Richard G. Staelin
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(Suggest an Edit or Addition)Richard G. Staelin's Published Works
Published Works
- A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993) (3949)
- A Model of Perceived Risk and Intended Risk-handling Activity (1994) (1877)
- An Industry Equilibrium Analysis of Downstream Vertical Integration (2008) (927)
- A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go (2005) (924)
- The patient experience and health outcomes. (2013) (694)
- Effects of Quality and Quantity of Information on Decision Effectiveness (1987) (656)
- Salesforce Compensation Plans: An Agency Theoretic Perspective (1985) (588)
- The Information Processing of Pictures in Print Advertisements (1983) (588)
- Relationship between patient satisfaction with inpatient care and hospital readmission within 30 days. (2011) (526)
- The Path to Customer Centricity (2006) (503)
- Exploiting Rank Ordered Choice Set Data within the Stochastic Utility Model (1982) (488)
- Prepurchase Information Seeking for New Cars and Major Household Appliances (1972) (385)
- Vertical Strategic Interaction: Implications for Channel Pricing Strategy (1997) (384)
- An Approach for Developing an Optimal Discount Pricing Policy (1984) (371)
- Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction (2010) (360)
- Nutrition Information in the Supermarket (1986) (301)
- Pulling the Plug to Stop the New Product Drain (1997) (261)
- Mastering the Mix: Do Advertising, Promotion, and Sales Force Activities Lead to Differentiation? (1994) (255)
- Marketing Renaissance: Opportunities and Imperatives for Improving Marketing Thought, Practice, and Infrastructure (2005) (234)
- The Choice Process for Graduate Business Schools (1978) (225)
- Cognitive Considerations in Designing Effective Labels for Presenting Risk Information (1986) (197)
- Manufacturer Allowances and Retailer Pass-Through Rates in a Competitive Environment (1999) (195)
- Salesforce Compensation Plans in Environments with Asymmetric Information (1986) (187)
- The Quality Double Whammy (1999) (182)
- Stuck in the Past: Why Managers Persist with New Product Failures (2006) (180)
- Identifying Generalizable Effects of Strategic Actions on Firm Performance: The Case of Demand-Side Returns to R&D Spending (1995) (173)
- Using Market-Level Data to Understand Promotion Effects in a Nonlinear Model (1997) (163)
- Consumer Search and Public Policy (1981) (152)
- Sophistication in Research in Marketing (2011) (150)
- A proposal for handling missing data (1975) (136)
- Environment, Market Share, and Market Power (1990) (136)
- Judgment Based Marketing Decision Models: An Experimental Investigation of the Decision Calculus Approach (1979) (128)
- Using Extremeness Aversion to Fight Obesity: Policy Implications of Context Dependent Demand (2008) (123)
- Mastering the Mix: Do Advertising, Promotion, and Sales Force Activities Lead to Differentiation?: (1994) (107)
- Multivariate Analysis of Differences in Buyer Decision Time (1971) (104)
- The Success of Marketing Management Support Systems (1999) (99)
- The Effect of Nutritional Information Disclosure in Advertising: An Information Processing Approach (1984) (95)
- The Role of Paid, Earned, and Owned Media in Building Entertainment Brands: Reminding, Informing, and Enhancing Enjoyment (2016) (91)
- A Framework for Evaluating Consumer Information Regulation (1981) (84)
- Judgment Based Marketing Decision Models: Problems and Possible Solutions (1981) (84)
- A Look on the Cost Side: Market Share and the Competitive Environment (1993) (82)
- General alliance experience, uncertainty, and marketing alliance governance mode choice (2010) (77)
- The Company that You Keep: When to Buy a Competitor's Keyword (2009) (72)
- Rentals, Sales, and Buybacks: Managing Secondary Distribution Channels (1994) (70)
- Using market-level data to understand nonlinear promotion effects (1997) (66)
- Consumption Effects of Bundling: Consumer Perceptions, Firm Actions, and Public Policy Implications (2010) (58)
- Cross-Function and Same-Function Alliances: How Does Alliance Structure Affect the Behavior of Partnering Firms? (2010) (55)
- Enabling the Willing: Consumer Rebates for Durable Goods (2006) (55)
- How to Attract Customers by Giving Them the Short End of the Stick (2007) (51)
- Understanding managers' strategic decision-making process (1994) (46)
- Assessing Biases in Measuring Decision Effectiveness and Information Overload (1989) (45)
- The impact of firm introductory strategies on consumers’ perceptions of future product introductions and purchase decisions (2001) (45)
- Market Segmentation Research: Beyond Within and Across Group Differences (2002) (44)
- Salesforce compensation plans: An individual-level analysis (1994) (41)
- The Role of Paid and Earned Media in Building Entertainment Brands: Reminding, Informing, and Enhancing Enjoyment (2012) (41)
- Bridge, Focus, Attack, or Stimulate: Retail Category Management Strategies with a Store Brand (2005) (41)
- The Effects of Consumer Education on Consumer Product Safety Behavior (1978) (40)
- The Better They are, the more They Give: Trade Promotions of Consumer Durables (2005) (38)
- Relation of Brand Choice to Purchase Frequency (1977) (35)
- Organizational Characteristics and Patient Experiences With Hospital Care (2015) (35)
- A framework for quality improvement: an analysis of factors responsible for improvement at hospitals participating in the Can Rapid Risk Stratification of Unstable Angina Patients Suppress Adverse Outcomes with Early Implementation of the ACC/AHA Guidelines (CRUSADE) quality improvement initiative. (2007) (33)
- Using Information-Processing Principles in Public Policymaking (1982) (32)
- Incorporating Behavioral Anomalies in Strategic Models (2005) (31)
- Marketing modeling reality and the realities of marketing modeling (2010) (23)
- The Appeal of Buying Black (1972) (23)
- A theory of salesforce compensation plans (1985) (23)
- Alternative Pay-for-Performance Scoring Methods: Implications for Quality Improvement and Patient Outcomes (2009) (23)
- Optimal Market Intelligence Strategy When Management Attention Is Scarce (2009) (21)
- Improving the metric quality of questionnaire data (1973) (20)
- Marketing Science-Growth and Evolution (2005) (17)
- Error in Judgmental Sales Forecasts: Theory and Results (1973) (16)
- A "Meta-Analysis" of Multibrand, Multioutlet Channel Systems (2013) (16)
- 2. Cognitive Considerations in Presenting Risk Information (1987) (14)
- Last Reflections of the Editor (1998) (13)
- Editorial - Marketing Science: A Strategic Review (2013) (13)
- Recurrent Marketing Decisions: Decision Complexity, Decision Focus, and Firm Performance (2000) (13)
- Do We Really Need to Change the Decision Maker? Counterintuitive Escalation of Commitment Results in Real Options Contexts (2017) (13)
- Attitude Change or Attitude Formation? An Unanswered Question (1978) (11)
- The Effects of Sampling Variation on Sales Forecasts for New Consumer Products (1976) (11)
- The long-term differentiation value of marketing communication actions (1992) (11)
- Eras III and IV: My Reflections (2005) (11)
- Commentary - An Industry Equilibrium Analysis of Downstream Vertical Integration: Twenty-Five Years Later (2008) (10)
- Optimal Admission and Scholarship Decisions: Choosing Customized Marketing Offers to Attract a Desirable Mix of Customers (2012) (10)
- Estimating Response Rates for Different Market Segments from Questionnaire Data (1980) (9)
- Consumer sophistication, word-of-mouth and “False” promotions (2018) (9)
- An over-the-counter central sensitization therapy: a chronic back pain registry study of pain relief, medication use and their adverse effects. (2017) (8)
- Consumer protection legislation and the U.S. food industry. (1980) (8)
- Payer mix & financial health drive hospital quality: Implications for value-based reimbursement policies (2016) (8)
- Criteria for assessing research on the effects of marketing communications : working paper (1994) (7)
- How American Executives Disagree about the Risks of Investing in Eastern Europe (1979) (7)
- The Role of Statistics in Accounting, Marketing, Finance, and Production (1988) (6)
- Marketing Science: A Strategic Review (2013) (6)
- Interpretation of product differentiation in linear demand functions (2019) (6)
- Chronic pain intervention using pulsed shortwave therapy: the relationship between pain demographics and central sensitization inventory. (2019) (5)
- Information seeking and duration of the purchase decision process for new cars and major household appliances (1969) (4)
- Models of Environmental Effects on the Development of IQ (1976) (4)
- Trade Promotions of Consumer Durables (2004) (3)
- Criteria for Assessing the Public Policy Relevance of Research on the Effects of Marketing Communications (2001) (3)
- A NOTE ON DETECTION OF INTERACTION (1970) (3)
- Making Black Retail Outlets Work (1972) (3)
- A Prospective Six-Month Study of Chronic Pain Sufferers: A Novel OTC Neuromodulation Therapy (2019) (3)
- STUCK IN THE PAST : WHY ORGANIZATIONS EXHIBIT ESCALATION BIAS August 2 , 2001 (2001) (2)
- Introduction to the Special Issue on Managerial Decision Making (1999) (2)
- From Courtroom to Converse: My 30 Year Journey (2000) (2)
- Editorial: A Discussion of Bait and Switch (1998) (2)
- Remembrance: Joseph W. Newman (1918–2001) (2001) (2)
- Correlates of Consumer Safety Behavior (1974) (2)
- Foreword - Revisiting the Workshop on Quantitative Marketing and Structural Econometrics (2011) (1)
- Commentaries and Rejoinder to “Measuring the Impact of Negative Demand Shocks on Car Dealer Networks” by Paulo Albuquerque and Bart J. Bronnenberg (2012) (1)
- Rust’s and Staelin’s Comments on: “A structural model of sales force compensation dynamics: estimation and field implementation” by Sanjog Misra and Harikesh Nair (2011) (1)
- Pulsed Shortwave Therapy in Cervical Osteoarthritis: an NSAID- Controlled, Randomized Clinical Trial (2020) (0)
- Controlling the Odds: Skill or Conceit? (2015) (0)
- Structural Modelling: an Application For Testing Attitude Models and Convergent Validity (1979) (0)
- Choosing Customized Marketing Offers to Attract a Desirable Mix of Customers (2010) (0)
- Research and development of energy-efficient appliance motor-compressors. Final report. Volume II: market evaluation (1980) (0)
- Don’T Quite Super Size Me: Demand For Portion Sizes and Bundles Based on Menu Format (2007) (0)
- Thesis: "Product and Brand Extension Portfolio Effects in Innovation: A Diversification Perspective on Innovation's Ability to Achieve New Value" (2010) (0)
- Rentals, Sales, and Buybacks: Managing (2016) (0)
- Search Committee Report: Marketing Science--A Strong Franchise with a Bright Future (2002) (0)
- The Price of Faith: Religion’S Role in the Endowment Effect (2017) (0)
- The Choice Process for Graduate Business (2016) (0)
- 312: Patient Satisfaction Is Associated With Clinical Quality and Hospital Outcomes in Acute Myocardial Infarction (2009) (0)
- Vertical Versus Horizontal Variance in Online Reviews and Their Impact on Demand (2022) (0)
- EXPRESS: Competition and the Regulation of Fictitious Pricing (2023) (0)
- Gaming and man-machine simulation (1973) (0)
- Responding to reviewers: lessons from 17 years of editor experience at Duke University (2019) (0)
- Acute Myocardial Infarction Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in (2010) (0)
- Econometric Model for Estimating IQ Scores and Environmental influences on the Pattern of IQ Scores (2011) (0)
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What Schools Are Affiliated With Richard G. Staelin?
Richard G. Staelin is affiliated with the following schools: