Eric W. T. Ngai
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Communications
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(Suggest an Edit or Addition)Eric W. T. Ngai's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- Information systems in supply chain integration and management (2004) (1213)
- Application of data mining techniques in customer relationship management: A literature review and classification (2009) (1205)
- Big data analytics in logistics and supply chain management: Certain investigations for research and applications (2016) (927)
- The application of data mining techniques in financial fraud detection: A classification framework and an academic review of literature (2011) (898)
- Application of decision-making techniques in supplier selection: A systematic review of literature (2013) (869)
- Empirical examination of the adoption of WebCT using TAM (2007) (809)
- RFID research: An academic literature review (1995–2005) and future research directions (2008) (736)
- Examining the critical success factors in the adoption of enterprise resource planning (2008) (647)
- Social media research: Theories, constructs, and conceptual frameworks (2015) (619)
- A review for mobile commerce research and applications (2007) (578)
- A literature review and classification of electronic commerce research (2002) (475)
- Customer relationship management research (1992‐2002): An academic literature review and classification (2005) (425)
- Measures for evaluating supply chain performance in transport logistics (2002) (390)
- ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success (2007) (382)
- Extending the Understanding of End User Information Systems Satisfaction Formation: An Equitable Needs Fulfillment Model Approach (2008) (365)
- Customer churn prediction using improved balanced random forests (2009) (345)
- Build‐to‐order supply chain management: a literature review and framework for development (2005) (320)
- Information technology, operational, and management competencies for supply chain agility: Findings from case studies (2011) (308)
- Mobile commerce integrated with RFID technology in a container depot (2007) (307)
- Adoption of e-procurement in Hong Kong: An empirical research (2008) (276)
- Evaluation of knowledge management tools using AHP (2005) (265)
- Information technology and systems justification: A review for research and applications (2006) (264)
- The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry (2017) (264)
- Conceptualising electronic word of mouth activity: An input‐process‐output perspective (2011) (248)
- A critical review of end-user information system satisfaction research and a new research framework (2002) (227)
- Human resource information systems: a review and empirical analysis (2006) (225)
- Selection of web sites for online advertising using the AHP (2003) (223)
- The successful management of a small logistics company (2003) (222)
- Consumer complaint behaviour of Asians and non‐Asians about hotel services: An empirical analysis (2007) (219)
- Fuzzy decision support system for risk analysis in e-commerce development (2005) (211)
- An empirical study of supply chain performance in transport logistics (2004) (195)
- An empirical study of the effects of knowledge sharing and learning behaviors on firm performance (2008) (192)
- Social media models, technologies, and applications: An academic review and case study (2015) (190)
- Predicting the organisational adoption of B2C e-commerce: an empirical study (2006) (183)
- An RFID-based intelligent decision support system architecture for production monitoring and scheduling in a distributed manufacturing environment (2015) (181)
- E-Procurement adoption in the Southcoast SMEs (2009) (177)
- Supply chain flexibility in an uncertain environment: exploratory findings from five case studies (2011) (177)
- The future of operations management: An outlook and analysis (2011) (173)
- Software project risk analysis using Bayesian networks with causality constraints (2013) (151)
- The adoption of RFID in fashion retailing: a business value-added framework (2008) (150)
- Critical success factors of web-based supply-chain management systems: an exploratory study (2004) (146)
- Development of an RFID-based sushi management system : the case of a conveyor-belt sushi restaurant (2008) (139)
- Decision support and intelligent systems in the textile and apparel supply chain: An academic review of research articles (2014) (135)
- Development of an RFID‐based Traceability System: Experiences and Lessons Learned from an Aircraft Engineering Company (2009) (134)
- Application of evolutionary computation for rule discovery in stock algorithmic trading: A literature review (2015) (132)
- Predicting online product sales via online reviews, sentiments, and promotion strategies (2016) (129)
- Internet marketing research (1987‐2000): a literature review and classification (2003) (129)
- Fake online reviews: Literature review, synthesis, and directions for future research (2020) (128)
- An instrument for measuring supply chain flexibility for the textile and clothing companies (2012) (125)
- Modeling and analysis of build-to-order supply chains (2009) (124)
- A qualitative study of information technology adoption: how ten organizations adopted Web‐based training (2007) (121)
- Energy and utility management maturity model for sustainable manufacturing process (2013) (119)
- Knowledge management in 21st century manufacturing (2007) (117)
- Deep learning in computer vision: A critical review of emerging techniques and application scenarios (2021) (109)
- Virtual supply-chain management (2004) (105)
- Design and development of a fuzzy expert system for hotel selection (2003) (100)
- Design of an RFID-based Healthcare Management System using an Information System Design Theory (2009) (95)
- Decision-making techniques in supplier selection: Recent accomplishments and what lies ahead (2020) (92)
- Big data analytics in logistics and supply chain management (2018) (91)
- Multi-perspective strategic supplier selection in uncertain environments (2015) (88)
- Logistics information systems: The Hong Kong experience (2008) (87)
- Supply chain management in the era of the internet of things (2015) (87)
- Implementing an RFID-based manufacturing process management system: Lessons learned and success factors (2012) (85)
- Information Technology Adoption in Hong Kong's Logistics Industry (2005) (82)
- Identifying potential barriers to total quality management using principal component analysis and correspondence analysis (1997) (81)
- A causal feature selection algorithm for stock prediction modeling (2014) (81)
- RFID: Technology, applications, and impact on business operations (2008) (78)
- RFID systems implementation: a comprehensive framework and a case study (2010) (71)
- Big data analytics in operations and supply chain management (2018) (70)
- An examination of the influence of guanxi and xinyong (utilization of personal trust) on negotiation outcome in China: An old friend approach ☆ (2011) (68)
- Implementation of EDI in Hong Kong: an empirical analysis (2004) (67)
- Analysis of Global k-Means, an Incremental Heuristic for Minimum Sum-of-Squares Clustering (2005) (67)
- Customer reviews for demand distribution and sales nowcasting: a big data approach (2018) (67)
- The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty (2009) (65)
- Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity (2017) (63)
- Developing an e-logistics system: a case study (2007) (63)
- Stock trading rule discovery with an evolutionary trend following model (2015) (61)
- Explaining Instant Messaging Continuance Intention: The Role of Personality (2012) (59)
- Design and development of a context-aware decision support system for real-time accident handling in logistics (2012) (58)
- A note on big data analytics capability development in supply chain (2020) (57)
- Variable neighborhood search for the heaviest k-subgraph (2009) (57)
- Bridging humanitarian operations management and organisational theory (2018) (55)
- Examining the determinants of outsourcing partnership quality in Chinese small- and medium-sized enterprises (2010) (54)
- Disruptive information technology innovations and the cost of equity capital: The moderating effect of CEO incentives and institutional pressures (2016) (54)
- Green Supply Chain Collaboration implementation in China: The mediating role of guanxi (2014) (52)
- Green Service: Construct Development and Measurement Validation (2016) (52)
- A Model of Guanxi Development: Flexibility, Commitment and Capital Exchange (2007) (51)
- Critical review of supply chain innovation research (1999–2016) (2019) (50)
- Dynamic Business Network Analysis for Correlated Stock Price Movement Prediction (2015) (50)
- Data mining for selection of insurance sales agents (2003) (50)
- An investigation of the relationships between organizational factors, business process improvement, and ERP success (2007) (49)
- E-commerce in Hong Kong: an empirical perspective and analysis (2005) (49)
- RFID Adoption: Issues and Challenges (2009) (49)
- Special issue on mobile commerce: strategies, technologies and applications (2003) (48)
- Importance of the internet to human resource practitioners in Hong Kong (2007) (44)
- Development of the conceptual model of energy and utility management in textile processing: A soft systems approach (2012) (42)
- Distribution network design with big data: model and analysis (2018) (41)
- A scalable intelligent non-content-based spam-filtering framework (2010) (41)
- A fuzzy QFD program modelling approach using the method of imprecision (2008) (41)
- Analytic collaboration in virtual innovation projects (2011) (41)
- Green IT Adoption: An Academic Review of Literature (2013) (40)
- Understanding mobile health service use: An investigation of routine and emergency use intentions (2019) (40)
- A Qualitative Study of Inter-Organizational Knowledge Management in Complex Products and Systems Development (2008) (39)
- The Mediating Effects of Perceived Value and Customer Satisfaction on Customer Loyalty in the Chinese Restaurant Setting (2008) (38)
- RFID value in aircraft parts supply chains: A case study (2014) (38)
- What Influences Travellers' Adoption of a Location-based Social Media Service for Their Travel Planning? (2013) (38)
- Reprint of “Green Supply Chain Collaboration implementation in China: The mediating role of guanxi”☆ (2015) (37)
- IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics (2007) (37)
- Importance of issues related to RFID-enabled healthcare transformation projects: results from a Delphi study (2015) (37)
- An integrative framework for intelligent software project risk planning (2013) (37)
- Business sustainability and corporate social responsibility: case studies of three gas operators in China (2018) (35)
- A Research Agenda on Managerial Intention to Green IT Adoption: from norm activation Perspective (2014) (33)
- Inter‐organizational knowledge management in complex products and systems (2007) (32)
- Guest editorial: transforming operations and production management using big data and business analytics: future research directions (2017) (30)
- Toward a real-time and budget-aware task package allocation in spatial crowdsourcing (2018) (30)
- Learning in introductory e-commerce: A project-based teamwork approach (2007) (30)
- The Impact of RFID Adoption on the Market Value of Firms: An Empirical Analysis (2011) (29)
- Expert systems and artificial intelligence in the 21st century logistics and supply chain management (2014) (29)
- An examination of the long-term business value of investments in information technology (2019) (28)
- Green IS Assimilation: A Theoretical Framework and Research Agenda (2012) (28)
- What Makes Customers Discontent with Service Providers? An Empirical Analysis of Complaint Handling in Information and Communication Technology Services (2010) (28)
- An empirical study of payment technologies, the psychology of consumption, and spending behavior in a retailing context (2019) (27)
- Cost-sensitive and ensemble-based prediction model for outsourced software project risk prediction (2015) (27)
- Big data analytics in electronic markets (2017) (26)
- The Double-Edged Nature of Technostress on Work Performance: A Research Model and Research Agenda (2014) (26)
- The Mitigating Role of Blockchain-Enabled Supply Chains During the COVID-19 Pandemic (2021) (26)
- The Role of Managerial Attitudes in the Adoption of Technological Innovations: An Application to B2C E-Commerce (2007) (25)
- An empirical analysis of inter-organisational value co-creation in a supply chain: a process perspective (2015) (25)
- Green Information Technologies Adoption: A Managerial Perspective (2013) (25)
- 3PL: experiences from China resources logistics (Hong Kong) (2004) (25)
- Decision support systems for logistics and supply chain management (2012) (24)
- RFID technology and applications in production and supply chain management (2010) (23)
- Managing digital enterprise (2007) (23)
- Economic, organizational, and environmental capabilities for business sustainability competence: Findings from case studies in the fashion business (2021) (22)
- An Intelligent Knowledge-based Chatbot for Customer Service (2021) (22)
- Platform based innovation : the case of Bosch India (2016) (22)
- Variable neighborhood search for harmonic means clustering (2009) (22)
- Teaching and Learning of E-Commerce at the Hong Kong Polytechnic University: From a Business Education Prospective (2004) (21)
- Importance of the Relative Advantage of RFID as Enabler of Asset Management in the Healthcare: Results from a Delphi Study (2012) (21)
- Extending CRM in the Retail Industry: An RFID-Based Personal Shopping Assistant System (2008) (21)
- R&D framework for an intelligent fabric sample management system: A design science approach (2010) (20)
- Potential risks to e-commerce development using exploratory factor analysis (2005) (20)
- Impact of Service-Dominant Orientation on the Innovation Performance of Technology Firms: Roles of Knowledge Sharing and Relationship Learning (2020) (20)
- Unveiling the Potential of RFID-Enabled Intelligent Patient Management: Results of a Delphi Study (2011) (19)
- Event study methodology in business research: a bibliometric analysis (2020) (19)
- The Effects of Business-IT Strategic Alignment and IT Governance on Firm Performance: A Moderated Polynomial Regression Analysis (2020) (19)
- Design and development of a corporate sustainability index platform for corporate sustainability performance analysis (2014) (19)
- A Review of the literature on Applications of Text Mining in Policy Making (2016) (18)
- IT Business Value Research: A Critical Review and Research Agenda (2005) (17)
- Engineering and technology management for sustainable business development: Introductory remarks on the role of technology and regulation (2014) (16)
- Managing RFID projects in organizations (2009) (15)
- Mobile commerce: Strategies, technologies, and applications (2007) (15)
- Impact of artificial intelligence investment on firm value (2021) (15)
- A knowledge-based system for supporting performance measurement of AMT projects: a research agenda (2001) (14)
- Scientific data-driven evaluation on academic articles of low-carbon economy (2019) (14)
- ICADS: Intelligent Car Audio Design System for product planning (1999) (13)
- Dynamic tolerant skyline operation for decision making (2014) (13)
- Attitude Toward E-Commerce and Education: An Empirical Analysis (2004) (13)
- Forced to be green? The performance impact of energy-efficient systems under institutional pressures (2021) (13)
- Decision model for complex group argumentation (2016) (12)
- Management Support Systems for Service Quality Management: A Research Direction (1994) (11)
- Internet of Things in healthcare: the case of RFID-enabled asset management (2013) (11)
- Managing Software Outsourcing Relationships in Emerging Economies: An Empirical Study of the Chinese Small- and Medium-Sized Enterprises (2011) (11)
- Conceptual Framework and Architecture for Agent-Oriented Knowledge Management Supported E-Learning Systems (2005) (11)
- Organizational alignment and hospitality firm performance (2009) (11)
- Development of a web-based system for supporting sales in a mineral water manufacturing firm: A case study (2003) (11)
- Energy sustainability for production design and operations (2013) (10)
- The Maturing of E-Commerce Education in our Curricula (2005) (10)
- Learning Context-Sensitive Domain Ontologies from Folksonomies: A Cognitively Motivated Method (2015) (9)
- Does mandated RFID affect firm risk? The moderating role of top management team heterogeneity (2019) (9)
- Collaborative Project across Three Hong Kong Universities: A Case Study in E-Commerce Education (2005) (8)
- Computer‐based technologies to support operations management in Hong Kong (1998) (8)
- Chapter 1 – Information technology and systems justification (2008) (8)
- Quality management framework for a virtual enterprise network: a multi‐agent approach (2003) (8)
- Risk analysis in electronic commerce development using fuzzy set (2001) (7)
- Does certainty tone matter? Effects of review certainty, reviewer characteristics, and organizational niche width on review usefulness (2021) (7)
- Fake news on the internet: a literature review, synthesis and directions for future research (2022) (7)
- Design and Development of Intelligent Decision Support Prototype System for Social Media Competitive Analysis in Fashion Industry (2016) (7)
- Application of the workflow management system in electronic commerce: a case study (2005) (7)
- Friend recommendation for healthy weight in social networks: A novel approach to weight loss (2015) (6)
- Measuring global production involvement: an exploratory study of Hong Kong clothing manufacturers (2009) (6)
- Using the Anchoring Effect and the Cultural Dimensions Theory to Study Customers’ Online Rating Behaviors (2021) (6)
- MSS4TQM-a management support system for total quality management (1999) (6)
- Web-based learning: an empirical analysis (2006) (5)
- The variable precision method for elicitation of probability weighting functions (2020) (5)
- Design and Implementation of a Supply Chain Learning Platform (2012) (5)
- Is a Positive Review Always Effective? Advertising Appeal Effect in the Persuasion of Online Customer Reviews (2015) (5)
- Machine learning in marketing: A literature review, conceptual framework, and research agenda (2022) (5)
- Successful Implementation of a Computer-Supported Collaborative Learning System in Teaching E-Commerce (2011) (4)
- Strategic enterprise information systems for global supply chain competitiveness (2011) (4)
- An Information System Design Theory for an RFID-Based Healthcare Management System (2008) (4)
- A Case Analysis of Adoption of an RFID-Based garment manufacturing Information System (2009) (3)
- Electronic learning systems: an analysis of the characteristics of adopters and non-adopters (2008) (3)
- Effects of visit behavior on online store sales performance: personal computer (PC) versus mobile channels (2021) (3)
- The role of radio frequency identification (RFID) technologies in improving garment manufacturing operations (2014) (3)
- An Equitable Needs Fulfillment Model Approach 5 (2008) (3)
- Electronic Learning Systems in Hong Kong Business Organizations: A Study of Early and Late Adopters (2012) (3)
- A theoretical framework of the influence of mobility in continued usage intention of smart mobile device (2014) (3)
- Research Issues of the IT Productivity Paradox: Approaches, Limitations, and a Proposed Conceptual Framework (2007) (3)
- Exploring the Dynamic Influence of Visit Behavior on Online Store Sales Performance: An Empirical Investigation (2020) (2)
- An Examination of the Joint Impacts of Review Content and Reviewer Characteristics on Review Usefulness - the Case of Yelp.com (2016) (2)
- Supply chain innovation: Conceptualization, instrument development, and influence on supply chain performance (2022) (2)
- Multiple-Domain Sentiment Classification for Cantonese Using a Combined Approach (2018) (2)
- Building Traceability Systems: A Design Science Approach (2010) (2)
- Active Learning of E-Commerce: A Case Analysis of Online Auction Game (2005) (2)
- An Investigation of the Presentational Impacts of User-Generated Picture and Text on Consumer Information Processing and Attitude Outcomes in the e-WOM Context (2017) (1)
- Teaching and Learning of E-Commerce at the Hong Kong Polytechnic University: From a Business Education Perspective (2018) (1)
- Intelligent Decision Support Prototype System for Fashion Analytics in the Digital Era: An Integrating Visual and Text Approach (2018) (1)
- Resource-based Perspective on Slack and Data Breach (2018) (1)
- Modelling the Impact of Perceived Connectivity on the Intention to Use Social Media: Discovering Mediating Effects and Unobserved Heterogeneity (2015) (1)
- The Long Term Effect of Blockchain Adoption on Firm Value (2019) (1)
- Special issue editorial: business-to-business (B2B) e-Commerce for competitive supply-chain management (2004) (1)
- An Integration of Expectation-Confirmation and Commitment Model for Mobile Learning Systems (2019) (1)
- Applications of information support technologies for small and medium enterprises: a research agenda (2002) (1)
- RFID in operations and supply chain management: research and applications, edited by T. Blecker and G. Q. Huang (2009) (1)
- Business and government applications of text mining & Natural Language Processing (NLP) for societal benefit: Introduction to the special issue on "text mining & NLP" (2022) (1)
- A framework for an e-business curriculum (2005) (1)
- The Effects of Value Creation Practices on Online Brand Community Participation and Customer Relationship Performance (2018) (1)
- Understanding the Effect of Trust, Familiarity and Uncertainty on Use Airbnb (2018) (1)
- Virtual Distribution Systems: an integrated model with research initiatives (2008) (1)
- RFID and firm performance: An event study analysis (2013) (1)
- Governance Mechnisms in is Outsourcing Projects in Transition Econmies (2009) (0)
- Impacts of energy-efficient technologies on firm performance (2013) (0)
- The Role of Artificial Intelligence for Business Value (2022) (0)
- How Prior Users' Helpfulness Votes on a Review Influence Subsequent Users' Trust of the Review and Corresponding Product Evaluations in E-commerce Context (2018) (0)
- Book reviews (2009) (0)
- Firm size and innovation: The role of managerial self- and competitor-referenced innovation motives (2007) (0)
- Linking data-driven innovation to firm performance: a theoretical framework and case analysis (2022) (0)
- Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction (2023) (0)
- Big data analytics in electronic markets (2017) (0)
- The Impact of Artificial Intelligence Investment on Market Value: An Event Study (2020) (0)
- The implementation of artificial intelligence in organizations: A systematic literature review (2023) (0)
- An Information System Framework and Prototype for Collaborative and Standardized Chinese Liquor Production (2014) (0)
- Supply chain network structures and firm financial performance: the moderating role of international relations (2023) (0)
- An examination of the long-term business value of investments in information technology (2017) (0)
- Firm diversity and data breach risk: A longitudinal study (2022) (0)
- A tough pill to swallow? The lessons learned from mandatory RFID adoption (2023) (0)
- Impact of artificial intelligence investment on firm value (2021) (0)
- Popularity Prediction for New and Unannounced Fashion Design Images (2023) (0)
- The Effects of Service Characteristics on Intention to Use Mobile Health Services: The Moderating Role of Innovativeness and Privacy Concern. (2022) (0)
- Presentational effects of photos and text in electronic word-of-mouth on consumer decisions (2023) (0)
- Does corporate diversification strategy affect stock price crash risk? (2023) (0)
- Challenges rfID adoption : Issues and Challenges (2019) (0)
- Impact of praise cashback strategy: Implications for consumers and e‐businesses (2023) (0)
- The effects of analytics capability and sensing capability on operations performance: the moderating role of data-driven culture (2023) (0)
- Emerging technologies in e-commerce operations and supply chain management (2022) (0)
- Implementation of Artificial Intelligence in Organisations: A Systematic Literature Review (2021) (0)
- Call for Papers (2016) (0)
- Big data analytics in operations and supply chain management (2018) (0)
- Distribution network design with big data: model and analysis (2016) (0)
- Customer reviews for demand distribution and sales nowcasting: a big data approach (2016) (0)
- A Market Value Analysis of Buyer–Supplier Relationship Building Awards (2022) (0)
- Introduction to Implementation and Usage of Radio Frequency Identification (RFID) Minitrack (2012) (0)
- A Survey on Churn Prediction Techniques in Communication Sector (2016) (0)
- Does firm size matter? The critical role of the attitude of top management in technological innovation (2006) (0)
- The Role of Mobility in Continued Usage Intention of Smart Mobile Device (2014) (0)
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