Keng‐boon Ooi
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Why Is Keng‐boon Ooi Influential?
(Suggest an Edit or Addition)Keng‐boon Ooi's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- What drives Malaysian m-commerce adoption? An empirical analysis (2009) (560)
- Predicting consumer decisions to adopt mobile commerce: Cross country empirical examination between China and Malaysia (2012) (505)
- Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach (2013) (330)
- Mobile technology acceptance model: An investigation using mobile users to explore smartphone credit card (2016) (327)
- Online banking adoption: an empirical analysis (2010) (307)
- NFC mobile credit card: The next frontier of mobile payment? (2014) (298)
- The effects of convenience and speed in m-payment (2015) (291)
- Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs (2020) (279)
- Predicting the drivers of behavioral intention to use mobile learning: A hybrid SEM-Neural Networks approach (2014) (279)
- What catalyses mobile apps usage intention: an empirical analysis (2015) (265)
- TQM practices and quality management performance (2008) (249)
- Factors affecting the Adoption Level of C-Commerce: An Empirical Study (2009) (231)
- TQM and customer satisfaction in Malaysia's service sector (2009) (217)
- Does TQM influence employees' job satisfaction? An empirical case analysis (2007) (212)
- An SEM-artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline (2015) (209)
- Interrelationships between intellectual capital and performance: empirical examination (2011) (197)
- Adoption of interorganizational system standards in supply chains: An empirical analysis of RosettaNet standards (2008) (195)
- Can Malaysian firms improve organizational/innovation performance via SCM? (2011) (190)
- Determinants of Mobile Learning Adoption: An Empirical Analysis (2012) (187)
- Cloud computing in manufacturing: The next industrial revolution in Malaysia? (2018) (185)
- Knowledge management: a key determinant in advancing technological innovation? (2013) (171)
- Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model (2018) (167)
- Understanding and predicting the motivators of mobile music acceptance - A multi-stage MRA-artificial neural network approach (2014) (165)
- Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy (2022) (161)
- HRM practices and knowledge sharing: an empirical study (2011) (161)
- Are TQM practices supporting customer satisfaction and service quality (2011) (160)
- Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach (2020) (157)
- Influence of interorganizational relationships on SMEs' e-business adoption (2009) (156)
- Unearthing the determinants of Blockchain adoption in supply chain management (2020) (152)
- The relationship between supply chain factors and adoption of e-Collaboration tools: An empirical examination (2009) (152)
- Gender and age: Do they really moderate mobile tourism shopping behavior? (2018) (152)
- Creating technological innovation via green supply chain management: An empirical analysis (2014) (150)
- Modeling the stimulators of the behavioral intention to use mobile entertainment: Does gender really matter? (2013) (149)
- Mobile advertising: The changing landscape of the advertising industry (2015) (145)
- Can competitive advantage be achieved through knowledge management? A case study on SMEs (2016) (139)
- Mobile social commerce: The booster for brand loyalty? (2016) (135)
- Self‐assessment of TQM practices: a case analysis (2009) (129)
- The age of mobile social commerce: An Artificial Neural Network analysis on its resistances (2017) (123)
- The relationship between TQM, learning orientation and market performance in service organisations: an empirical analysis (2011) (120)
- Mobile applications in tourism: the future of the tourism industry? (2017) (109)
- Can the demographic and subjective norms influence the adoption of mobile banking? (2012) (107)
- A structural analysis of the relationship between TQM practices and product innovation (2010) (106)
- Adoption of 3G services among Malaysian consumers: an empirical analysis (2010) (100)
- A gateway to realising sustainability performance via green supply chain management practices: A PLS-ANN approach (2018) (98)
- TQM: A facilitator to enhance knowledge management? A structural analysis (2014) (98)
- Why consumers adopt mobile payment? A partial least squares structural equation modelling (PLS-SEM) approach (2015) (97)
- A hybrid SEM-neural network analysis of social media addiction (2019) (97)
- Predicting the antecedents of trust in social commerce – A hybrid structural equation modeling with neural network approach (2020) (95)
- Do Electronic Word-of-Mouth and Elaboration Likelihood Model Influence Hotel Booking? (2019) (94)
- The interactive mobile social media advertising: An imminent approach to advertise tourism products and services? (2018) (91)
- An empirical analysis of the adoption of m-learning in Malaysia (2011) (90)
- A structural analysis of greening the supplier, environmental performance and competitive advantage (2015) (89)
- TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations (2012) (88)
- An empirical analysis of the determinants of 3G adoption in China (2012) (88)
- Wearable payment: A deep learning-based dual-stage SEM-ANN analysis (2020) (86)
- QR code and mobile payment: The disruptive forces in retail (2020) (85)
- The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model (2020) (85)
- A structural equation model of TQM, market orientation and service quality (2012) (84)
- Does TQM support innovation performance in Malaysia's manufacturing industry? (2012) (82)
- Mobile TV: a new form of entertainment? (2014) (80)
- Influence of individual characteristics, perceived usefulness and ease of use on mobile entertainment adoption (2011) (79)
- TQM practices and its association with production workers (2008) (79)
- Exploring factors influencing consumers' behavioral intention to adopt broadband in Malaysia (2011) (76)
- Can e-business adoption be influenced by knowledge management? An empirical analysis of Malaysian SMEs (2014) (76)
- TQM and knowledge management: Literature review and proposed framework (2009) (74)
- Adoption of mobile social networking sites for learning? (2015) (74)
- Does total quality management reduce employees' role conflict? (2009) (74)
- Predicting Drivers of Mobile Entertainment Adoption: A Two-Stage SEM-Artificial-Neural-Network Analysis (2016) (74)
- The Adoption of Online Banking in Malaysia: An Empirical Analysis (2010) (71)
- Mobile shopping: the next frontier of the shopping industry? An emerging market perspective (2014) (70)
- Generating travel-related contents through mobile social tourism: Does privacy paradox persist? (2017) (69)
- Developing an integrated model of TQM and HRM on KM activities (2009) (68)
- Could the mobile and social perspectives of mobile social learning platforms motivate learners to learn continuously? (2018) (64)
- Does TQM impact on role stressors? A conceptual model (2008) (57)
- Towards a Cashless Society: The Imminent Role of Wearable Technology (2019) (52)
- Can mobile TV be a new revolution in the television industry? (2016) (51)
- Switching from cash to mobile payment: what's the hold-up? (2020) (51)
- Determinants of 3G Adoption in Malaysia: A Structural Analysis (2010) (47)
- The effects of supply chain management on technological innovation: The mediating role of guanxi (2018) (45)
- The blockchain-based Halal traceability systems: a hype or reality? (2020) (44)
- Assessing the link between service quality dimensions and knowledge sharing: Student perspective (2010) (43)
- Relationships of TQM practices and employees' propensity to remain: an empirical case study (2006) (38)
- Can COVID-19 pandemic influence experience response in mobile learning? (2021) (38)
- TQM, knowledge management and collaborative commerce adoption: A literature review and research framework (2010) (37)
- Unfolding the privacy paradox among mobile social commerce users: a multi-mediation approach (2018) (37)
- Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms (2013) (36)
- TQM and service quality: a survey of commercial banking industry in Malaysia (2011) (36)
- Tapping the Next Purchase: Embracing the Wave of Mobile Payment (2021) (36)
- Exploring the Individual Characteristics on the Adoption of Broadband: An Empirical Analysis (2011) (35)
- Predicting trust in online advertising with an SEM-artificial neural network approach (2020) (35)
- The dawning of mobile tourism: what contributes to its system success? (2016) (35)
- The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis (2012) (32)
- Influence of gender and English proficiency on Facebook mobile adoption (2011) (31)
- Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis (2022) (31)
- TQM practices and knowledge management: a multi-group analysis of constructs and structural invariance between the manufacturing and service sectors (2015) (31)
- Does Employee Alignment Affect Business-it Alignment? an Empirical Analysis (2011) (31)
- The adoption of PDA for future healthcare system: an emerging market perspective (2014) (30)
- Structural relationship between TQM practices and learning organisation in Malaysia's manufacturing industry (2012) (30)
- Tourism research progress – a bibliometric analysis of tourism review publications (2020) (29)
- Predicting actual spending in online group buying - An artificial neural network approach (2019) (27)
- The Dark Side of Mobile Learning via Social Media: How Bad Can It Get? (2021) (26)
- Applying the Malcolm Baldrige National Quality Award criteria: an approach to strengthen organisational memory and process innovation (2015) (26)
- Are Chinese consumers ready to adopt mobile smart home? An empirical analysis (2014) (24)
- MEASURING ERP SYSTEM SUCCESS: A RESPECIFICATION OF THE DELONE AND MCLEAN'S IS SUCCESS MODEL (2009) (23)
- Mobile social media marketing: a new marketing channel among digital natives in higher education? (2020) (22)
- Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust (2020) (22)
- Productivity management: integrating the intellectual capital (2013) (21)
- Sustaining Higher Education Reforms: Knowledge and Policy Implications Learned from Thailand. (2012) (21)
- The relationship between people-related total quality management (TQM) practices, job satisfaction and turnover intention: A literature review and proposed conceptual model (2011) (21)
- Total Quality Management and Knowledge Sharing: Comparing Malaysia's Manufacturing and Service Organizations (2009) (19)
- Intellectual Capital: Implications for Industrial Competitiveness in Thailand (2012) (18)
- Collaborative Commerce in Supply Chain Management: A study of Adoption Status in Malaysian Electrical and Electronic Industry (2008) (17)
- Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis (2021) (16)
- Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants (2022) (16)
- Can mobile taxi redefine the transportation industry? A systematic literature review from the consumer perspective (2018) (16)
- Fashion shopping on the go: A Dual-stage predictive-analytics SEM-ANN analysis on usage behaviour, experience response and cross-category usage (2021) (16)
- Structural analysis of TQM and its impact on customer satisfaction and innovation (2010) (15)
- Artificial intelligence-driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis (2022) (14)
- The effectiveness of TQM: A stimulator for knowledge distribution? (2012) (14)
- Unfolding the impact of supply chain quality management practices on sustainability performance: an artificial neural network approach (2021) (12)
- Relationship between the Full-Range Leadership and Insurance Salesperson's Job Satisfaction (2009) (12)
- Taxi within a grab? A gender-invariant model of mobile taxi adoption (2020) (12)
- The role of TQM and KM in Supply Chain Learning: a conceptual model (2010) (11)
- Computer Science in ASEAN: A Ten-Year Bibliometric Analysis (2009–2018) (2019) (11)
- A meta-analysis of consumer innovation resistance: is there a cultural invariance? (2021) (11)
- Application of Web 2.0 in Supply Chain Management: A Brief Overview (2011) (11)
- Psychological and System-Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach (2021) (10)
- Unfolding the impact of leadership and management on sustainability performance: Green and lean practices and guanxi as the dual mediators (2021) (10)
- On the way: Hailing a taxi with a smartphone? A hybrid SEM-neural network approach (2021) (10)
- What’s Stopping You from Migrating to Mobile Tourism Shopping? (2021) (10)
- Strengthening supply chain risk management for business continuity: a case study approach (2014) (10)
- Role Conflict in Information Systems Personnel: A TQM Perspective (2009) (9)
- Factors Affecting the Adoption of E-commerce: A Study of the Textile Industry in Wujin, China (2009) (9)
- The effectiveness of HRM and KM in innovation performance: a literature review and research agenda (2011) (9)
- HRM practices and organisational learning: a critical review and research agenda (2011) (9)
- Integrating TQM, organisational learning and technological innovation (2013) (8)
- Be my friend! Cultivating parasocial relationships with social media influencers: findings from PLS-SEM and fsQCA (2022) (8)
- Supply chain quality management for product innovation performance: insights from small and medium-sized manufacturing enterprises (2021) (7)
- Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation (2023) (7)
- The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities (2022) (6)
- Mobile Social Cyberbullying: Why are Keyboard Warriors Raging? (2019) (6)
- Influence of interorganizationalrelationships on SMEs’ e-businessadoption (2009) (6)
- Mobile Tourism the Hidden Jewel of the Tourism Industry (2013) (5)
- TQM and Competitive Advantage: A Review and Research Agenda (2009) (5)
- Understanding Valences in Mobile Grocery Shopping: Do Consumers’ Characteristics Matter? (2022) (4)
- King's Biscuits Berhad: crafting the next move? (2011) (4)
- Exploratory Study in Determining the Importance of Key Criteria in Mobile Supply Chain Management Adoption for Manufacturing Firms: A Multi-criteria Approach (2014) (4)
- Guest editorial: The impact of COVID-19 pandemic on mobile payment (2022) (4)
- Organisational learning as a mediating factor of TQM practices and technological innovation: an empirical analysis of Malaysia's manufacturing firms (2015) (4)
- Extending The Utaut Model in M-Banking Adoption (2013) (4)
- Security mechanism in computer network environment: A study of adoption status in Malaysian company (2009) (4)
- Intention to Use Mobile Learning Survey (2014) (4)
- Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approach (2012) (4)
- What’s Stopping You from Migrating to Mobile Payment? (2022) (4)
- Unlocking Pathways to Mobile Payment Satisfaction and Commitment (2022) (3)
- Mobile Shopping: The New Retailing Industry in the 21st Century (2016) (3)
- Adoption of electronic commerce in China and Malaysia: a comparative study (2012) (3)
- Embracing mobile shopping: what matters most in the midst of a pandemic? (2022) (3)
- The Dark Side of Compulsory e-education: Are Students Really Happy and Learning during the COVID-19 Pandemic? (2021) (3)
- Government Digital Transformation: Understanding the Role of Government Social Media (2022) (2)
- Does COVID-19 Pandemic Motivate Privacy Self-Disclosure in Mobile Fintech Transactions? A Privacy-Calculus-Based Dual-Stage SEM-ANN Analysis (2022) (2)
- Organizational Learning: A Mediating Factor between Technological Innovation and TQM (2013) (2)
- The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence (2022) (2)
- A case study on Japanese HRM practices in Malaysia: Japanisation or localisation? (2012) (2)
- Extending the Theory of Planned Behavior in the Social Commerce Context: A Meta-Analytic SEM (MASEM) Approach (2022) (1)
- What is Stopping You from Using Mobile Payment? A PLS-SEM Approach (2022) (1)
- Are Online Mobile Gamers Really Happy? On the Suppressor Role of Online Game Addiction (2023) (1)
- Correction to: ‘Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms’ (2013) (1)
- Science and technology policy management in China (2009) (1)
- Why Consumers Resist Mobile Payment? A Conceptual Model (2013) (1)
- The moderating role of gender on behavioural intention to adopt mobile banking: a Henseler's PLS-MGA and permutation approach (2022) (1)
- How does involvement build loyalty towards music-streaming platforms? A multi-analytical SEM-ANN technique (2022) (1)
- Fostering knowledge sharing behavior through Human Resource and Total Quality Management Practices: A Proposed Conceptual Model (2006) (1)
- The relationship between organisational culture and job outcomes: a review and research agenda (2012) (1)
- Factor Strategy Model: Proofs of Prototype Concept for Software Quality Evaluation (2010) (1)
- An Exploratory Study on Leadership in a Semiconductor Manufacturing Firm's Performance (2010) (1)
- Social Presence, Social Support, and Trust in Social Commerce--Model (2021) (0)
- Factors Affecting Customers’ Intention to Use Mobile Payment Services in the Retailing Industry (2021) (0)
- How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data‐driven culture (2023) (0)
- An SEM-ANN analysis of the impacts of Blockchain on competitive advantage (2023) (0)
- Counteracting the Impact of Online Fake News on Brands (2023) (0)
- Adapt or die: a competitive digital supply chain quality management strategy (2022) (0)
- Does HRM+TQM=job involvement?: Analyzing strategies in the Malaysian semiconductor industry (2008) (0)
- TQM practices and knowledge sharing: An empirical study of Malaysia’s manufacturing organizations (2010) (0)
- The effects of TQM on employees' affective reactions in Malaysia semiconductor sub-contracting organizations (2006) (0)
- Social media influencers: An effective marketing approach? (2023) (0)
- TQM practices and job-related attitudes: A proposed framework for Malaysian SMEs (2006) (0)
- The role of institutional and self in the formation of trust in artificial intelligence technologies (2023) (0)
- A Relook at the Mobile Advertising Landscape: What are the new Consumer Expectations in the Retailing Industry? (2023) (0)
- Collaborative Commerce Technologies Adoption for Supply Chain Collaboration and Service Innovation: A Conceptual Model (2011) (0)
- Developing an integrated modelof TQM and HRM on KMactivities (2009) (0)
- Inflaming Users’ Intention to Embrace Mobile E-Books (2015) (0)
- Total quality management and knowledge management in Malaysian manufacturing and service firms : a structural equation modeling approach / Ooi Keng Boon (2013) (0)
- Guest editorial: Advancing mobile payment research in the age of digital acceleration (2022) (0)
- A Conceptual Model For Collaborative Commerce Technologies Adoption (2018) (0)
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