Carlos Flavián
#164,253
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Carlos Flavián's AcademicInfluence.com Rankings
Carlos Flaviánbusiness Degrees
Business
#954
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#1044
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Marketing
#123
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#123
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Accounting
#196
World Rank
#216
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Carlos Flavián's Degrees
- PhD Business Administration University of Barcelona
- Masters Marketing University of Zaragoza
- Bachelors Economics University of Zaragoza
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Why Is Carlos Flavián Influential?
(Suggest an Edit or Addition)Carlos Flavián's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- The role played by perceived usability, satisfaction and consumer trust on website loyalty (2006) (1630)
- Consumer trust, perceived security and privacy policy: Three basic elements of loyalty to a web site (2006) (773)
- Perceived e‐service quality (PeSQ) (2007) (547)
- The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services (2008) (465)
- The impact of virtual, augmented and mixed reality technologies on the customer experience (2019) (447)
- Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions (2010) (412)
- Influencers on Instagram: Antecedents and consequences of opinion leadership (2020) (394)
- The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software (2007) (365)
- Perceived e-service quality ( PeSQ ) Measurement validation and effects on consumer satisfaction and web site loyalty (2012) (362)
- The role of security, privacy, usability and reputation in the development of online banking (2007) (357)
- The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking (2005) (351)
- Promoting Consumer's Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy (2008) (337)
- The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process (2008) (292)
- Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product (2006) (255)
- Understanding the intention to follow the advice obtained in an online travel community (2011) (244)
- Do online hotel rating schemes influence booking behaviors (2015) (233)
- Service robot implementation: a theoretical framework and research agenda (2020) (225)
- Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities (2010) (222)
- Integrating trust and personal values into the Technology Acceptance Model: The case of e-government services adoption (2012) (193)
- Artificial Intelligence in FinTech: understanding robo-advisors adoption among customers (2019) (183)
- The Influence of Satisfaction, Perceived Reputation and Trust on a Consumer's Commitment to a Website (2007) (181)
- Understanding Interactive Online Advertising: Congruence and Product Involvement in Highly and Lowly Arousing, Skippable Video Ads (2017) (176)
- How bricks‐and‐mortar attributes affect online banking adoption (2006) (172)
- Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers (2015) (154)
- Choice confidence in the webrooming purchase process: The impact of online positive reviews and the motivation to touch (2016) (149)
- Antecedents and Consequences of Consumer Participation in On-Line Communities: The Case of the Travel Sector (2010) (142)
- Trust transfer in the continued usage of public e-services (2014) (140)
- Corporate image measurement (2004) (138)
- CONSUMER SATISFACTION: A KEY FACTOR OF CONSUMER LOYALTY AND BUYING INTENTION OF A PDO FOOD PRODUCT (2008) (135)
- Loyalty to grocery stores in the Spanish market of the 1990s (2001) (130)
- The Role of Anticipated Emotions in Purchase Intentions (2016) (126)
- The influence of virtual communities on distribution strategies in the internet (2005) (124)
- The influence of familiarity and usability on loyalty to online journalistic services: The role of user experience (2006) (118)
- The role of intrinsic and extrinsic quality attributes on consumer behaviour for traditional food products (2007) (118)
- The acceptance and diffusion of new consumer durables: differences between first and last adopters (1998) (117)
- Combining channels to make smart purchases: The role of webrooming and showrooming (2020) (108)
- Web design: a key factor for the website success (2009) (99)
- Robots or frontline employees? Exploring customers’ attributions of responsibility and stability after service failure or success (2020) (98)
- Frontline robots in tourism and hospitality: service enhancement or cost reduction? (2020) (88)
- Understanding Consumer Interaction on Instagram: The Role of Satisfaction, Hedonism, and Content Characteristics (2017) (85)
- Fundaments of trust management in the development of virtual communities (2008) (80)
- Be creative, my friend! Engaging users on Instagram by promoting positive emotions (2020) (77)
- Antecedents of consumer intention to follow and recommend an Instagram account (2017) (74)
- New members' integration: key factor of success in online travel communities. (2013) (72)
- Feeling Confident and Smart with Webrooming: Understanding the Consumer's Path to Satisfaction (2019) (72)
- Integrating virtual reality devices into the body: effects of technological embodiment on customer engagement and behavioral intentions toward the destination (2019) (69)
- Determinants of success in open source software networks (2009) (67)
- Impacts of technological embodiment through virtual reality on potential guests’ emotions and engagement (2020) (59)
- The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps (2022) (59)
- Organisational antecedents of market orientation in the public university system (2006) (59)
- THE GENERATION OF TRUST IN THE ONLINE SERVICES AND PRODUCT DISTRIBUTION: THE CASE OF SPANISH ELECTRONIC COMMERCE (2011) (57)
- Examining the effects of robots' physical appearance, warmth, and competence in frontline services: The Humanness‐Value‐Loyalty model (2021) (56)
- The influence of consumer involvement on quality signals perception (2009) (54)
- User adaptation to interactive advertising formats: The effect of previous exposure, habit and time urgency on ad skipping behaviors (2017) (54)
- Perceived substitutability between digital and physical channels: the case of newspapers (2007) (52)
- The influence of scent on virtual reality experiences: The role of aroma-content congruence (2021) (51)
- Consumer empowerment in interactive advertising and eWOM consequences: The PITRE model (2020) (51)
- Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention (2017) (49)
- Reading newspapers on the Internet: the influence of web sites' attributes (2008) (47)
- The influence of online product presentation videos on persuasion and purchase channel preference: The role of imagery fluency and need for touch (2017) (46)
- The effect of product presentation mode on the perceived content and continent quality of web sites (2009) (46)
- Users' motivations and attitude towards the online press (2009) (45)
- Analyzing the emotional outcomes of the online search behavior with search engines (2011) (43)
- Mobile payments adoption – introducing mindfulness to better understand consumer behavior (2020) (42)
- The Influence of Consumer Degree of Knowledge on Consumer Behavior: The Case of Spanish Olive Oil (2008) (41)
- The choice of digital newspapers: influence of reader goals and user experience (2006) (41)
- Food retailing strategies in the European Union. A comparative analysis in the UK and Spain (2002) (41)
- Understanding the cognitive, affective and evaluative components of social urban identity: Determinants, measurement, and practical consequences (2017) (41)
- Intention to use analytical artificial intelligence (AI) in services – the effect of technology readiness and awareness (2021) (38)
- The role of usability and satisfaction in the consumer's commitment to a financial services website (2008) (33)
- Reciprocity and commitment in online travel communities (2019) (32)
- A heuristic evaluation of websites design for achieving the web success (2009) (31)
- Artificial intelligence in services: current trends, benefits and challenges (2021) (29)
- Effects of visual and textual information in online product presentations: looking for the best combination in website design (2010) (28)
- Antecedents of Consumer Commitment to a PDO Wine: An Empirical Analysis of Spanish Consumers (2011) (28)
- Enhancing the customer experience with virtual and augmented reality: The impact of content and device type (2021) (28)
- The role of customers in the gig economy: how perceptions of working conditions and service quality influence the use and recommendation of food delivery services (2021) (27)
- Antecedents and consequences of trust on a virtual team leader (2019) (27)
- Generating Trust and Satisfaction in E-Services: The Impact of Usability on Consumer Behavior (2010) (24)
- Strategic groups analysis (SGA) as a tool for strategic marketing (1999) (24)
- Digital versus Traditional Newspapers: Influences on Perceived Substitutability (2009) (24)
- Metaverse marketing: How the metaverse will shape the future of consumer research and practice (2022) (24)
- The role of readers' motivations in the choice of digital versus traditional newspapers (2006) (23)
- Spanish Air-Cured Ham with Protected Designation of Origin (PDO) (2007) (22)
- Managing consumer experience and online flow: Differences in handheld devices vs PCs (2021) (21)
- Augmented reality filters on social media. Analyzing the drivers of playability based on uses and gratifications theory (2022) (20)
- The Role of Place Identity in Smart Card Adoption (2014) (19)
- Understanding the influence of social information sources on e-government adoption (2012) (19)
- Customer’s Acceptance of Humanoid Robots in Services: The Moderating Role of Risk Aversion (2019) (18)
- Brand recall of skippable vs non-skippable ads in YouTube: Readapting information and arousal to active audiences (2020) (17)
- The Role of Symbols Signalling the Product Status on Online Users' Information Processing (2013) (16)
- Providing online public services successfully: the role of confirmation of citizens’ expectations (2010) (16)
- The Impact of Online Product Presentation on Consumers' Perceptions: An Experimental Analysis (2009) (15)
- “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023) (15)
- Some antecedents and effects of participation in Spanish virtual brand communities (2010) (14)
- Mobile word of mouth (m-WOM): analysing its negative impact on webrooming in omnichannel retailing (2020) (14)
- Gender Differences Regarding the Product's Online Visual Representation: Impact on Satisfaction and Purchase Intention (2011) (14)
- Market Orientation of Spanish Public Universities: A Suitable Response to the Growing Competition (2007) (13)
- How Smart Should a Service Robot Be? (2022) (13)
- E-learning and market orientation in higher education (2013) (13)
- An Integrative Perspective of Online Foraging Behavior with Search Engines (2012) (12)
- Development and validation of familiarity, reputation and loyalty scales for internet relationships 1 (2007) (11)
- Virtual Community: A Model of Successful Marketing on the Internet (2005) (10)
- The role of flow consciousness in consumer regret (2021) (10)
- Online social networks in the travel sector (2010) (10)
- Towards loyalty development in the e-banking business (2008) (8)
- The Influence of Arousal on Advertising Effectiveness (2015) (8)
- Competitive strategies in Southern Europe: the case of Spanish retailers (1998) (8)
- Trust in Virtual Communities (2008) (7)
- Subtle strategic insights from strategic groups analysis (1999) (7)
- Alternative strategies in the Spanish large-scale retail food sector (1998) (6)
- Duality of newspaper distribution channels: An analysis of readers' motivations (2007) (6)
- The Importance of Confirming Citizens' Expectations in e-Government (2010) (6)
- Consumer Behavior in Press Sector: The Influence of Reasons for Reading on the Choice of Digital Channel (2007) (5)
- Using augmented reality to reduce cognitive dissonance and increase purchase intention (2022) (5)
- THE RELEVANCE OF CREATIVITY AND EMOTIONS IN ENGAGING USERS ON INSTAGRAM (2018) (5)
- CONSUMER INTERACTION IN INSTAGRAM: THE ROLE OF PERCEIVED HEDONISM AND SATISFACTION (2016) (5)
- M-Government Initiatives at the Local Level: The Case of Zaragoza (2007) (4)
- Analyzing the Influence of Websites Attributes on the Choice of Newspapers on the Internet (2007) (4)
- ANTECEDENTS AND CONSEQUENCES OF FASHION OPINION LEADERSHIP IN INSTAGRAM (2017) (3)
- User Responses Towards Augmented Reality Face Filters: Implications for Social Media and Brands (2021) (3)
- Webrooming Or Showrooming? a Matter of Involvement (2016) (3)
- Virtual teams are here to stay: How personality traits, virtuality and leader gender impact trust in the leader and team commitment (2022) (3)
- Analysing the Key Factors of Web Design: A Heuristic Evaluation (2008) (3)
- Citizen Adoptation of E-government Based on TAM and TPB Models (2010) (3)
- Stimulating Users in Online Pre-Roll Ads: How to Use Arousal for Different Advertising Audiences (2019) (2)
- Virtual Communities and E-Business Management (2006) (2)
- HOW TO USE AROUSAL STIMULI TO ENHANCE EFFECTIVENESS OF DIFFERENT PRE-ROLL ADVERTISING FORMATS (2018) (2)
- ANALYZING THE IMPACT OF CONGRUENCE IN FASHION INFLUENCER MARKETING ON INSTAGRAM (2019) (1)
- An interdisciplinary Co-authorship networking perspective on AR and human behavior: Taking stock and moving ahead (2023) (1)
- THE EFFECTS OF EXTERNAL RECOMMENDATIONS ON CONSUMERS' PURCHASE DECISION IN A MULTICHANNEL SERVICE CONTEXT (2014) (1)
- Consumer Involvement in Free Software Communities Measure (2014) (0)
- Customer's perceptions of human features in frontline robots, consequences for service value and loyalty: Frontline Robots in Services (2019) (0)
- Digital versus Traditional Newspapers: Influences on Perceived Substitutability (2009) (0)
- AIS Electronic Library (AISeL) (2009) (0)
- First International Workshop on Computers Users' Behaviour - CUB '08 (2008) (0)
- Market orientation: the key to the future of virtual universities (2013) (0)
- Consumer Behavior In Firm-hosted Online Travel Communities (2009) (0)
- TAS3 - Trustworthiness - State of the Art (2008) (0)
- Anticipated Emotions Scale--Modified (2017) (0)
- The Impact of Recommendations on the Cross-Channel Shopping Behavior (2016) (0)
- Facilitating imaginations through online product presentation videos: effects on imagery fluency, product attitude and purchase intention (2016) (0)
- Antecedents and Consequences of Opinion Leadership on Social Networking Sites--Model (2020) (0)
- Hotel Attitudes and Booking Behaviors Questionnaire (2016) (0)
- Customers perceptions about robots and employees in the frontline: attributions of responsibility and stability after service success and failure (2020) (0)
- Key concepts in artificial intelligence and technologies 4.0 in services (2023) (0)
- Exploring the Utilitarian and Hedonic Value Derived from Tourism Pre-experiences with Virtual Reality: Differences Between Destinations and Accommodations (2022) (0)
- Consequences of consumer regret with online shopping (2023) (0)
- Are Digital Newspapers Complementary to Traditional Press? (2019) (0)
- The double side of flow in regret and product returns: Maximizers versus satisficers (2023) (0)
- Effects of voice assistant recommendations on consumer behavior (2022) (0)
- How Augmented Reality Increases Engagement Through Its Impact on Risk and the Decision Process (2023) (0)
- V Virtual Communities and E-business Management (2016) (0)
- Influence Of Scent On Virtual Reality Experiences: The Role Of Aroma-Content Congruence (2022) (0)
- WEBROOMING OR SHOWROOMING IN FASHION SHOPPING? A MATTER OF INVOLVEMENT (2017) (0)
- FACTORES DETERMINANTES DE LA ACTITUD HACIA LOS PERIÓDICOS DIGITALES* DETERMINANTS OF ATTITUDE TOWARDS DIGITAL NEWSPAPERS (2009) (0)
- In this Edition (2016) (0)
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What Schools Are Affiliated With Carlos Flavián?
Carlos Flavián is affiliated with the following schools:
