Dhruv Grewal

Q: What Schools Are Affiliated With Dhruv Grewal

Dhruv Grewal is affiliated with the following schools: University of California, Berkeley, Stanford University, University of Miami, Babson College

Dhruv Grewal's AcademicInfluence.com Rankings

Dhruv Grewal

Computer Science

#3615

World Rank

#3797

Historical Rank

Computational Linguistics

#221

World Rank

#225

Historical Rank

Machine Learning

#480

World Rank

#486

Historical Rank

Artificial Intelligence

#690

World Rank

#701

Historical Rank

computer-science Degrees

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Computer Science

Dhruv Grewal's Degrees

Masters Computer Science Stanford University
Bachelors Computer Science University of California, Berkeley

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Dhruv Grewal's Published Works

Number of citations in a given year to any of this author's works

Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author

Published Works

Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations (1991) (4374)
Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006) (2717)
The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002) (2213)
The impact of technology on the quality-value-loyalty chain: A research agenda (2000) (1838)
The influence of store environment on quality inferences and store image (1994) (1548)
Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations: (1991) (1503)
The Effect of Store Name, Brand Name and Price Discounts on Consumers' Evaluations and Purchase Intentions (1998) (1359)
Understanding Service Convenience (2002) (1310)
The Effects of Price - Comparison Advertising on Buyers'''' Perceptions of Acquisition Value, Transa (1998) (1269)
Challenges and Opportunities in Multichannel Customer Management (2006) (992)
Assessing the predictive validity of two methods of measuring self-image congruence (1997) (977)
Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context (2005) (925)
Customer Experience Management in Retailing: Understanding the Buying Process (2009) (853)
Customer Experience Management in Retailing: An Organizing Framework (2009) (848)
Determinants of online channel use and overall satisfaction with a relational, multichannel service provider (2003) (800)
A Comparative Longitudinal Analysis of Theoretical Perspectives of Interorganizational Relationship Performance (2007) (797)
Consumer satisfaction and perceived quality: Complementary or divergent constructs? (1994) (789)
The Moderating Effects of Message Framing and Source Credibility on the Price-perceived Risk Relationship (1994) (756)
Retail Environment, Self-Congruity, and Retail Patronage: An Integrative Model and a Research Agenda (2000) (598)
The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions (1998) (597)
The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998) (586)
The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores (2003) (585)
The Future of Retailing (2017) (531)
How artificial intelligence will change the future of marketing (2020) (516)
Understanding social media effects across seller, retailer, and consumer interactions (2013) (500)
Domo Arigato Mr. Roboto (2017) (478)
Internet retailing: enablers, limiters and market consequences (2004) (444)
The Effect of Multiple Extrinsic Cues on Quality Perceptions: A Matter of Consistency (2005) (442)
Unraveling the personalization paradox: The effect of information collection and trust-building strategies on online advertisement effectiveness (2015) (414)
SERVCON: development and validation of a multidimensional service convenience scale (2007) (390)
Store Atmospherics: A Multisensory Perspective (2014) (372)
Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses (2019) (365)
Relationship Velocity: Toward a Theory of Relationship Dynamics (2013) (282)
Understanding the co-creation effect: when does collaborating with customers provide a lift to service recovery? (2012) (267)
The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges: (1998) (262)
Innovations in Retail Pricing and Promotions (2011) (262)
A Study of Information Search Behavior during the Categorization of New Products (1992) (258)
Retailing research: Past, present, and future (2007) (248)
The Effect of Compensation on Repurchase Intentions in Service Recovery (2008) (246)
Consumer responses to service recovery strategies: The moderating role of online versus offline environment (2006) (243)
The Internet and the price–value–loyalty chain (2003) (234)
Serving customers and consumers effectively in the twenty-first century: A conceptual framework and overview (2000) (230)
Communicating Price Information through Semantic Cues: The Moderating Effects of Situation and Discount Size (1996) (226)
Mobile Advertising: A Framework and Research Agenda (2016) (219)
The Value of Time Spent in Price-Comparison Shopping: Survey and Experimental Evidence (1992) (217)
Retail Branding and Customer Loyalty: an overview (2004) (199)
The effects of buyer identification and purchase timing on consumers’ perceptions of trust, price fairness, and repurchase intentions (2004) (196)
Market Price Variation, Perceived Price Variation, and Consumers' Price Search Decisions for Durable Goods (1994) (193)
Emerging trends in retail pricing practice: implications for research (2007) (189)
Comparative versus Noncomparative Advertising: A Meta-Analysis (1997) (187)
Fix It or Leave It? Customer Recovery from Self-service Technology Failures (2013) (180)
Do retail store environmental factors affect consumers' price acceptability? An empirical examination (1994) (178)
Comparative Price Advertising: An Integrative Review (1998) (176)
Self-service technology effectiveness: the role of design features and individual traits (2007) (175)
The future of in-store technology (2019) (172)
Comparative Versus Noncomparative Advertis-ing: A Meta-Analysis (1997) (170)
The future of technology and marketing: a multidisciplinary perspective (2019) (164)
Unveiling What Is Written in the Stars: Analyzing Explicit, Implicit, and Discourse Patterns of Sentiment in Social Media (2017) (164)
Detecting, Preventing, and Mitigating Online Firestorms in Brand Communities (2019) (162)
Emerging Issues in Retailing Research (2009) (160)
Impulse buying: a meta-analytic review (2019) (154)
Cutting through Content Clutter: How Speech and Image Acts Drive Consumer Sharing of Social Media Brand Messages (2019) (146)
Assimilation of advertised reference prices: the moderating role of involvement (2003) (145)
The Impact of Dynamic Presentation Format on Consumer Preferences for Hedonic Products and Services (2015) (144)
Planning Merchandising Decisions to Account for Regional and Product Assortment Differences (1999) (135)
Strategic Online and Offline Retail Pricing: A Review and Research Agenda (2010) (134)
Six strategies for competing through service: An agenda for future research (2007) (127)
Value Creation in Markets: A Critical Area of Focus for Business-to-Business Markets (2001) (124)
Regulatory fit:a meta analytic synthesis (2014) (117)
Are Men Seduced by Red? The Effect of Red Versus Black Prices on Price Perceptions. (2013) (115)
An Empirical Investigation of the Impact of Gasoline Prices on Grocery Shopping Behavior (2011) (115)
The Future of Frontline Research (2016) (113)
Understanding Retail Experiences and Customer Journey Management (2020) (110)
The influence of internet-retailing factors on price expectations (2003) (109)
The concept of the "Big Middle" (2005) (108)
In-Store Mobile Phone Use and Customer Shopping Behavior: Evidence from the Field (2018) (107)
The personalization-privacy paradox: implications for new media (2016) (104)
Role of Prior Affect and Sensory Cues on Consumers’ Affective and Cognitive Responses and Overall Perceptions of Quality (1998) (103)
Understanding the Determinants of Retail Strategy: An Empirical Analysis ☆ (2008) (103)
The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience (2020) (100)
Developing a deeper understanding of post-purchase perceived risk and behavioral intentions in a service setting (2007) (97)
The Effect of Salesforce Behavior on Customer Satisfaction: An Interactive Framework (2013) (94)
Meta-analysis: integrating accumulated knowledge (2018) (93)
The Evolution and Future of Retailing and Retailing Education (2018) (91)
Understanding Retail Managers' Role in the Sales of Products and Services (2009) (91)
Enhancing Customer Engagement Through Consciousness (2017) (89)
Retail Value-Based Pricing Strategies: New Times, New Technologies, New Consumers (2012) (89)
Do Digital Displays Enhance Sales? Role of Retail Format and Message Content (2016) (87)
Consumer Evaluations of Sale Prices: Role of the Subtraction Principle (2013) (87)
The effects of alternative price promotional methods on consumers’ product evaluations and purchase intentions (2001) (87)
THE CUSTOMER SATISFACTION/LOGISTICS INTERFACE. (1995) (84)
Humanizing Products with Handwritten Typefaces (2018) (82)
Consumers’ Response to Commercials: When the Energy Level in the Commercial Conflicts with the Media Context (2015) (80)
Anchoring effects of advertised reference price and sale price: The moderating role of saving presentation format (2006) (76)
Development of a multidimensional measure of perceived product quality (1997) (76)
Supply chain management in a networked economy (2000) (72)
Franchise Partnership and International Expansion: A Conceptual Framework and Research Propositions (2011) (66)
Comparative Price Advertising: Informative or Deceptive? (1992) (66)
Ads promoting OTC medications: The effect of ad format and credibility on beliefs, attitudes, and purchase intentions (1997) (64)
The Moderating Effect of Prior Experience in Consumers' Use of User-Image Based Versus Utilitarian Cues in Brand Attitude (1998) (62)
How the Order of Sampled Experiential Products Affects Choice (2010) (62)
The effects of price-comparison advertising on buyers' perceptions of acquisition value and transaction value : working paper (1996) (59)
Soda versus Cereal and Sugar versus Fat: Drivers of Healthful Food Intake and the Impact of Diabetes Diagnosis (2013) (57)
How artificial intelligence will affect the future of retailing (2021) (57)
An Empirical Analysis of the Extreme Cherry Picking Behavior of Consumers in the Frequently Purchased Goods Market (2010) (57)
Frontline Cyborgs at Your Service: How Human Enhancement Technologies Affect Customer Experiences in Retail, Sales, and Service Settings (2020) (56)
Family Type, Family Authority Relations, and Adolescents Purchase Influence (1999) (55)
Low price signal default: an empirical investigation of its consequences (2007) (54)
Regret from Postpurchase Discovery of Lower Market Prices: Do Price Refunds Help? (2011) (53)
Strategizing Retailing in the New Technology Era (2021) (53)
Imperfect information: The persistence of price dispersion on the web (2006) (51)
Can you trust a customer's expression? Insights into nonverbal communication in the retail context (2010) (48)
Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review (2020) (47)
Understanding the Role of Complaint Handling on Consumer Loyalty in Service Relationships (2008) (46)
Reframing the Discount as a Comparison against the Sale Price: Does it Make the Discount More Attractive? (2018) (46)
Shall I Tell You Now or Later? Assimilation and Contrast in the Evaluation of Experiential Products (2011) (46)
Salesforce turnover: Those who left and those who stayed (1989) (45)
Comparative Price Advertising: Believe It or Not (2002) (43)
Optimal Returns Policy under Demand Uncertainty (2010) (43)
Product quality expectations: Towards an understanding of their antecedents and consequences (1995) (43)
Loyalty in e-Tailing (2004) (42)
Engaging Students With Social Media (2015) (39)
Linking Web‐based segmentation to pricing tactics (2002) (39)
B2B channel partner programs: : Disentangling indebtedness from gratitude (2015) (38)
Pricing and Public Policy: A Research Agenda and an Overview of the Special Issue (1999) (38)
Roles of retailer tactics and customer-specific factors in shopper marketing: Substantive, methodological, and conceptual issues (2016) (37)
Personal Selling in Retail Settings: How Does the Internet and Related Technologies Enable and Limit Successful Selling? (2002) (36)
Comparison of consumer reactions to price-matching guarantees in internet and bricks-and-mortar retail environments (2007) (36)
Consumer Affective Reactions to Product Problems When the Timing of Warranty Expiration Varies (1998) (35)
Retailing in a connected world (2013) (34)
Retail Success and Key Drivers (2010) (34)
Retail Atmospherics and In-Store Nonverbal Cues: An Introduction (2014) (34)
Improving the effect of guarantees: : the role of a retailer's reputation (2014) (32)
Does Travel Time to Stores Matter? The Role of Merchandise Availability (2012) (32)
Disfluent vs. fluent price offers: paradoxical role of processing disfluency (2016) (31)
The moderating role of the price frame on the effects of price range and the number of Competitors on consumers’ search intentions (2006) (31)
Does the presence of a mannequin head change shopping behavior (2016) (30)
The Club Store Effect: Impact of Shopping in Warehouse Club Stores on Consumers' Packaged Food Purchases (2018) (29)
Maximizing Profits for a Multi-Category Catalog Retailer (2013) (29)
Consumers' Interpretations of the Semantic Phrases Found in Reference Price Advertisements (2004) (28)
Building Store Loyalty Through Service Strategies (2008) (27)
Evaluation of subsidiary marketing performance: combining process and outcome performance metrics (2007) (27)
Artificial intelligence: The light and the darkness (2021) (27)
Does the Frame of a Comparative Ad Moderate the Effectiveness of Extrinsic Information Cues (2006) (27)
International Industrial Buyer Behavior. An Exploration and a Proposed Model (1988) (27)
Amount off versus percentage off—when does it matter? (2016) (27)
The future of digital communication research: Considering dynamics and multimodality (2021) (26)
Les facteurs qui influencent l'efficacité du marketing relationnel: Une méta-analyse (2007) (26)
The emotional review–reward effect: how do reviews increase impulsivity? (2018) (25)
The negative effect of policy restrictions on consumers’ post-purchase reactions to price-matching guarantees (2007) (25)
Insights from In-Store Marketing Experiments (2014) (24)
Expressing and defining self and relationships through everyday shopping experiences (2016) (24)
Consumer willingness to claim a price-matching refund: A look into the process (2006) (24)
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies (2020) (24)
The Contingent Effects of Semantic Price Cues (2014) (24)
You don't always get what you want, and you don't always want what you get: An examination of control-desire for control congruence in transactional relationships. (2015) (23)
Temporal Reframing of Prices: When Is It Beneficial? (2011) (21)
Face Forward: How Employees’ Digital Presence on Service Websites Affects Customer Perceptions of Website and Employee Service Quality (2020) (21)
Patterns in Motion: How Visual Patterns in Ads Affect Product Evaluations (2019) (21)
Understanding the long-term implications of retailer returns in business-to-business relationships (2018) (20)
Name-Letters and Birthday-Numbers: Implicit Egotism Effects in Pricing (2014) (20)
The Moderating Effect of the Service Context on the Relationship Between Price and Post-Consumption Perceptions of Service Quality (2000) (19)
Can attempts to delight customers with surprise gains boomerang? A test using low-price guarantees (2019) (19)
Retailing in Today’s World: Multiple Channels and Other Strategic Decisions Affecting Firm Performance (2017) (18)
Perceptual and Objective Performance Measures: An Empirical Analysis of the Difference and its Impact (2003) (18)
Publishing perspectives from the editors (2007) (18)
An Examination of Moderators of the Effects of Customers' Evaluation of Employee Courtesy on Attitude Toward the Service Firm1 (2004) (16)
Store Manager–Store Performance Relationship: A Research Note (2019) (16)
Celebrity endorsements in emerging markets: Align endorsers with brands or with consumers? (2019) (14)
Digital marketing communication in global marketplaces: A review of extant research, future directions, and potential approaches (2021) (14)
A Model of the Influence of Marketing Objectives on Pricing Strategies in International Countertrade (1997) (14)
Engaging Customers: The Wheel of Social Media Engagement (2016) (13)
Retailing and emergent technologies (2021) (13)
Consumer Responses to Price and its Contextual Information Cues (2007) (13)
The Fifth Industrial Revolution: How harmonious human–machine collaboration is triggering a retail and service [r]evolution (2022) (13)
Categorical versus dimensional thinking: improving anti-stigma campaigns by matching health message frames and implicit worldviews (2019) (13)
Adjudicating Claims of Deceptive Advertised Reference Prices: The use of Empirical Evidence (1994) (11)
Passing the Baton, Journal of Retailing 2001–2007 (2007) (11)
Shopper Marketing and the Role of In-Store Marketing (2014) (11)
Winning Charisma and Losing the Presidential Election1 (1997) (11)
Are Low Price and Price Matching Guarantees Equivalent? The Effects of Different Price Guarantees on Consumers’ Evaluations (2019) (10)
The Accuracy of Scanned Prices (2014) (10)
The Sales Impact of Using Handheld Scanners: Evidence from the Field (2020) (10)
Fairness perceptions of retail price increases by foreign and domestic brands: The roles of ethnocentric beliefs, profit stickiness, and contextual information (2017) (10)
An Empirical Analysis of the Joint Effects of Shoppers’ Goals and Attribute Display on Shoppers’ Evaluations (2018) (10)
How artificiality and intelligence affect voice assistant evaluations (2022) (10)
Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact (2022) (10)
Pricing in the modern world: the role of price-related and non-price related cues (2014) (9)
The effect of intrinsic, extrinsic cues and reference prices on buyers' perceptions of quality and value (1989) (9)
International industrial buyer behavior: An exploration and a proposed model (1988) (9)
Analyzing Online Reviews Through the Lens of Speech Act Theory: Implications for Consumer Sentiment Analysis (2016) (8)
Evolving pricing practices: the role of new business models (2011) (7)
Understanding How to Achieve Competitive Advantage Through Regulatory Fit: A Meta-Analysis (2011) (7)
The Effect of Review Writing on Learning Engagement in Channel Partner Relationship Management (2018) (7)
Wait Expectations, Store Atmosphere and Gender Effects on Store Patronage Intentions (2002) (6)
Retailing Management, 9th Edition (1994) (6)
The Future of Marketing Analytics and Public Policy (2021) (6)
Communication in the Gig Economy: Buying and Selling in Online Freelance Marketplaces (2021) (6)
Managing the luxury shopping experience: implications for retail channels (2020) (6)
GUEST EDITORS’ OVERVIEW OF THE ISSUE Supply Chain Management in a Networked Economy (2000) (5)
Passing the baton (2001) (5)
How to Keep Complaints from Spreading (2020) (5)
Consumer Responses to the Timing of Product Breakdowns in the Presence of Manufacturers' Warranties (1999) (4)
Information Cues As Signals of Quality (1995) (4)
In-store marketing: existing and emerging elements (2018) (4)
Navigating the Retailing Frontier through Academic and Practitioner Collaboration (2021) (3)
The Value Of Knowing What Customers Really Want: Employee Ability To Read Affect As An Environmental Cue (2012) (2)
Effect of Affect on Consumer Behaviour:: A Meta-Analytic Integration (2018) (2)
How in-store retail and service atmosphere create customer engagement (2019) (2)
Effects of Spatial Location of Price Information on Consumers’ Perception of Prices and Products (2008) (2)
A NAME RECOGNITION STUDY OF MARKETING ACADEMICS: CONTRASTING JOURNAL PUBLICATION AND TEXTBOOK AUTHORSHIP (2004) (2)
Affect and Consumer Behavior: A Meta-Analytic Review (2009) (2)
The future of technology and marketing: a multidisciplinary perspective (2019) (2)
How communications by AI-enabled voice assistants impact the customer journey (2022) (2)
Societal and Public Policy Issues With Retail Pricing (1993) (2)
Smiles Lead to More Smiles Unless They Lead to Tears: a Meta-Analytic Integration of Affect Effects (2015) (2)
The Impact of Service Recovery Strategies on Consumer Responses: a Conceptual Model and Meta-Analysis (2015) (1)
1998 AMA Winter Educators' Conference : marketing theory and applications (1998) (1)
How Cue Congruity Affects Consumer Perceptions (2007) (1)
Assessing Efficiency and Effectiveness in Marketing: Applications of Data Envelopment Analysis—Prelude to Chapters 15 and 16 (2016) (1)
How robots will affect the future of retailing (2022) (1)
Impacts of Price Transparency on Consumer Price Fairness Perspections and Behavioral Intentions (2017) (1)
Franchise Expansion into International Markets: The Role of Entrepreneurial Orientation and Knowledge Resources (2015) (1)
How Retailing Cues Influence Shopping Perceptions and Behavior (2017) (1)
When Positive is Painful: Aversion to Mood Transitioning as an Explanation for the Avoidance of Positive Hedonic Stimuli (2009) (1)
Pricing Responsibility: The Retailer or the State? State of New York v. Sears Roebuck & Co. (New York State Supreme Court, Erie County, 13709/89) State of Colorado v. The May Department Stores Company (Denver District Court, 89 CV 9274) (1991) (1)
A Meta-Analytic Review of Regulatory Fit Effects (2011) (1)
Understanding the co-creation effect: when does collaborating with customers provide a lift to service recovery? (2011) (1)
Mobile Integrated Kiosks: How Communication Content Increases Unplanned Spending (2020) (1)
Effects of Legibility of Text in Product Descriptions on Price Perceptions (2015) (0)
The Role of In-Store and Online Retailing Factors (2017) (0)
Price As a Signal of Quality (1995) (0)
A Three-Stage View of Perceived Control in Technology-Based Self-Services Recovery (2007) (0)
Complaint De-Escalation Strategies on Social Media (2022) (0)
Do You E-Care? Analyzing the Impact of Conversational Agreement in Online Customer Service (2017) (0)
Consumer Decision Making for Sequential Experiential Products: Does the Product Serial Position Matter? (2015) (0)
Preventing Firestorms in Social Media (2018) (0)
Are Consumers Intuitively Bayesian? The Role of Consumer Metacognition (2009) (0)
Exploring Consumer Responses to COVID-19: Meaning Making, Cohort Effects, and Consumer Rebound (2022) (0)
EXPRESS: Understanding How Music Influences Shopping on Weekdays and Weekends (2022) (0)
How Far Will You Travel to Save Money? The Moderating Effects of Product (2010) (0)
Should I Copy Her? a Meta-Analytic Synthesis of Mimicry Effects (2016) (0)
Disfluent vs. fluent price offers: paradoxical role of processing disfluency (2015) (0)
Quantifying differences in packaged food and drink purchases among households with diet-related cardiometabolic multi-morbidity: a cross-sectional analysis (2022) (0)
Disconfirmation of Focal Expectations Scale (2016) (0)
Babson Faculty Research Fund Annual Report 2006-2007 (2013) (0)
Exploring the Role of Information and Trust in Price Fairness Judgments (2008) (0)
Marketing Research (2007) (0)
How to Make Everyone Happy: Moderators of Affect Induction Effectiveness (2015) (0)
AMA Summer educators' coference 2006 : "Enhancing knowledge development in marketing", August 4-7, 2006 Chicago, Illinois, USA (2006) (0)
Are Men Seduced by Red? The Effect of Color on Price Perception (2012) (0)
Interpretations of semantic phrases in comparative price advertisements: Some preliminary (1993) (0)
消費者の評価と購買意図に対するストア・ネーム、ブランド・ネーム、価格割引の効果 (2004) (0)
Evaluation of Global Operations : Combining Marketing Process and Marketing Outcome Performance Metrics (2004) (0)
A Contingency Model of the Impact of Prepurchase Expectations and Postpurchase Perceptions of Price and Performance on Satisfaction (2007) (0)
Perceived Quality, Value and Willingness to Buy Measure (2017) (0)
Self-Service Technology Customer Survey (2014) (0)
Clarifying Convergent Validity Issues in Prevention Focus Scales: the Relation of Constraint to Prevention Focus (2014) (0)
Effects of Disfluency Versus Fluency of Price Promotions on Product Preference and Choice (2015) (0)
Meta-analysis: integrating accumulated knowledge (2017) (0)
How Hand Position Impacts Cognitive Processing: Implications For Mobile Marketing Messages (2013) (0)
The Effects of Location of Price on Consumers’ Product Evaluation (2012) (0)
JSR Best Article Awards (2018) (0)
Abstract: With or Without You (Playing Music in Grocery Stores) (2017) (0)
M: Marketing -2/E. (2014) (0)
Using neural correlates for enhancing customer experience through effective visual price placement (2018) (0)
Combining High-Scope and Low-Scope Retail Cues: an Integrative Perspective (2010) (0)
JSR Best Article Awards (2019) (0)
Effectiveness of engagement initiatives across engagement platforms: A meta-analysis (2023) (0)
Can attempts to delight customers with surprise gains boomerang? A test using low-price guarantees (2017) (0)
The "Co-Creation Effect": The Impact of Using Co-Creation as a Service Recovery Strategy (2009) (0)
The future of in-store technology (2019) (0)
In-store endcap projections and their effect on sales (2022) (0)
The future of digital technologies in marketing: A conceptual framework and an overview (2022) (0)
The Effects of Wait Expectations, Store Atmosphere and Merchandise Value Perceptions on Store Patronage Intentions (2015) (0)
Humanizing Products Through Typeface Design (2016) (0)
Special Session: Retailing and Pricing Cues (2017) (0)
Managing Control Expectations in Business-To-Business Relationships (2016) (0)
Retail formats, consumer orientation and pricing: A study of the Indian market (2011) (0)
The Effect of Image Content and Text Similarity on Brand Narratives Sharing (2020) (0)
EXPRESS: Testing Work–Life Theory in Marketing: Evidence from Field Experiments on Social Media (2023) (0)
How artificial intelligence will change the future of marketing (2019) (0)
Principles of Marketing (2013) (0)
You Don’t Always Get What You Want, and You Don’t Always Want What You Get (2016) (0)
Consumer Perceptions of Store and Product Quality Questionnaire (2017) (0)
Two Roads to Affect Effects (2016) (0)
Celebrity endorsements in emerging markets: Align endorsers with brands or with consumers? (2019) (0)
The emotional review–reward effect: how do reviews increase impulsivity? (2018) (0)
How In-Store Retail Atmospheric Elements Can Create Customer Engagement (2018) (0)
How Does the Presence of a Guarantee Cue Impact Evaluations of a Retailer?: It Depends on Cue Typicality and the Reputation Cue’s Valence (2015) (0)
Impulse buying: a meta-analytic review (2019) (0)
Categorical versus dimensional thinking: improving anti-stigma campaigns by matching health message frames and implicit worldviews (2019) (0)
Designing Brand Descriptions for the Digital Organizational Frontlines (2020) (0)
Positive, Energetic Multisensory Stimuli: When Ads Can Hurt Your Brand (2015) (0)
Marketing (2nd edition) (2017) (0)
Understanding Preferences for Gender-Congruent Clothing in Children’s Wear: An Abstract (2020) (0)
Apocalypse Now : The Effect of Fear and Time Orientation on Choice Deferral EXTENDED (2017) (0)
How Shall I Thank Thee? Giver-Recipient Discrepancies in Preferences For Public Or Private Expressions of Gratitude (2016) (0)
When Giving Thanks Means More: the Impact of Publicly Versus Privately Sharing Gratitude in Gift-Giving (2017) (0)
Which side is right? Enhancing customer experience through visual price dominance (2016) (0)
The perks and perils of artificial intelligence use in lateral exchange markets (2023) (0)
The price-quality-value relationship (2011) (0)
Marketing and the law (1991) (0)
The Value of Knowing What Customers Really Want: Retail Associate Interpersonal Sensitivity as an Environmental Cue (2008) (0)
Proceedings of the 1993 Academy of Marketing Science (AMS) Annual Conference (2015) (0)
The emotional review-reward effect (2018) (0)
An Analysis of Consumers’ Interpretations of the Semantic Phrases Found in Comparative Price Advertisements (2015) (0)
Understanding social media effects across seller, retailer, and consumer interactions (2013) (0)
Value-Based Marketing (2007) (0)
Understanding the long-term implications of retailer returns in business-to-business relationships (2017) (0)
1 The Role of Big Data and Predictive Analytics in Retailing Abstract (2016) (0)
Retailing : store and customer level (2012) (0)
EXPRESS: The Impact of In-Store Inspirational (vs. Deal-Oriented) Communication On Spending: The Importance of Activating Consumption Goal-Completion (2022) (0)

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