Kevin Desouza
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Indian-American academic
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Kevin Desouza's Degrees
- PhD Information Systems Georgia State University
- Masters Management Georgia State University
- Bachelors Management University of Mumbai
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Why Is Kevin Desouza Influential?
(Suggest an Edit or Addition)According to Wikipedia, Kevin C. Desouza is an Indian American academic. He is an ASU Foundation professor in the School of Public Affairs at Arizona State University and is a Nonresident Senior Fellow at the Brookings Institution. From 2012 to 2016 he served as Associate Dean for Research at the College of Public Service & Community Solutions.
Kevin Desouza's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- Knowledge management at SMEs: five peculiarities (2006) (470)
- Designing, planning, and managing resilient cities: A conceptual framework (2013) (375)
- Implementing Open Innovation in the Public Sector : the Case of Challenge.gov (2013) (238)
- Project management offices: A case of knowledge-based archetypes (2006) (224)
- Facilitating tacit knowledge exchange (2003) (217)
- Barriers to effective use of knowledge management systems in software engineering (2003) (214)
- Global Knowledge Management Strategies (2003) (164)
- Managing Knowledge in Global Software Development Efforts: Issues and Practices (2006) (161)
- Customer-Driven Innovation (2008) (157)
- Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities: Insights from a Systematic Review of the Literature (2020) (152)
- Managing knowledge in distributed projects (2004) (152)
- The Outsourcing Handbook: How to Implement a Successful Outsourcing Process (2006) (149)
- Knowledge risks in organizational networks: An exploratory framework (2012) (141)
- Elements of innovative cultures (2007) (136)
- Big Data in the Public Sector: Lessons for Practitioners and Scholars (2017) (125)
- Citizen Apps to Solve Complex Urban Problems (2012) (115)
- A dimensional analysis of geographically distributed project teams: A case study (2004) (109)
- The ten outsourcing traps to avoid (2004) (99)
- Influences of IT substitutes and user experience on post-adoption user switching: An empirical investigation (2008) (98)
- Business customer communities and knowledge sharing: exploratory study of critical issues (2006) (94)
- Supply chain perspectives to knowledge management: research propositions (2003) (93)
- Can Building “Artificially Intelligent Cities” Safeguard Humanity from Natural Disasters, Pandemics, and Other Catastrophes? An Urban Scholar’s Perspective (2020) (93)
- Information politics on the Web (2007) (92)
- Crafting organizational innovation processes (2009) (90)
- Information–Communication Technologies Open up Innovation (2009) (89)
- Disruptive technologies: a business model perspective on cloud computing (2013) (89)
- Strategic contributions of game rooms to knowledge management: some prelimenary insights (2003) (87)
- Designing, developing, and deploying artificial intelligence systems: Lessons from and for the public sector (2020) (85)
- Patterns and structures of intra-organizational learning networks within a knowledge-intensive organization (2010) (79)
- Technology-Enabled Participatory Platforms for Civic Engagement: The Case of U.S. Cities (2014) (79)
- Beyond Rigor and Relevance Towards Responsibility and Reverberation: Information Systems Research That Really Matters (2006) (78)
- Agile Information Systems (2006) (75)
- Data mining in healthcare information systems: case study of a veterans' administration spinal cord injury population (2003) (72)
- Strategically-motivated advanced persistent threat: Definition, process, tactics and a disinformation model of counterattack (2019) (71)
- Open knowledge management: Lessons from the open source revolution (2004) (70)
- Securing knowledge in organizations: lessons from the defense and intelligence sectors (2005) (68)
- Factors governing the consumption of explicit knowledge (2006) (66)
- Knowledge management barriers: why the technology imperative seldom works (2003) (61)
- Responsible Urban Innovation with Local Government Artificial Intelligence (AI): A Conceptual Framework and Research Agenda (2021) (56)
- Artificial Intelligence Technologies and Related Urban Planning and Development Concepts: How Are They Perceived and Utilized in Australia? (2020) (55)
- Intrapreneurship: Managing Ideas Within Your Organization (2011) (54)
- Modifications and innovations to technology artifacts (2007) (49)
- Engaged knowledge management : engagement with new realities (2005) (47)
- Intelligent agents for competitive intelligence: Survey of applications (2001) (46)
- Considerations for Information Systems “Backsourcing”: A Framework for Knowledge Re-integration (2011) (45)
- Deploying information technologies for organizational innovation: Lessons from case studies (2011) (43)
- Reusing intellectual assets (2003) (42)
- Games, Signal Detection, and Processing in the Context of Crisis Management (2003) (41)
- What do they Know (2005) (40)
- How integration of cyber security management and incident response enables organizational learning (2020) (40)
- An Examination of Effective IT Governance in the Public Sector Using the Legal View of Agency Theory (2016) (40)
- Centralization momentum: the pendulum swings back again (2005) (39)
- Governing innovation in U.S. state government: An ecosystem perspective (2016) (39)
- Constructing internal knowledge markets: considerations from mini cases (2003) (38)
- Experiences with conducting project postmortems: reports versus stories (2005) (36)
- Four dynamics for bringing use back into software reuse (2006) (35)
- Moldova's internet revolution: Analyzing the role of technologies in various phases of the confrontation (2012) (35)
- Information and Knowledge Management in Public Sector Networks: The Case of the US Intelligence Community (2009) (32)
- The Knowledge Chiefs:: CKOs, CLOs and CPOs (2004) (32)
- Dismantling terrorist networks: Evaluating strategic options using agent-based modeling (2010) (31)
- Understanding policy and technology responses in mitigating urban heat islands: A literature review and directions for future research (2021) (30)
- Semiotic emergent framework to address the reality of cyberterrorism (2003) (28)
- New Frontiers of Knowledge Management (2005) (26)
- National strategic artificial intelligence plans: A multi-dimensional analysis (2020) (26)
- Maintaining knowledge management systems: A strategic imperative (2005) (25)
- Knowledge Management: An Introduction (2011) (25)
- Managing Information in Complex Organizations: Semiotics and Signals, Complexity and Chaos (2004) (25)
- Post-Adoption Switching Between Technology Substitutes: The Case of Web Browsers (2006) (25)
- Towards evidence-driven policy design: Complex adaptive systems and computational modeling (2011) (25)
- An analysis of sentiments on facebook during the 2016 U.S. presidential election (2016) (25)
- Spatial-temporal effect of household solid waste on illegal dumping (2019) (25)
- Measuring agility of networked organizational structures via network entropy and mutual information (2010) (24)
- Big Data Analytics: The Case of Social Security Administration (2014) (24)
- "Need to Know" - Organizational Knowledge and Management Perspective (2004) (24)
- Facilitating knowledge management through market mechanism (2005) (24)
- Constructing and Sustaining Competitive Interorganizational Knowledge Networks: An Analysis of Managerial Web-Based Facilitation (2008) (24)
- Cutting corners: CKOs and knowledge management (2006) (23)
- Experiences with Conducting Project Postmortems: Reports vs. Stories and Practitioner Perspective (2005) (22)
- Social Activism in Information Systems Research: Making the World a Better Place (2007) (22)
- Digital transformation in the resource and energy sectors: A systematic review (2022) (21)
- Understanding digital transformation in advanced manufacturing and engineering: A bibliometric analysis, topic modeling and research trend discovery (2021) (21)
- How can organizations develop situation awareness for incident response: A case study of management practice (2021) (21)
- Business process outsourcing: A case study of Satyam Computers (2010) (20)
- Managing Knowledge Security: Strategies for Protecting Your Company's Intellectual Assets (2007) (20)
- eGovernment Strategies: ICT innovation in international public sector contexts (2008) (20)
- What are the key factors affecting smart city transformation readiness? Evidence from Australian cities (2021) (19)
- Pathways to the Making of Prosperous Smart Cities: An Exploratory Study on the Best Practice (2020) (19)
- Contextualizing organizational interventions of knowledge management systems: A design science perspective (2012) (19)
- Leveraging Technologies in Public Agencies: The Case of the U.S. Census Bureau and the 2010 Census (2012) (19)
- Managing Knowledge with Artificial Intelligence: An Introduction with Guidelines for Nonspecialists (2002) (19)
- City profile: Pune, India (2016) (19)
- Weaponizing information systems for political disruption: The Actor, Lever, Effects, and Response Taxonomy (ALERT) (2020) (19)
- Demystifying analytical information processing capability: The case of cybersecurity incident response (2021) (19)
- On "Information" in Organizations: An Emergent Information Theory and Semiotic Framework (2002) (18)
- Customer-Driven Innovation: To Be a Marketplace Leader, Let Your Customers Drive (2008) (18)
- Cybersecurity Incident Response in Organizations: An Exploratory Case Study and Process Model of Situation Awareness (2021) (18)
- Mobile Health Divide Between Clinicians and Patients in Cancer Care: Results From a Cross-Sectional International Survey (2019) (18)
- Knowledge management in hospitals: a process oriented view and staged look at managerial issues (2002) (17)
- Knowledge Management in Hospitals (2008) (17)
- Implementing Section 404 of the Sarbanes Oxley Act: Recommendations for Information Systems Organizations (2006) (16)
- Engaging Tensions of Knowledge Management Control (2005) (16)
- Connectivity among Terrorist Groups: A Two Models Business Maturity Approach (2007) (16)
- Sustaining Innovation is Challenge for Incumbents (2009) (15)
- Information technology, innovation and the war on terrorism (2007) (15)
- Complexities of Large-Scale Technology Project Failure: A Forensic Analysis of the Seattle Popular Monorail Authority (2008) (14)
- Looking for Clues to Failures in Large-Scale, Public Sector Projects: A Case Study (2011) (14)
- Segment and destroy: the missing capabilities of knowledge management (2005) (14)
- Digital Transformation and the New Normal in China: How Can Enterprises Use Digital Technologies to Respond to COVID-19? (2021) (14)
- Knowledge management in non-collocated environments: a look at centralized vs. distributed design approaches (2003) (14)
- Chief Privacy Officers (2004) (13)
- Fragile Cities in the Developed World: A Conceptual Framework (2018) (13)
- The 2016 US Presidential Election on Facebook: An Exploratory Analysis of Sentiments (2018) (13)
- Communicating the Business Value of Innovation (2015) (13)
- COOPERATION OR COMPETITION: KNOWLEDGE SHARING PROCESSES IN INTER-ORGANIZATIONAL NETWORKS (2005) (12)
- What Do Parents Value in a Child Care Provider? Evidence from Yelp Consumer Reviews (2018) (12)
- Urban Informatics: Critical Data and Technology Considerations (2017) (12)
- Local government 2035: Strategic trends and implications of new technologies (2015) (12)
- Attaining superior complaint resolution (2009) (11)
- Switching between consumer technologies (2008) (11)
- An Argument for Centralization of IT Governance in the Public Sector (2015) (11)
- Design and management of digital transformations for value creation (2022) (11)
- Towards knowledge needs-technology fit model for knowledge management systems (2009) (11)
- The neglected dimension in strategic sourcing: security (2008) (11)
- Conversational Agents - Exploring Generative Mechanisms and Second-hand Effects of Actualized Technology Affordances (2020) (11)
- A Glimpse into Policy Informatics: The Case of Participatory Platforms that Generate Synthetic Empathy (2013) (10)
- Data Analytics and Human Trafficking (2014) (10)
- Playing the "cyber terrorism game" towards a semiotic definition (2003) (10)
- Optimizing knowledge networks (2005) (10)
- Role of Internet-based information flows and technologies in electoral revolutions: The case of Ukraine's Orange Revolution (2010) (10)
- Cyberprotest in contemporary Russia: The cases of Ingushetiya.ru and Bakhmina.ru (2010) (10)
- Stopping runaway IT projects (2004) (9)
- Markets in Know-How (2004) (9)
- Knowledge management in the US army (2003) (9)
- Editorial: Knowledge Security: An Interesting Research Space (2006) (9)
- Roles of Information Technology in Distributed and Open Innovation Process (2007) (8)
- Economic Resilience and Crowdsourcing Platforms (2016) (8)
- IT-enabled innovation in the public sector: introduction to the special issue (2020) (8)
- Impeding insurgent attacks: The information management agenda (2007) (8)
- Securing Knowledge Assets and Processes: Lessons from the Defense and Intelligence Sectors (2005) (8)
- Chatbot-mediated public service delivery A public service value-based framework (2020) (8)
- On information management, environmental sustainability, and cradle to cradle mentalities (2009) (8)
- Investigating Failures in Large-Scale Public Sector Projects with Sentiment Analysis (2012) (8)
- Restructuring government intelligence programs: A few good suggestions (2005) (8)
- Performance impacts of structure and volition in implementing policy through IT-enabled government-to-citizen and government-to-employee interactions (2019) (8)
- Managing radical software engineers (2005) (7)
- What explains governments interest in artificial intelligence? A signaling theory approach (2021) (7)
- Race to Dot.Com and Back: Lessons on E-Business Spin-Offs and Reintegration (2005) (7)
- Managing knowledge transfer in distributed contexts (2008) (7)
- Will AI ever sit at the C-suite table? The future of senior leadership (2021) (7)
- Scenario management from reactivity to proactivity (2005) (7)
- Initial Crisis Agent-Response Impact Syndrome (Icaris) (2006) (7)
- Value–Based Guiding Principles for Managing Cognitive Computing Systems in the Public Sector (2021) (7)
- Dubai offers lessons for using artificial intelligence in local government (2018) (6)
- Charting the coevolution of cyberprotest and counteraction (2014) (6)
- Managing knowledge in SMEs: What are some peculiarities? (2006) (6)
- Knowledge management: A new commission for industrial engineers (2004) (6)
- Developing superior outsourcing programs (2005) (6)
- My Two Cents on Knowledge Management Research (2004) (6)
- Healthcare Information: From Administrative to Practice Databases (2003) (6)
- Signals, signal devices, and signal space in organisations: A conceptual lens to crisis evasion (2004) (6)
- Smart Cities Down Under: Performance of Australian Local Government Areas (2020) (6)
- Choosing between technology solutions (2006) (6)
- Co-Evolution of Organizational Network and Individual Behavior: an Agent-Based Model of Interpersonal Knowledge Transfer (2010) (5)
- Every citizen a missile: the need for an emergent systems approach by law enforcement (2003) (5)
- Winning the business case for knowledge management (2010) (5)
- Under the hood: A look at techno-centric smart city development (2019) (5)
- Big data and planning (2016) (5)
- Securing information assets (2009) (5)
- Business model innovation and strategic transformation when confronting digital disruption: The case of data-driven business models for professional services (2018) (5)
- Understanding knowledge as a commons: From theory to practice (2008) (5)
- Large IT projects as interventions in digital ecosystems (2010) (4)
- Community Intelligence Platforms: the Case of Open Government (2012) (4)
- Opening up the Black-Box: Information Systems and Organizational Agility (2006) (4)
- Governing in the age of the artificially intelligent city (2017) (4)
- Information Systems Research That Really Matters: Beyond the IS Rigor Versus Relevance Debate (2005) (4)
- Maintaining knowledge management systems: A strategic imperative: Brief Communication (2005) (4)
- Managing the Proliferation of Weapons of Mass Destruction: An Information Management Perspective (2008) (4)
- Exploring IT-Enabled Public Sector Innovation in U.S. States (2017) (4)
- A Typology of Chatbots in Public Service Delivery (2022) (4)
- Securing intellectual assets: integrating the knowledge and innovation dimensions (2011) (4)
- Book Shelf (2001) (4)
- Ad hoc crisis management and crisis evasion (2004) (3)
- Intelligence and Nuclear Non-Proliferation Programs: The Achilles Heel (2014) (3)
- Interagency Collaboration in City Emergency Management Network: A Case Study on the Super Ministry Reform in China. (2021) (3)
- The Role of Application Service Providers in the Development of Small and Medium-Sized Enterprises (2004) (3)
- An Enterprise-Wide Intervention at IRS: A Longitudinal Analysis of Stakeholder Sentiments (2010) (3)
- Overcoming Technology Resistance (2007) (3)
- Data-Driven Business Models and Professional Services Firms: A Strategic Framework and Transitionary Pathways (2018) (3)
- Knowledge discovery in clinical databases: Issues and processes (2002) (3)
- Customer managed knowledge factories (2010) (3)
- IS YOUR SUPPLY CHAIN READY FOR THE NEXT DISRUPTION? BUILDING RESILIENT CHAINS (2022) (3)
- Unpacking complexities of mega-scale public sector information technology projects: An ecosystem perspective (2018) (3)
- The Use of Information and Communication Technologies by Protesters and the Authorities in the Attempts at Colour Revolutions in Belarus 2001–2010 (2015) (3)
- Special Issue: Smart governance in the contemporary era (2021) (3)
- Contingent knowledge workers (2006) (3)
- The Internet in the Workplace: How New Technology Is Transforming Work (2005) (2)
- Smart city or not? Now you can see how yours compares (2020) (2)
- The Future of Engaged Knowledge Management (2005) (2)
- Is China leading the blockchain innovation race (2018) (2)
- Factors Promoting the Collection of Performance Measurement: Evidence from US Local Governments (2018) (2)
- Engaging with Customer Knowledge Management (2005) (2)
- Business Model Canvas to Create and Capture AI-enabled Public Value (2021) (2)
- Mitigating urban heat with optimal distribution of vegetation and buildings (2022) (2)
- 9-11 information failures: a semiotic approach (2003) (2)
- Social Activism in IS Research: Making the World a Better Place (2006) (2)
- A Life Cycle Perspective on Intellectual Assets (2003) (2)
- Advancing knowledge and the knowledge economy (2008) (2)
- Public Service Values and Chatbots in the Public Sector: Reconciling Designer efforts and User Expectations (2022) (2)
- How the US Federal Communications Commission Managed the Process of IT Modernization (2018) (2)
- Information integrity in healthcare enterprises: strategies for mitigation of medical errors (2004) (2)
- Managing radical software engineering: Leverage order and chaos (2008) (2)
- THE INTELLIGENT CITY (2022) (2)
- Public AI canvas for AI-enabled public value: A design science approach (2022) (2)
- What Can the Public Sector Teach Us About Deploying Artificial Intelligence Technologies? (2022) (2)
- Impact of complaint management on repurchase intention of consumer technologies: Employing the justice theory lens (2010) (2)
- Delivering Effective Care Through Mobile Apps: Findings from a Multi-stakeholder Design Science Approach (2020) (1)
- Surfacing and responding paradoxes in megascale projects (2022) (1)
- How fragile cities get that way (2018) (1)
- Post-Adoption Switching Between Technology Options: Research in Progress (2006) (1)
- Crowdsourcing on Challenge.gov: Aligning Expectations between Public Managers and Citizens (2014) (1)
- Situation-Awareness in Incident Response: An In-depth Case Study and Process Model (2020) (1)
- Toward a Decision Support System for Mitigating Urban Heat (2019) (1)
- Assessing the relevance of governmental characteristics to address wicked problems in turbulent times (2022) (1)
- 9 Recommendations for designing, developing, deploying, and refining cognitive computing systems (2018) (1)
- Engaging with Missing Knowledge Management Capabilities (2005) (1)
- Information Technology and Knowledge Management for Open Innovation (2006) (1)
- Managing knowledge in spin-offs (2006) (1)
- Virtual crisis centers (2006) (1)
- Seeking Public Intellectuals in the Information Systems Discipline: Towards an Impact and Engagement Agenda (2018) (1)
- Engaging to Construct Knowledge Markets (2005) (1)
- Agile and Resilient Hierarchies for Defense Departments: Lofty Ideal or an Actionable Proposal (2006) (1)
- On organizational robustness: A conceptual framework (2022) (1)
- global softwar e development (2006) (1)
- Managing Software Engineering Knowledge (2004) (1)
- Organizational Robustness and Information Systems (2021) (1)
- Mind your language (2005) (1)
- Information politics on the Web: Book Reviews (2007) (1)
- Performance Measures for Edge Organizations: A Preliminary Report (2008) (1)
- Metaverse-enabled entrepreneurship (2023) (1)
- Terrorism and Technology (2007) (1)
- Engaging Knowledge Management in Strategic Alliances (2005) (1)
- Contribution Matrix: a method to analyze the structure of technological contribution. An application on the case of the development of UPSat (2019) (0)
- Centralization and Decentralization Decisions: Multiple Contingencies for IT Governance in the Public Sector (2020) (0)
- How much is not enough: Corporate social responsibility and beyond in the resources sector (2022) (0)
- Distributed knowledge management minitrack (2004) (0)
- Transforming public records management: Six key insights (2021) (0)
- Interpreting national artificial intelligence plans: A screening approach for aspirations and reality (2022) (0)
- Being Precise in Challenge Problem Defi Nition Designing Clear Goals for Challenges Attracting Attention and Participation through Incentives Redesigning Implementation Processes in Public Institutions to Incorporate Challenges into Current Administrative and Policy Processes Motivations to Use Cont (2016) (0)
- Engaging with Distributed Knowledge Management (2005) (0)
- Advancing knowledge and the knowledge economy: Book Reviews (2008) (0)
- Distributed Knowledge Management: Four Interesting Questions (2005) (0)
- Cities Are Surprisingly Fragile (2019) (0)
- Engaging the Knowledge Chiefs (2005) (0)
- Using performance analytics in local government (2017) (0)
- Editorial: Information integrity in healthcare delivery (2004) (0)
- Tailoring knowledge and knowledge management systems: Interesting research problems? (2007) (0)
- Improving Data Visualization for High-Density Information Transfer in Social Network Analysis Tools (2009) (0)
- Urban Futures – Innovation Engines or Slums? A Stellar Evolution Model of Urban Growth (2015) (0)
- Data, tools, & innovation: trending applications in US cities (2015) (0)
- Weaponizing Information Systems for Political Disruption (2021) (0)
- Agility and Fragility in Terrorist Network-Hybrid Structures (2009) (0)
- Weaponised information systems for political disruption (2020) (0)
- Review of Profiling Machines: Mapping the Personal Information Economy (2006) (0)
- A Methodology to Analyze the Structure of Collaborative Technological Innovations: The Case of UPSat (2019) (0)
- How Much is Not Enough: CSR and Beyond in the Resources Sector (2022) (0)
- Information Assurance, Intelligence and Security: Opportunities and Directions for Future Research (2008) (0)
- Building and sustaining agile information systems (2011) (0)
- 14 th ICCRTS : C 2 & Agility Evaluating Dynamics of Organizational Networks via Network Entropy and Mutual Information (2009) (0)
- Maturity Model for Cognitive Computing Systems in the Public Sector (2021) (0)
- Human-Machine Strategies for Decision Support (2003) (0)
- An introduction to policy informatics (2013) (0)
- Praise for Engaged Knowledge Management (2015) (0)
- Managing knowledge transfer in distributed contexts [Editorial] (2008) (0)
- THE CASE FOR BLENDED CITIZEN ENGAGEMENT: OFFLINE AND ONLINE (2014) (0)
- Learning from IT centralization: Who should own the data? (2018) (0)
- The business model portfolio as a strategic tool for value creation and business performance (2023) (0)
- Coding for Numbers [Bookshelf] (2005) (0)
- Digital transformation in asset-intensive organisations: The light and the dark side (2023) (0)
- Corrigendum to “Spatial-temporal effect of household solid waste on illegal dumping” [Journal of cleaner production 227 (2019) 313–324] (2020) (0)
- Contributor profile (2009) (0)
- How to satisfy dissatisfied citizens with urban public services? The case from Nanjing, China (2022) (0)
- Business model innovation and organizational transformation when confronting digital disruption: The case of data-driven business models for professional services (2018) (0)
- Managing Knowledge in Fuzzy Front End of Open Innovation (2006) (0)
- Cyber-physical innovations:: Cyber-infrastructure for research, cyber-physical architecture for real-time applications, autonomous vehicle (AV) governance and AI artifacts for public value (2021) (0)
- Engaging to Calibrate Knowledge Management Systems (2005) (0)
- Government Services Architecture (2019) (0)
- How China’s local governments and academia propel blockchain business (2018) (0)
- Sustainable Idea Management in Academia: Free Textbooks for Students by Students (2009) (0)
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What Schools Are Affiliated With Kevin Desouza?
Kevin Desouza is affiliated with the following schools:
