of personality at work (2007) (23)
The Role of Employee Trust in Understanding Employee Engagement (2010) (22)
A Note on Some Relationships Between the Aptitude Requirements and Reward Attributes of Tasks1 (1982) (21)
A multi-level perspective on personnel selection research and practice: Implications for selection system design, assessment, and construct validation (2002) (20)
Perspectives on the Organizational Context of Frontlines: A Commentary (2018) (19)
Fitting In and Doing Good: A Review of Person–Environment Fit and Organizational Citizenship Behavior Research (2016) (19)
What leads to organizational agility: It’s not what you think. (2019) (18)
Service Climate for Service Quality (1993) (15)
Some Propositions about Getting Research Published (1995) (15)
Modeling the Human Side of Service Delivery (2009) (15)
Meso organizational behaviour: Comments on the third paradigm (2006) (13)
Relationship marketing: An organizational perspective (1997) (13)
Too Much of a Good Thing (1998) (11)
Aggregate personality and organizational competitive advantage (2017) (11)
Relationships between various criteria of leadership in small groups. (1970) (11)
A Research Agenda for Employee Engagement in a Changing World of Work (2021) (11)
The People Still Make the Place (2008) (11)
Open science, closed doors: The perils and potential of open science for research in practice (2022) (10)
Whither Goest Personality at Work?: Overview of the special issue on “Work and Personality” (1996) (10)
Expanding the I-O psychology mindset to organizational success (2022) (10)
IMPLICATIONS OF THE CONFERENCE: A PERSONAL VIEW1 (1978) (10)
The Perceived Environment: Organizational Climate (1973) (9)
Human needs and faculty motivation (1982) (9)
A multi-level perspective on personnel selection: When will practice catch up? (2002) (9)
A Funny Thing Happened on the Way to the Future: The Focus on Organizational Competitive Advantage Lost Out (2012) (8)
Development of the work-facilitation diagnostic. (1988) (8)
Work, Family and Career Considerations in Understanding Employee Turnover Intentions. (1978) (8)
Multilevel Selection and Prediction: Theories, Methods, and Models (2017) (7)
Climbing the commitment ladder : the impact on customer commitment of disconfirmation of service expectations (1998) (6)
A Laboratory Study of Some Effects of a Realistic Task Preview. (1978) (6)
Organizational Type, Organizational Success, and the Prediction of Individual Performance. Research Report No. 6. (1974) (5)
Brand image from the inside out: Linking internal organisation design to customer satisfaction (2000) (5)
A Book of Culture. (1993) (4)
LEGAL REGULATION AND THE CONSTRAINT OF CONSTITUENT SATISFACTION (1987) (4)
ILR Impact Brief - Employee Attributions about HR Practices Lead to Customer Satisfaction (2008) (4)
The “Feel and Look” of Employee Engagement (2009) (4)
Driving Customer Satisfaction Through HR: Creating and Maintaining a Service Climate (2011) (4)
Conceptualizing Organizational Climate. (1974) (4)
The Key to an Engaged Workforce: An Engagement Culture (2009) (3)
HRM in Service: The Contingencies Abound (2007) (3)
Climate for Feedback (2020) (3)
Erratum: Three Studies of Measures of Need Satisfaction in Organizations (1974) (3)
Service Relationships: Nuances and Contingencies (2012) (3)
Employee Engagement: What We Know and How to Profit from Doing It (2017) (3)
The issue of homogeneity within organizations (2007) (2)
Toward a More Expansive View of Priming in Organizations: Reflections on Chen, Latham, Piccolo, and Itzchakov (2020) (2)
630. Effort as a correlate of organizational reward system and individual values (1971) (2)
Emotional Labor Work Attributes and Emotional Labor Climate: Toward Contextualizing the Study of Emotional Labor (2022) (1)
Phase 1 of Creating and Executing an Engagement Campaign: Diagnostics and the Engagement Survey (2009) (1)
Phase 2 of Creating and Executing an Engagement Campaign: Action Planning and Intervention (2009) (1)
The Sight and Sound of Music, on Wendy Everett's Terrence Davies (2005) (1)
Conceptualizing Organizational Climates. Research Report No. 7. (1974) (1)
Burnout and Disengagement: The Dark Side of Engagement (2009) (0)
Hiring Procedures III: Interviews, Performance-Based Tests, Simulations, and Physical Ability (2005) (0)
Chapter 5: Theories of Motivation (2008) (0)
Recruitment: Retention and Attraction (2005) (0)
Organizational Climate Research: The Current State of the Field (2013) (0)
New Directions in Personality Research - Where Do We Go Now? (2017) (0)
New Vantage Points on Emotional Labor and Its Service Context: An Introduction to the Emotional Labor and Service Special Issue (2021) (0)
Being Competitive in the Talent Management Space (2018) (0)
Panel interview: Reflections on multilevel theory, measurement, and analysis. (2019) (0)
Some Conceptual and Methodological Issues in Understanding Ability-Performance Relationships. (1977) (0)
Validation Strategies and Utility (2005) (0)
Integrating Organizational Climate and Organizational Culture (2013) (0)
Measurement Concepts and Data Analytic Tools (2005) (0)
Some General Considerations about Factors Affecting Job Stability and Personnel Retention. (1978) (0)
Methodological and Conceptual Issues in Understanding Ability-Performance Relationships. (1979) (0)
Human Resource Practices Attribution Scale (2017) (0)
Personnel Selection and Organizational Behavior: An Integrated View. (1976) (0)
How Do Your Climates Show: Let Us Count Some Ways. (1974) (0)
Some Relationships Between the Ability Requirements and Reward Attributes of Tasks. (1979) (0)
Chapter 13: Power and Politics (2008) (0)
The promise of engagement (2021) (0)
A human approach to strategy (2016) (0)
Person‐Organization Fit Theory and Research: Conundrums, Conclusions, and Calls to Action (2023) (0)
Work Context Interactions, Work Climate and Turnover. (1983) (0)
JSR Best Article Awards (2012) (0)
Work and Career considerations in Understanding Employee Turnover Intentions and Turnover: Development of the Turnover Diagnostic. (1984) (0)
The Effect on Anti-Israel Newspaper Bias on Anti-Semitic Incidents (2019) (0)
Talking Points: Introducing or Rethinking Engagement in Your Organization (2009) (0)
People management in work organizations (2020) (0)
The future of I-O education: Theme track integration and open forum: (518442013-889) (2014) (0)
Strategic Climate Research (2020) (0)
Means and Ends in Research on Organizational Effectiveness. (1983) (0)
Handbook of employee selection, second edition (2017) (0)
Chapter 4: Individual Attitudes and Behaviors (2008) (0)
Author and Name Index (2009) (0)
Person/Situation Selection Research: The Problem of Identifying Salient Situational Dimensions. Research Report No. 13. (1977) (0)
17.4 ACHIEVEMENT, BEHAVIOR, COGNITION: A MODEL FOR MULTIDISCIPLINARY CARE FOR SCHOOL-AGE CHILDREN (2020) (0)
Some Relationships Among and Between Measures of Employee Perceptions and Other Indices of Organizational Effectiveness. Research Report No. 5. (1974) (0)
Hiring Procedures: An Overview (2005) (0)
History of Organizational Climate Theory and Research From 1939 to the Mid-1960s: The Early Years (2013) (0)
Hot and cold (1993) (0)
Chapter 6: Designing a Motivating Work Environment (2008) (0)

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Benjamin A. Schneider's Academic­Influence.com Rankings