Charmine Emma Jean Härtel
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Psychology Communications
Charmine Emma Jean Härtel's Degrees
- PhD Organizational Behavior Stanford University
- Masters Psychology Stanford University
- Bachelors Psychology University of California, Berkeley
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(Suggest an Edit or Addition)Charmine Emma Jean Härtel's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- Workgroup emotional intelligence: scale development and relationship to team process effectiveness and goal focus (2002) (567)
- Diversity and Emotion: The New Frontiers in Organizational Behavior Research (2002) (562)
- How leaders influence the impact of affective events on team climate and performance in R&D teams (2002) (434)
- Emotional Intelligence as a Moderator of Emotional and Behavioral Reactions to Job Insecurity (2002) (411)
- Emotions in the Workplace: Research, Theory, and Practice (2000) (385)
- Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting (2005) (367)
- WORKPLACE CONFLICT, BULLYING, AND COUNTERPRODUCTIVE BEHAVIORS (2003) (258)
- Cross‐cultural differences in consumer decision‐making styles (2005) (169)
- The Influence of Team Emotional Intelligence Climate on Conflict and Team Members' Reactions to Conflict (2008) (150)
- Resolving the puzzle of productive and destructive conflict in culturally heterogeneous workgroups: a communication accommodation theory approach (2002) (131)
- Influence of high performance work systems on employee subjective well-being and job burnout: empirical evidence from the Chinese healthcare sector (2014) (130)
- Self and society: Social change and individual development (2007) (115)
- The five capabilities of socially responsible companies (2004) (107)
- The case for emotional intelligence in organizational research (2003) (103)
- Intercultural competencies for culturally diverse work teams (2010) (102)
- Defining aircrew coordination: Searching mishaps for meaning (1989) (101)
- Are Authentic Leaders Always Moral? The Role of Machiavellianism in the Relationship Between Authentic Leadership and Morality (2016) (100)
- A tri-dimensional approach for auditing brand loyalty (2009) (97)
- Emotions in organizational behavior (2013) (94)
- Intercultural service encounters: an exploratory study of customer experiences (2004) (93)
- MNE translation of corporate talent management strategies to subsidiaries in emerging economies (2016) (86)
- Managing emotions in the workplace (2002) (85)
- The Industrial-Organizational Psychologist (1993) (79)
- Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity (2004) (64)
- The Effect of Affect in Organizational Settings (2005) (57)
- The effect of emotions in cross-cultural expatriate experiences (2005) (56)
- Improving tax compliance strategies: can the theory of planned behaviour predict business compliance? (2012) (55)
- Cross-cultural effectiveness of western expatriate-Thai client interactions: lessons learned for IHRM research and theory (2003) (55)
- Work‐group emotional climate, emotion management skills, and service attitudes and performance (2008) (54)
- A longitudinal study of work group innovation: The importance of transformational leadership and morale (2001) (53)
- Acculturation strategies among professional Chinese immigrants in the Australian workplace (2011) (51)
- Incorporating Attributional Theory and the Theory of Reasoned Action Within an Affective Events Theory Framework to Produce a Contingency Predictive Model of Consumer Reactions to Organizational Mishaps (1998) (50)
- Healthy human cultures as positive work environments (2011) (49)
- The role of space as both a conflict trigger and a conflict control mechanism in culturally heterogeneous workgroups (2003) (49)
- Lessons Learned from Community Organizations: Inclusion of People with Disabilities and Others (2014) (46)
- A conceptual examination of the causal sequences of emotional labor, emotional dissonance, and emotional exhaustion: The argument for the role of contextual and provider characteristics (2002) (46)
- Using humor and boosting emotions: An affect-based study of managerial humor, employees’ emotions and psychological capital (2017) (45)
- The relationship between acculturation strategy and job satisfaction for professional Chinese immigrants in the Australian workplace (2012) (43)
- An integrated affective and cognitive model to explain employees' responses to downsizing (2002) (43)
- Human resource management : transforming theory into innovative practice (2006) (42)
- Applying the involvement construct to organisational crises (2000) (42)
- Heart versus Mind: The Functions of Emotional and Cognitive Loyalty (2010) (41)
- Emotional contagion and burnout among nurses and doctors: Do joy and anger from different sources of stakeholders matter? (2017) (40)
- Cultural diversity and leadership: A conceptual model of leader intervention in conflict events in culturally heterogeneous workgroups (2006) (39)
- The global village: online cross‐cultural communication and HRM (2007) (39)
- Towards a diversity justice management model: integrating organizational justice and diversity management (2013) (38)
- Contextual Factors Affecting Quality of Work Life and Career Attitudes of Gay Men (2007) (38)
- Contextualizing research: Putting context back into organizational behavior research (2014) (38)
- Discrete emotional crossover in the workplace: the role of affect intensity (2009) (37)
- One career, two identities: an assessment of gay men's career trajectory (2004) (36)
- A field test of the diversity‐openness moderator model in newly formed groups: openness to diversity affects group decision effectiveness and interaction patterns (2004) (36)
- Reaching and Hearing the Invisible: Organizational Research on Invisible Stigmatized Groups Via Web Surveys (2013) (36)
- Understanding and responding to the climate change issue: Towards a whole-of-science research agenda (2010) (32)
- Governing the International Student Experience: Lessons From the Australian International Education Model (2013) (31)
- Family business leadership transition: How an adaptation of executive coaching may help (2009) (31)
- Mismatches in skills and attributes of immigrants and problems with workplace integration: a study of IT and engineering professionals in Australia (2014) (31)
- Managing Emotions in a Changing Workplace (2002) (30)
- Gender perceptions of work-life balance: management implications for full-time employees in Australia (2013) (29)
- Experiencing and Managing Emotions in the Workplace (2012) (29)
- Evidence for crossvergence in the perception of task and contextual performance: A study of western expatriates working in Thailand (2004) (28)
- Service providers' use of emotional competencies and perceived workgroup emotional climate to predict customer and provider satisfaction with service encounters (2006) (28)
- Rating format research revisited: format effectiveness and acceptability depend on rater characteristics (1993) (27)
- Emotions in family firms (2013) (26)
- How to Build a Healthy Emotional Culture and Avoid a Toxic Culture (2008) (26)
- Openness to Dissimilarity Moderates the Consequences of Diversity in Well‐established Groups (2000) (26)
- EXPLAINING WHY DIVERSITY SOMETIMES HAS POSITIVE EFFECTS IN ORGANIZATIONS AND SOMETIMES HAS NEGATIVE EFFECTS IN ORGANIZATIONS: THE PERCEIVED DISSIMILARITY OPENNESS MODERATOR MODEL. (1999) (25)
- Equally qualified but unequally perceived: Openness to perceived dissimilarity as a predictor of race and sex discrimination in performance judgments (1999) (25)
- Organizational diversity learning framework: going beyond diversity training programs (2017) (24)
- From the Guest Editors: Cross-Cultural Management Learning and Education—Exploring Multiple Aims, Approaches, and Impacts (2013) (24)
- Measuring attitudes to HRIS implementation: A field study to inform implementation methodology: (2009) (24)
- The role of emotion and emotion management in destructive and productive conflict in culturally heterogeneous workgroups (2002) (23)
- SHAPE-assisted intuitive decision making and problem solving: Information-processing-based training for conditions of cognitive busyness (1997) (22)
- A Paradox Approach to Organizational Tensions During the Pandemic Crisis (2021) (22)
- For better or worse: organizational culture and emotions (2002) (21)
- Diversity is not a problem to be managed by organisations but openness to perceived dissimilarity is (2000) (21)
- The Workgroup Emotional Climate Scale (2014) (21)
- Exploring a Functional Approach to Attitudinal Brand Loyalty (2013) (20)
- Creating Better Employees through Positive Leadership Behavior in the Public Sector (2014) (20)
- U.S. Culturally specific prejudices: Interpersonal prejudices of individualists and intergroup prejudices of collectivists (2004) (18)
- Designing a medicalized wellness service: balancing hospitality and hospital features (2017) (18)
- Grinning, Frowning, and Emotionless: Agent Perceptions of Power and Their Effect on Felt and Displayed Emotions in Influence Attempts (2016) (18)
- The role of emotional intelligence in service encounters: A model for predicting the effects of employee-customer interactions on consumer attitudes, intentions, and behaviours (1999) (17)
- Chapter 10 A laugh a day is sure to keep the blues away: managers' use of humor and the construction and destruction of employees' resilience (2010) (17)
- Individual and organizational perspectives on emotion management and display (2006) (17)
- The DXC technology work experience program: disability-inclusive recruitment and selection in action (2019) (17)
- Hassles and uplifts associated with caring for people with cognitive impairment in community settings. (2003) (17)
- Employee/customer interface in a service crisis: Impact of senior management attributes and practices on customer evaluation (2008) (17)
- The Effects of Australian Tall Poppy Attitudes on American Value Based Leadership Theory (2003) (16)
- Organizational behavior: An emotions perspective (2005) (16)
- Emotions in Groups, Organizations and Cultures (2009) (16)
- Communication competence in cross-cultural business interactions (2003) (16)
- How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts (2012) (15)
- Predictors of acculturation attitudes among professional Chinese immigrants in the Australian workplace. (2016) (15)
- Emotional experience of individualist-collectivist workgroups: Findings from a study of 14 multinationals located in Australia (2002) (15)
- Cultural Differences at Work: How Managers Deepen or Lessen the Cross-Racial Divide in their Workgroups (2000) (15)
- Understanding cross-cultural negotiation : a model integrating affective events theory and communication accommodation theory (2004) (15)
- Chapter 10 Building a Climate of Trust during Organizational Change: The Mediating Role of Justice Perceptions and Emotion (2007) (15)
- Managing with Humor (2019) (14)
- Equally qualified but unequally perceived: General cultural openness as a predictor of discriminatory performance ratings (1996) (14)
- Why did the emu cross the road? Exploring employees’ perception and expectations of humor in the Australian workplace (2016) (14)
- Leadership and innovation: surfacing synergies among constructs and theories (2004) (14)
- From the Editors: International Students, Representation of Global Management Issues, and Educating From a Paradigm of Human Well-Being (2010) (14)
- Skill shortage and underutilization of educated immigrants in the Australian labour market: A paradox (2008) (14)
- Acculturation attitudes and affective workgroup commitment: evidence from professional Chinese immigrants in the Australian workplace (2013) (14)
- Workgroup emotional exchanges and team performance in China (2013) (13)
- Commentary: Emotions as mediators and moderators (2000) (13)
- Analyzing Emotions for a Better Understanding of Organizational Change: Fear, Joy, and Anger During a Merger (2016) (13)
- What are the management tools that come out of this (2002) (12)
- Toward improving the success of change management efforts: Modelling the factors contributing to employee’s resistance during change implementation. (2000) (12)
- Myths about emotions during change (2002) (12)
- Emotions, Ethics and Decision-Making (2008) (12)
- Emotions and the Organizational Fabric (2014) (12)
- The mirroring of intercultural and hybridity experiences: A study of African immigrant social entrepreneurs (2021) (11)
- Research on Emotion in Organizations (2016) (11)
- Explaining employees' responses to large scale organizational change: an integrated model of key affective and cognitive factors (2000) (11)
- A self-Representation Analysis of the Effects of Individualist-Collectivist Interactions Within Organizations in Individualistic Cultures: Moderators and Intervening Processes (2000) (11)
- SHAPE: improving decision-making by aligning organizational characteristics with decision-making requirements and training employees in a metacognitive framework for decision-making and problem-solving (1998) (11)
- Consumer Satisfaction and Redress with a Government Third-Party Complaints Agency (2010) (10)
- Understanding and Meeting the Needs of Students from Low Socioeconomic Status Backgrounds. (2010) (10)
- Controller Resource Management - What Can We Learn from Aircrews? (1995) (10)
- Questioning management paradigms that deal with Aboriginal development programs in Australia (2003) (10)
- What an emotions perspective of organizational behavior offers (2005) (9)
- Role of affect and interactional justice in moral leadership (2007) (9)
- A New Vision Of Management: Full Potential Management Model (2010) (9)
- Mud and tears: the human face of disaster - a case study of the Queensland floods, January 2011. [Paper in special issue: Remembering 2011: Managing for the Human Spirit, 25th ANZAM Anniversary Edition.] (2011) (9)
- Cross-cultural differences in emotions: the why and how (2005) (9)
- Overview: The Effect of Affect in Organizational Settings (2005) (9)
- Development and Test of the Two-stage Model of Performance Appraisal (1999) (8)
- Emotions and Organizational Dynamism (2010) (8)
- Executive coaching in a family business environment (2007) (8)
- Emotional Climate Scale: Theoretical Development, Empirical Validation, and Relationship With Workgroup Effectiveness (2014) (8)
- Consumer-preferred company responses following a crisis: The importance of taking responsibility (2000) (8)
- Individual and organizational perspectives on emotion management and display, Volume 2 (Research on emotion in organizations) (2006) (8)
- Culturally heterogeneous workgroups: the effects of leader behaviors and attitudes on conflict and its relationship to task and social outcomes (2000) (8)
- IDADA: The individual difference approach to assessing and developing diversity awareness (2012) (8)
- The Intercultural Competencies Required for Inclusive and Effective Culturally Diverse Work Teams (2003) (8)
- What Have We Learned?: Ten Years on (2011) (8)
- Chapter 12 How 'Bad Apples' Spoil the Bunch: Faultlines, Emotional Levers, and Exclusion in the Workplace (2007) (7)
- Individual Sources, Dynamics, and Expressions of Emotion (2013) (7)
- Public relations orientation: Development, empirical testing and implications for managers (2003) (7)
- Intelligent emotions management (2003) (7)
- Climate change: are we up to the challenge? (2010) (7)
- Creating a climate for innovation: A participative approach (2001) (7)
- Positive and Negative Affective Climate and Culture (2014) (6)
- Commentary: Emerging research agendas (2000) (6)
- Skilled Migration, Expectation and Reality: Chinese Professionals and the Global Labour Market (2015) (6)
- Social protection and the role of micro finance programs: the case of the Philippines (2004) (6)
- Recruitment and Selection of Academic Staff: perceptions of department heads and job applicants (1997) (6)
- It's all about me! Emotional ambivalence Gen-Y blood-donors (2012) (6)
- Profit‐making vs human value: philosophy's contribution (2010) (6)
- How Are Moods Instigated at Work? The Influence of Relational Status on Mood (2016) (6)
- The relationship between the work environment and work attitudes/behaviours: A preliminary test of affective events theory (1999) (6)
- Intragroup conflict, emotional reactions to bullying and counterproductive behaviors (2003) (6)
- Does task and contextual performance measurement apply across cultures? An empirical study of Thai and western managers and professionals (2000) (6)
- Two rhetorics and two realities: Similarities and differences in how Thai and Western colleagues percieve the performance of Western managers working in Thailand (2000) (6)
- Affective events theory as a framework for understanding third-party consumer complaints (2011) (6)
- On the relationship between the work environment and the work attitudes and behaviours: A laboratory test of affective events theory (2000) (6)
- Making decision making training work (1996) (6)
- A services approach to social marketing programs (2013) (6)
- Advancing organizational behavior through context considerations (2014) (6)
- EMOTIONS AND COMPLAINING BEHAVIOR FOLLOWING SERVICE FAILURE (2003) (5)
- New Ways of Studying Emotions in Organizations (2015) (5)
- The Relationship Between Corporate Social Responsibility and Public Relations: Evidence From a Scale Development Study (2002) (5)
- The mediating effects of ethical climate on the relationship between servant leadership and organizational citizenship behaviour (2010) (5)
- Predicting IHRM strategy and practice decisions: development of the IHRM orientation typology (2004) (5)
- DISENTANGLING THE COMPLEXITY OF PRODUCTIVE AND DESTRUCTIVE CONFLICT IN CULTURALLY HETEROGENEOUS WORKGROUPS: A COMMUNICATION ACCOMMODATION THEORY APPROACH. (2001) (5)
- Promises and Pitfalls of Using Social Media in Public E-procurement: an Appraisal (2014) (5)
- Acculturation attitude and its effect on work engagement: a case of professional Chinese immigrants in Australia (2011) (5)
- The influence framework: a theoretical bridge between power and organisational effectiveness (2000) (4)
- A functional approach to brand loyalty: An exploratory study (2006) (4)
- Overview: Experiencing and Managing Emotions in the Workplace (2012) (4)
- On the pathogenicity of culture: questioning the rationality of “development” programs for perpetually dysfunctional aboriginal groups (2005) (4)
- Culturally heterogeneous workgroups: the role of the leader (2000) (4)
- Emotion as a mediator of work attitudes and behavioral intentions (2002) (4)
- Managing emotions in decision making (2002) (4)
- Feminist Visions of Development: Gender Analysis and Policy – Edited by Cecile Jackson and Ruth Pearson (2008) (4)
- Disabled persons in the workplace (2015) (4)
- The Cognitive, Emotional, and Behavioral Qualities Required for Leadership Assessment and Development in the New World of Work (2018) (4)
- Buffers and aggravators in the emotion labor, emotional dissonance, emotional exhaustion sequence in service work (2000) (4)
- Experiences of migrant women entering and advancing in management positions (1999) (4)
- When east meets west: Managing Chinese enterprise relationships through guanxi-based diversity management (2010) (4)
- Why Are Businesses Brand Loyal? A Functional Approach to Three Dimensions of B2B Brand Loyalty (2007) (4)
- Anticipating pay negotiation strategies and pay outcomes during recruitment: An exploration of gender differences (1990) (4)
- Inclusion at Societal Fault Lines: Aboriginal Peoples of Australia (2014) (4)
- A Dynamic Model of Entrepreneurial Identification and Dis-Identification : An Emotions Perspective (2015) (4)
- Functionality, intentionality and morality (2007) (4)
- Workplace Emotional Intelligence Profile [WEIP]: A measurement of emotional intelligence in work teams (1998) (3)
- How affective events and affective team climate relate to work-related satisfaction in R&D teams: A longitudinal analysis (2001) (3)
- Towards a typology of corporate social responsibility orientations (2002) (3)
- Individual and contextual factors affecting quality of work life and work attitudes of gay men (2002) (3)
- Hospital Numerical Flexibility and Nurse Economic Security in China and India (2015) (3)
- Achievement goal orientations, attributional style, and motivational climate as predictors of performance and persistance (2003) (3)
- Heart vs mind: What function do emotional and cognitive loyalty serve? (2008) (3)
- Success and Failure. The Same in Sport As in Work (2003) (3)
- The process of cultural acculturation in multicultural workplaces: Experiences of professional immigrants from South Asia (2008) (3)
- Developing ethical leaders: a servant leadership approach (2014) (3)
- Emotional game playing and poor team norms : the implications for work teams (2005) (3)
- Religious diversity in the workplace (2017) (3)
- A bounded emotionality perspective on organizational change and culture (2005) (3)
- Aeronautical decision making and consistency of crew behaviors: Implications for training (1993) (3)
- Diversity management in Thailand (2010) (3)
- The positive impact of high quality leader-member exchange on career-related hope (2006) (3)
- Some thoughts about reviewing: An Editor's and Newcomer's Perspective (2012) (3)
- The policy-practice dichotomy and the underutilization of skilled immigrants in Australia (2008) (3)
- How do stereotypes affect the ability to deliver good service in the hospitality industry (2001) (3)
- The importance of stability in the midst of change: the benefits of consistent values to strategic implementation (2017) (2)
- Reflections on affective events theory: Where to now? (2005) (2)
- Emotions and Identity (2017) (2)
- Frames and Actors: Translating Talent Management Strategy to Latin America (2020) (2)
- How ‘bad apples’ spoil the bunch: Faultlines, emotional levers and exclusion in the workplace (2005) (2)
- Creativity, celebration and play at the Bauhaus, Berlin, 1920: lessons from history for contemporary marketers and arts organizations (2005) (2)
- Commentary: The nature of emotions in organizations (2000) (2)
- Integrating Emotional Contagion in the JD-R Model: Joy & Anger Predict Burnout in Nurses & Doctors (2016) (2)
- Commentary: Emotions as an organizing principle (2000) (2)
- The Renaissance of the individual: emotions, emotion regulation, identity and next-generation international entrepreneurship (2017) (2)
- Working abroad : competencies expatriates need to successfully cope with the intercultural experience (2004) (2)
- Emotions and Organizational Governance (2016) (2)
- Evaluating design effectiveness for public sector services: An introduction to XE (2017) (2)
- Improving team-assisted diagnostic decision-making: Some training propositions and an empirical test (Doctoral dissertation, Colorado State University, 1991). (1991) (2)
- Cross-cultural effectiveness of Western managers operating in intercultural teams in Thailand: Lessons learned for IHRM research on expatriate-client interactions (1999) (2)
- Emotional labor and the design of work (2002) (2)
- In Search of a Unified Definition of Organisational Political Behaviour: Evidence for a Multi-Level Approach (1999) (2)
- Overview: emotions, ethics, and decision-making (2008) (2)
- Peanut Butter, Salmonella Poisoning and Children: On Becoming ‘Involved’ and Angry Following a Company Crisis (2000) (2)
- The experience of Asian expatriates in Australia (2004) (2)
- Emotions as a learned outcome and learning as an affective outcome (2008) (2)
- How members and leaders of diverse workgroups respond to Conflict Related Emotions: A Field Study (2000) (2)
- Intercultural competencies across cultures: Same or different? (2010) (2)
- Acculturation attitudes and affective workgroup commitment among professional Chinese immigrants in the Australian workplace (2011) (2)
- Job insecurity and employee innovation: a bounded emotionality analysis (2000) (2)
- Preliminary evidence for the predictive validity of the perceived dissimilarity openness moderator model: openness to dissimilarity improves cross-cultural relationships (1999) (2)
- Intelligent emotions management: insights and strategies for managers and leaders (2002) (2)
- Productive and destructive reactions to conflict in diverse workgroups: The role of affective climate (2005) (2)
- A taxonomy of expressed emotion in complaints (2004) (2)
- Emotional climate and emotional competence as determinants of customer and employee satisfaction with service encounters: a theoretical model (1998) (2)
- Subgroup formation and team climate in culturally diverse work teams (2005) (1)
- Recent advances in diversity research: When diversity has positive outcomes for organizations and when it does not (1998) (1)
- Emotional expression and the gender divide (2006) (1)
- Introduction: History Matters (2011) (1)
- Vantage 2000: Diversity Mentoring, uplifting downsizing, techno‑commuting and other vantage points (1994) (1)
- Academy of Management Learning & Education Forthcoming and Past Special Issues (published in September each year) (2013) (1)
- A field test of the diversity-openness moderator model in newly formed and well-established groups (1999) (1)
- Introduction: Decisions, Decisions (2010) (1)
- The learning organisation (2006) (1)
- Introduction: Giving Voice to Values, Caring Economies, and Ethical Leadership (2011) (1)
- Use of affective events theory to explain the impact of company mishaps on consumer anger and purchase intentions (1999) (1)
- Overview: Functionality, Intentionality and Morality (2007) (1)
- Field independence/dependence as a predictor of attitude toward and psychometric quality of performance ratings on four different formats (1991) (1)
- Mud and tears: The human face of disaster – A case study of the Queensland floods, January 2011 (2011) (1)
- Coding emotions in complaint behavior: Comparing the Shaver et al. and Richin's consumption emotions sets (2011) (1)
- Losing innocence : finding the line between emotional bonds and boundaries in protective service work (2005) (1)
- Introduction: A call to educate (2009) (1)
- Other-focused leaders, self-focused followers, and citizenship behavior (2018) (1)
- The actual and imagined customer experiences of blood donation: A customer value perspective (2016) (1)
- Introduction: Innovations in unlikely places (2010) (1)
- Cross-cultural knowledge management: an exploratory case study of an Australian joint venture in China (2004) (1)
- Models of emotion management for change (2005) (1)
- Introduction: the complex interface of work and religion (2017) (1)
- Effects of diversity in organisational groups: development of The Perceived Dissimilarity Openness Moderator Model (1998) (1)
- Diversity management for sexual minorities (2003) (1)
- Toward a theory of workplace events: Extending affective events theory to the cognitive domain (2003) (1)
- Facing the brick wall: hassles, buffers and organisational policies affecting the employment of the physically, mentally and socially (indigenous) disabled (2004) (1)
- Hassles and uplifts from the perspective of carers of people with cognitive impairment (2002) (1)
- Emotion regulation in service (2008) (1)
- Effects of organisational responses to consumer mishaps on consumer behaviour may vary with crisis type: Deriving implicaitons for company response choice from theory (1999) (1)
- Explaining diversity effects in organizations: The perceived dissimilarity openness moderator model (2004) (1)
- The impact of micro finance programs on social protection: some evidence from the Philippines (2004) (1)
- Acculturation strategy and its impact on job satisfaction: the case of professional Chinese immigrants in the Australian workplace (2010) (1)
- Organisational responses following crises: The importance of taking responsibility (2001) (1)
- DIVERSITY CLIMATE OF OPENNESS IN A WORKPLACE: Culturally Diverse WorkGroup Outcomes (2010) (1)
- A bounded emotionality perspective on work characteristics (2005) (1)
- Religious diversity, identity and workplace inclusion (2017) (1)
- SHAPE: a scaffold for decision making and problem solving paradigms (1997) (1)
- Japanese equal employment opportunity law: Implications for diversity management in Japan. (2010) (1)
- The role of other people and emotion for blood donation : an altruistic social service (2014) (1)
- A new decision making frame that improves team-assisted diagnosis (1992) (1)
- Positive disobedience: When norms prescribe the exclusion of dissimilar others (2004) (1)
- Noetic leadership : leadership skills that manage the existential dilemma (2003) (1)
- The processes that shape customers’ perceptions of a company crisis: Examining the role of justice, emotions and trust in the financial costs of a company crisis (2006) (1)
- The use of power in Aboriginal organisations (2002) (1)
- Handling emotion-driven complaints in the financial services industry - An Australian case study (2006) (1)
- WIthin culture differences and responses to ethical dilemnas: A study of Thai managers and professionals (2006) (1)
- Developing emotional intelligence in high potential middle managers: The role of experiential learning (2005) (1)
- Human resources as manager of the human imprint (2009) (1)
- Vantage 2000: Rewarding behaviors (1995) (0)
- Servant Leadership and Citizenship Behavior: The Moderating Effects of Cultural Orientations (2012) (0)
- Micro finance programs: caring for those missed by formal social protection mechanism (2004) (0)
- Whose leadership matters in self-managing teams? (2003) (0)
- The effect of emotions in Australian expatriate experiences (2004) (0)
- A model to enable organisational cultural change using systemic strategic human resource management (2005) (0)
- Global vision (formerly Vantage 2000): Recent advances in research on decision making and innovation and an often overlooked resource - university research centers. (1998) (0)
- The Trials and tribulations of surfacing emotional experiences at work (2003) (0)
- Caring for caregivers (2007) (0)
- Technologically Altered Realities: A Realm for New Emotions Research, Training, and Management Possibilities (2020) (0)
- Affective intercultural competencies for culturally diverse work teams (2004) (0)
- Unanticipated Change in Organisational Leadership: An Employees’ Perspective in Australian SMEs (2019) (0)
- Exploring Humor in Australian Work Settings (2019) (0)
- Emotional work group climate and performance (1999) (0)
- The Role of Identity Centrality and Disclosure in the Discrimination-Turnover Relationship (2014) (0)
- New insights into the emotion-performance link: Implications for performance management (1999) (0)
- A tri-dimensional approach to loyalty (2006) (0)
- Emotional intelligence and affective events in the workplace (2000) (0)
- The role of informal networks in social integration of Australian immigrants from developing nations: To bond or not to bond? (2009) (0)
- The influence of cognitive and emotional variables on attitudinal loyalty in a business-to-business service setting (2002) (0)
- Affective climate and reactions to conflict in culturally heterogeneous workgroups (2005) (0)
- Diversity topics at the Academy of Management (1992) (0)
- How teams react to diversity (2003) (0)
- Cross-cultural interactions in the service setting (2002) (0)
- Emerging Economies and Talent Management: Core Challenges Facing Key Actors in Strategy Translation (2020) (0)
- Leadership and strategy: the vital but evasive role of cooperation and clarity of expectations during strategic change (2014) (0)
- The LMX relationship is related to career-related hope and the experience of positive and negative emotions (2004) (0)
- The second conference on emotions and organizational life: conference program and abstracts (2000) (0)
- Verbal and written emotional expression: When does gender matter? (2006) (0)
- A new approach for the measurement and management of workload (1999) (0)
- Political resistance in the implementation of organisational change: Development of a theoretical model (1999) (0)
- Attributional effects on effectiveness of diverse workgroups: openness to perceived dissimilarity is a way to overcome the effects of perceived dissimilarity (1998) (0)
- Emotional Work and Emotional Contagion (2016) (0)
- Affective Climate and Organization-Level Emotion Management (2020) (0)
- What are we really negotiating for? A study of Sino-Australian business negotiations (2008) (0)
- What the Digital Age Is and Means for Workers, Services, and Emotions Scholars and Practitioners (2020) (0)
- In search of wellbeing: When is entrepreneurship the answer? (2018) (0)
- Research on Emotion in Organizations: Emotions and Identity (Vol. 13) (2017) (0)
- Differences in perceptions and perceptions of difference: How do the Thai and Western managers perceive effective performance? (2000) (0)
- Development of a diversity openness climate organizational measure (2007) (0)
- Cognitive mapping of MNE’s managerial groups: translating SHRM to emerging markets- Latin America (2015) (0)
- The Third Conference on Emotions and Organizational Life - Program and Abstracts (2002) (0)
- U.S. Academy of Management Best Paper Proceedings (2003) (0)
- A model of the affective and cognitive events in expatriate assignments (2004) (0)
- Vantage 2000: Humanizing work and the workplace (1994) (0)
- In love at work (2006) (0)
- A reversal of perspective: Examining major change from employee perceptions of justice, emotions and trust (2006) (0)
- Micro-finance institutions: Addressing the challenges of poverty and social exclusion (2004) (0)
- Commentary: Reconciling research findings (2000) (0)
- Transgenerational moral emotions : Activating compassion to develop a positive organization (2016) (0)
- Conflict, bullying and emotions: An examination of conflict events as antecedents to bullying, emotions and counterproductive behaviours in the workplace (2002) (0)
- Australia and Online Learning — Lessons for Effective Implementation (2019) (0)
- Geopolitics and Governance: In Search of a Framework (2006) (0)
- Managerial Humor and Its Impact on Employees’ Emotions and Psychological Resources (2019) (0)
- Creating a business today (2004) (0)
- Integration of skilled immigrants into the Australian labour market - The impending issues (2009) (0)
- Indigenous management styles (2015) (0)
- Development of the task and ego orientation at work questionnaire (2005) (0)
- For-profit activity and human value: are they compatible, and what can business do about it? (2006) (0)
- Emotional learning as a subset of individual and organizational learning (2007) (0)
- DIVERSITY CLIMATE OF OPENNESS IN A WORKPLACE (2010) (0)
- Giving voice to values in human resource management practice and education (2013) (0)
- How can managers increase support for new ideas? A longitudinal perspective (2001) (0)
- Developing Intercultural Competencies through Cross-Cultural Management Education (2013) (0)
- Physical and psychological space : A moderator conflict in culturally hetergenous workgroups (2001) (0)
- Effects of leaders' behaviours and attitudes on task and social outcomes of culturally heterogeneous work groups: Development of a theoretical model and a research agenda. (1999) (0)
- The effect of race and accent on the career progression of managers in Australia (2017) (0)
- Creating positives from the negatives: The Victorian public sector response to bullying & harassment (2008) (0)
- A sport leadership program for coaches and sport management: An intervention for enhancing leadership quality to support positive youth development (2011) (0)
- What women can expect when undertaking expatriate assignments in Australia (2004) (0)
- and Team Members ' Reactions to Conflict The Influence of Team Emotional Intelligence Climate on Conflict (2008) (0)
- Achieving positive, healthy organizations through organizational culture (2003) (0)
- Developing the task and ego orientation at work questionnaire (2005) (0)
- The use of social media in public e-procurement: Some possibilities and challenges (2013) (0)
- Moving beyond employee involvement and participation: The case for deliberative democracy (2008) (0)
- The role of affect and affective events in Chinese negotiators' perceptions of Guanxi in Sino-Australian negotiation (2009) (0)
- Asia-Pacific symposium on emotions in worklife: Book of abstracts (2006) (0)
- HRM practices, maternity and employment opportunities for female lawyers (1998) (0)
- The quality of the LMX relationship, the currency of exchange, and emotions at work (2005) (0)
- Workgroup emotional climate and workgroup performance: Moderating role of emotional labor and mediating role of group efficacy (2010) (0)
- Emotional competence of service providers positively affects consumer attitudes, intentions, and behaviours: A theoretical model (1999) (0)
- Emotional Intelligence: The Conceptual Issue (2016) (0)
- Workgroup Emotional Climate Scale (2015) (0)
- Vantage 2000: Employees as HR agents - Trainers, schedulers, rewarders (1994) (0)
- Review of the use of the attitudinal construct in research on organisation-related mishaps to produce an alternative conceptualisation of the affective-cognitive paradigm (1997) (0)
- Longitudinal evidence that leaders who invest energy to build morale in the workplace can create an environment for the future generation of ideas (2002) (0)
- Developing a framework for understanding the emotional dimension of organizational culture (2004) (0)
- What aspect of serving customers produces the most negative emotion labor? It’s a matter of culture (2002) (0)
- Introduction: Opening the Black Box in More Ways Than One (2009) (0)
- Best Practices for Defining and Measuring of Micro, Small, and Medium- Sized Enterprises (2020) (0)
- Strengths that individualism and collectivism bring to teams: 'strengths-oriented' HR practices (2016) (0)
- One set of actions, two cultural views: The application of single and multiple item measures of performance to the performance ratings of Western managers in the Thai business environment (2000) (0)
- Introduction: emotions and identity (2017) (0)
- Obscured Variability: The Distinction Between Emotion Work and Emotional Labor (2016) (0)
- A bounded emotionality perspective on the individual in the organization (2005) (0)
- Consumer emotions may run high during organizational crises (2002) (0)
- 3rd Bi-Annual Meeting of the Emotions in Organizational Life Conference (2002) (0)
- It’s No Laughing Matter! Managerial Humor as an Affective Event for Gaining Positive Employee Outcomes (2016) (0)
- Prodigies of Beliefs : Compassion and Positive organization (2017) (0)
- Toxic leadership - psychopaths and psychopathic behviour in organizations (2015) (0)
- Vantage 2000: The changing social aspects of employment (1993) (0)
- The Critical Role of Emotions in the Recruitment, Retention, and Wellbeing of Volunteers – A Review and Call for Research (2015) (0)
- Challenges and solutions for culturally diverse work teams: An overview of intercultural competencies required to prevent exclusion in culturally diverse work teams (2003) (0)
- The role of culture in determining cross-cultural effectiveness in expatriate-client interactions (2003) (0)
- Why Managerial Humor Matters (2019) (0)
- Making a difference from differences: A theoretical model of the effectiveness of leader interventions in destructive conflict events in culturally heterogeneous workgroups (2002) (0)
- Negotiating with the Chinese: the role of culture and emotions in Sino-Australian business relationships (2009) (0)
- Competing fears in individual moral judgments (2007) (0)
- Introduction: Being true to our section title (2009) (0)
- Brand Loyalty Measure (2012) (0)
- Composition of intra-organizational developmental network, context and developmental outcomes (2010) (0)
- The emotional dimension of organisational culture : defining this newly proposed construct (2005) (0)
- Managerial Humor as a Tool for Impacting Employees’ Emotions (2019) (0)
- Acculturation’s Role in Hybrid Organising (2018) (0)
- The need to keep vigilant against academic fundamentalism (2005) (0)
- Introduction: Deepening our social engagement-management educators as social entrepreneurs (2011) (0)
- Do employee emotions mediate employee trust in the organization during major change (2006) (0)
- Using Humor to Promote Employees’ Positive Emotions (2019) (0)
- Physical and Psychological Space: A moderator of conflict in Culturally Heterogeneous Workgroups (2001) (0)
- From Australia to New Zealand: A Trans-Tasman experience (2004) (0)
- Skills that enact the behaviors of servant-leadership (2004) (0)
- Statistically valid analysis of performance measures requires randomization methods (1998) (0)
- Tell it to someone who cares: the importance of consumers cathartically voicing anger following an organisational crisis (2001) (0)
- Issues and Recommendations for Diversity Management of Cross-Cultural Service: The Australian Context (2002) (0)
- Mentor for round-table discussion of three poster papers presented at the 3rd Asia Pacific Symposium on Emotions in Worklife (2008) (0)
- Overview: new ways of studying emotion in organizations (2015) (0)
- Public relations orientation: How public relations consultancies can ‘grow up’ (2001) (0)
- Biodata indicators of receptivity to diversity (2000) (0)
- Motives for complaining to a third party (2006) (0)
- Immigrant Social Entrepreneurs: Managing Organizational Tensions with Cross-Cultural Experience (2019) (0)
- Understanding what microfinance institutions need to address to aid poverty alleviation, social inclusion and human development (2004) (0)
- Openness to perceived dissimilarity: its role in outcomes in heterogeneous groups (1998) (0)
- International approaches to incentives, performance evaluation, and policy implementation—Findings from England, Australia, and the U.S.A. (1999) (0)
- How do the management activities of founding-owner managers change during the transition from a small to a medium enterprise? Extending the Theory of Letting Go (2018) (0)
- Openness to perceived dissimilarity in service interactions is a vital moderator of the linkage between diversity and behavioural, affective, and cognitive outcomes (1999) (0)
- Cultural impact on entry mode strategies into Chinese market by Australian companies (2004) (0)
- Leading others to go the extra mile: The mediating role of followers' affects between servant leadership and organisational citizenship behaviours (2007) (0)
- Creating positives from negatives: The Victorian public sector response to bullying and harassment (2008) (0)
- Religious diversity in the workplace: conflict, harmony and performance (2015) (0)
- The positive impact of high quality LMX on career-related hope (2004) (0)
- Empirical evidence for the perceived dissimilarity openness moderator model: new insights into the mechanisms leading to positive and negative effects of diversity in workgroups (2000) (0)
- Fighting the digital divide with microfinance: building social capital and socio-economic development (2005) (0)
- Promoting constructive approaches to emotions during major change (2008) (0)
- The disability management process model: an aid to developing a disability open organization (2004) (0)
- Migrants’ Perspectives of Managerial Career Progression: Lessons from Australia (2020) (0)
- Questioning the assumptions of management paradigms : Aboriginal development programs in Australia (2004) (0)
- The applicability of the Western model of task and contextual performance to the Eastern business context (2003) (0)
- Global vision: International approaches to incentives, performance evaluation, and policy implementation - findings from England, Australia, and the U.S. (1999) (0)
- Roles of MFI support of ICTs to aid socio-economic development (2005) (0)
- Second Emotions in Organisational Life Conference best paper and abstract proceedings (2002) (0)
- New directions in emotions research (2008) (0)
- IHRM strategy and practice decisions – What difference do culture and institutional pressures make? (2002) (0)
- Emotional turmoil at the Bauhaus : problems of internal and external legitimacy : an historical case study (2005) (0)
- The role of organisational events and emotions in strategic decision-making (2007) (0)
- The dynamic nature of emotional and cognitive responses to cognitive, affective and mixed consumer events (2004) (0)
- Consumer complaining motives to third parties: A three-dimensional model (2005) (0)
- Cross-cultural negotiation: A model of affective events theory and communication accommodation theory (2004) (0)
- Global vision: Cultural processes in performance appraisal and group loyalty and international testing issues (1999) (0)
- Introduction: Emotions in leadership (2019) (0)
- Cognitive determinants of expert decision making in air traffic control (2000) (0)
- Broadening our Sight: New Perspectives on Inclusion at Work and the Role of Inclusive Leadership (2020) (0)
- The relationship between the work environment and work attitudes and behaviours: Testing affective events theory (2002) (0)
- Emotions: The biological answer to timeless threats and opportunities (2007) (0)
- Acculturation Strategy Scale (2015) (0)
- Ethical self transforming leadership (2016) (0)
- Justice-based diversity management: The path to social change (2008) (0)
- Team member emotional exchanges and workgroup performance: Workgroup emotional climate and emotional labor as important team features (2010) (0)
- Gender and emotional expression: Do the stereotypes reflect reality? (2005) (0)
- GLBT workplace experience: The impact of social practices, organisational context and personal factors on turnover decisions (2004) (0)
- Need to know : lessons from Sino-Australian business negotiators on the importance of guanxi, emotions and generational differences in Chinese negotiation behaviour (2011) (0)
- Role of ICT in development: intervention of MFIs (2004) (0)
- SHAPE-assisted intuitive decision making and problem solving: Information processing based training for stressful conditions (1997) (0)
- The impact of the client-service provider relationship on loyalty in a business services setting (2002) (0)
- Managing diversity, social inclusion and change in the workplace (2010) (0)
- Strengths that Individualism and Collectivism Bring to Workgroups:Strengths-Oriented HRM practices (2012) (0)
- Vantage 2000: Romance in the workplace and I/O across the world (1998) (0)
- GLBTRESEARCHNET: Global research and practitioner network investigating GLBT's workplace experiences (2005) (0)
- Exploring the emotions expressed in complaint behaviour (2003) (0)
- Effects of diversity in organisational groups: development of the diversity-openness moderator model (1998) (0)
- Turmoil at the Bauhaus: Problems of managing internal and external legitimacy in extreme times – An historical case study (2005) (0)
- Onward, upward, and "down under" (1995) (0)
- The conditions leading to positive outcomes for members of culturally diverse work (2008) (0)
- A model for the implementation of strategic human resource management (2004) (0)
- Are Authentic Leaders Always Moral? The Role of Machiavellianism in the Relationship Between Authentic Leadership and Morality (2014) (0)
- Summary of SIOP panel "Psychology on trial: Legitimacy of statistical testimony in Title VII cases" (1990) (0)
- THE SAME IN SPORT AS IN WORK ? (2003) (0)
- The emotional dimension of organizational culture: Proposed approach for the development and validation of a measure (2004) (0)
- The various means by which organisations control or avoid emotion (2005) (0)
- Positives from negatives: Building a positive workplace environment framework to counteract bullying (2008) (0)
- Research on Emotion in Organizations: Emotions and Organizational Diversity: Volume 12 (2016) (0)
- Unremarkable findings: Why so little from so much performance appraisal research? (1992) (0)
- Response to conflict related emotions in diverse work groups: A field study (2000) (0)
- Climate and culture of a positive work environment (2012) (0)
- Autism, mental health, and employment outcomes (2019) (0)
- Overview: What Have We Learned? Ten Years On (2011) (0)
- Victim or survivor? The role of manager’s value orientation and communication in downsizing initiatives (2004) (0)
- Conflict trigger and conflict control mechanism in culturally hetergenous workgroups: thre role of Physical and psychological workspace (2001) (0)
- Links between emotional competence, emotional climate, and satisfaction. Empirical results and implications for construct development and measurement. (1999) (0)
- Examining Humor Events at Work (2019) (0)
- Ideal Employee Inventory (2016) (0)
- Factors affecting recruitment preferences, retention and succession management in the APS: Final Report (2010) (0)
- Resistance to change from an emotions perspective (2005) (0)
- How do Chinese negotiators’ perceptions of guanxi impact on Sino-Australian negotiation? An Affective Events Theory Perspective (2006) (0)
- Introduction: Capturing the Complexity of Our Subject (2010) (0)
- The role of other people in the emotional experience of an altruistic service (2016) (0)
- The SHRM application tool : enabling organizational success through a continuous improvement process for HRM (2006) (0)
- Modelling the intercultural competencies required for culturally diverse work teams (2003) (0)
- Emotions: Perspectives and practicalities (2005) (0)
- Introduction: Emotions and Service in the Digital Age (2020) (0)
- Contextualizing workforce management & wellbeing research: A study of Chinese & Indian hospitals (2015) (0)
- Strategic decision-making and emotions (2005) (0)
- The effect of a six-week online coaching protocol on burnout in general practice trainees (2018) (0)
- When stigmatized identity meets organizational context: Consequences of workplace stigmatization (2010) (0)
- Humanising the self : Attributing humanness to self and others (2006) (0)
- A typology of service work roles (2002) (0)
- Appendix: Conference Reviewers (2018) (0)
- Transformational leadership and citizenship behavior: The effects of paternalism and collectivism (2011) (0)
- The antecedents and consequences of motives within organizations: An evolutionary perspective (2000) (0)
- How Conflicting Imprints at Founding Affect New Ventures’ Growth Strategies (2021) (0)
- Stephen Williams and Lesley Cooper. Dangerous waters: Strategies for improving well-being at work. Chichester, UK: John Wiley & Sons, 1999, 227 pages (2000) (0)
- Tell it to someone who cares: the importance of consumers voicing anger following an organisational crisis (2001) (0)
- A Model of Emotional and Motivational Components of Interpersonal Interactions in Organizations (2016) (0)
- Global vision: Summary of selected papers from the 1998 international congress of applied psychologists (1999) (0)
- Legitimation of a heterogeneous market category through covert prototype differentiation (2021) (0)
- The Fourth Conference on Emotions on Organizational Life: Conference Program and Paper Abstracts (2004) (0)
- Cocktail Geopolitics and the Changing Nature of Governance (2021) (0)
- Cutting edge decision making research in Australia. (1998) (0)
- Executive coaching and the succession process within a family business environment (2008) (0)
- Appraisal Reactions: A Lao Perspective (2014) (0)
- Vantage 2000: Using computer-based technology to advance I/O psychology towards time-oriented and dynamic methodologies and practices (1997) (0)
- A multi-method examination of intragroup conflict, emotions and counterproductive behaviours (2002) (0)
- Vantage 2000: Multiple lens - The ability to see the ‘culture’ in one’s self is crucial for effective diversity research and cross-cultural interactions (1997) (0)
- Acculturation’s Role in Hybrid Organising: Insights from Migrant African Social Entrepreneurs (2018) (0)
- Time. Every Direction (2000) (0)
- Development of TAAATS degraded modes training: Considerations and recommendations (1998) (0)
- Vantage 2000: More than a matter of “Bootstraps”: Under-explored Contributors to gender differences in organizational outcomes (1996) (0)
- Turning to my community for survival: Coping with organizational exclusion via group identification (2009) (0)
- It’s not about the money! Key drivers of satisfaction with Government Third-Party Complaint Handling (2005) (0)
- "Promoting Workplace Safety: Causes, Measurement Issues, and Intervention" (2016) (0)
- Can experiential learning improve emotional intelligence and can that, in turn, improve the work performance of middle managers? (2005) (0)
- Organisational culture and the shaping of a positive work environment (2010) (0)
- Defining emotional levels and climate as context and events (2005) (0)
- Affective reactions to dissimilar others in culturally diverse teams (2004) (0)
- What factors in Sino-Australian negotiations lead to the development and breakdown of Chinese negotiators perceptions of guanxi? (2005) (0)
- Vantage 2000: Emotions in organisations—Time for this cinderella to step into the limelight of organizational behavior research (1997) (0)
- Introduction: individual, relational, and contextual dynamics of emotions (2018) (0)
- Getting respect: How the concept of public relations orientation can transform the client-consultant relationship from an activity-based to a results-based transaction (2001) (0)
- Identity orientations and peer supportive relationships in demographically diverse organizations (2007) (0)
- How team practices enable or disable minorities from having a "fair go" in the workplace (2004) (0)
- Development of a theory of workplace events (2005) (0)
- A cultural orientation perspective of emotional labor in service roles. (2003) (0)
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What Schools Are Affiliated With Charmine Emma Jean Härtel?
Charmine Emma Jean Härtel is affiliated with the following schools:
