Ward Whitt

Q: What Schools Are Affiliated With Ward Whitt

Ward Whitt is affiliated with the following schools: University of California, Berkeley, Yale University, Dartmouth College, Stanford University, Cornell University, Columbia University

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Ward Whitt

Mathematics

#1177

World Rank

#1973

Historical Rank

#501

USA Rank

Operations Research

World Rank

Historical Rank

USA Rank

Probability Theory

#22

World Rank

#39

Historical Rank

USA Rank

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Mathematics

Ward Whitt's Degrees

PhD Operations Research Stanford University
Masters Operations Research Stanford University
Bachelors Mathematics University of California, Berkeley

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Why Is Ward Whitt Influential?

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According to Wikipedia, Ward Whitt is an American professor of operations research and management sciences. He is the Wai T. Chang Professor of Industrial Engineering and Operations Research at Columbia University. His research focuses on queueing theory, performance analysis, stochastic models of telecommunication systems, and numerical transform inversion. He is recognized for his contributions to the understanding and analyses of complex queues and queuing networks, which led to advances in the telecommunications system. As of November 2, 2015, his publications have been cited over 25,000 times, and he has an h-index of 82.

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Ward Whitt's Published Works

Number of citations in a given year to any of this author's works

Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author

Published Works

The Queueing Network Analyzer (1983) (1048)
Comparison methods for queues and other stochastic models (1986) (957)
Characterizing Superposition Arrival Processes in Packet Multiplexers for Voice and Data (1986) (835)
An Introduction to Stochastic-Process Limits and their Application to Queues (2002) (832)
Heavy-Traffic Limits for Queues with Many Exponential Servers (1981) (781)
Numerical Inversion of Laplace Transforms of Probability Distributions (1995) (742)
The Fourier-series method for inverting transforms of probability distributions (1992) (711)
Approximating a Point Process by a Renewal Process, I: Two Basic Methods (1982) (552)
A Unified Framework for Numerically Inverting Laplace Transforms (2006) (431)
Fitting mixtures of exponentials to long-tail distributions to analyze network performance models (1997) (410)
Some Useful Functions for Functional Limit Theorems (1980) (399)
Logarithmic asymptotics for steady-state tail probabilities in a single-server queue (1994) (352)
Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System (2007) (332)
Blocking when service is required from several facilities simultaneously (1985) (313)
Multiple channel queues in heavy traffic. II: sequences, networks, and batches (1970) (287)
The Physics of the Mt/G/∞ Queue (1993) (274)
Fitting Mixtures of Exponentials to Long-Tail Distributions to Analyze Network (1998) (273)
Squeezing the Most Out of ATM (1995) (267)
Server Staffing to Meet Time-Varying Demand (1996) (265)
A Staffing Algorithm for Call Centers with Skill-Based Routing (2005) (263)
APPROXIMATIONS FOR THE GI/G/m QUEUE (2009) (259)
Numerical inversion of probability generating functions (1992) (254)
Martingale proofs of many-server heavy-traffic limits for Markovian queues ∗ (2007) (254)
Deciding Which Queue to Join: Some Counterexamples (1986) (252)
Fluid Models for Multiserver Queues with Abandonments (2006) (244)
Performance of the Queueing Network Analyzer (1983) (240)
Networks of infinite-server queues with nonstationary Poisson input (1993) (239)
An Introduction to Numerical Transform Inversion and Its Application to Probability Models (2000) (237)
Bivariate Distributions with Given Marginals (1976) (232)
Staffing of Time-Varying Queues to Achieve Time-Stable Performance (2008) (232)
The Asymptotic Efficiency of Simulation Estimators (1992) (226)
Approximations of Dynamic Programs, I (1978) (222)
Improving Service by Informing Customers About Anticipated Delays (1999) (214)
Analysis of join-the-shortest-queue routing for web server farms (2007) (210)
Traffic models for wireless communication networks (1994) (209)
Planning queueing simulations (1989) (207)
Continuity of Generalized Semi-Markov Processes (1980) (207)
Approximating a point process by a renewal process (1981) (201)
Are Call Center and Hospital Arrivals Well Modeled by Nonhomogeneous Poisson Processes? (2014) (196)
Understanding the Efficiency of Multi-Server Service Systems (1992) (189)
Departures from Many Queues in Series (1991) (187)
Comparing counting processes and queues (1981) (184)
Resource sharing for efficiency in traffic systems (1981) (183)
Tail probabilities with statistical multiplexing and effective bandwidths in multi-class queues (1993) (183)
Staffing a Call Center with Uncertain Arrival Rate and Absenteeism (2006) (178)
M t /G/∞ queues with sinusoidal arrival rates (1993) (178)
Engineering Solution of a Basic Call-Center Model (2005) (176)
Efficiency-Driven Heavy-Traffic Approximations for Many-Server Queues with Abandonments (2004) (160)
The Impact of Delay Announcements in Many-Server Queues with Abandonment (2009) (157)
Open and closed models for networks of queues (1984) (154)
Asymptotics for M/G/1 low-priority waiting-time tail probabilities (1997) (149)
Exponential Approximations for Tail Probabilities in Queues, I: Waiting Times (1995) (146)
Dependence in packet queues (1989) (146)
Multidimensional Transform Inversion with Applications to the Transient M/G/1 Queue (1994) (144)
Waiting-time tail probabilities in queues with long-tail service-time distributions (1994) (143)
Dynamic staffing in a telephone call center aiming to immediately answer all calls (1999) (141)
Resource Sharing for Book-Ahead and Instantaneous-Request Calls Using a CLT Approximation (1999) (136)
Queue-and-Idleness-Ratio Controls in Many-Server Service Systems (2009) (136)
Heavy Traffic Limit Theorems for Queues: A Survey (1974) (136)
The Asymptotic Validity of Sequential Stopping Rules for Stochastic Simulations (1992) (132)
A review ofL=λW and extensions (1991) (131)
Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing (2010) (127)
Uniform conditional stochastic order (1980) (125)
A Diffusion Approximation for the G/GI/n/m Queue (2004) (124)
Transient behavior of the M/M/1 queue via Laplace transforms (1988) (123)
Proofs of the martingale FCLT (2007) (123)
Weak convergence theorems for priority queues: preemptive-resume discipline (1971) (123)
On the heavy-traffic limit theorem for GI/G/∞ queues (1982) (120)
On Arrivals That See Time Averages (1990) (119)
On the Laguerre Method for Numerically Inverting Laplace Transforms (1996) (119)
Transient behavior of the M/M/l queue: Starting at the origin (1987) (119)
An Analysis of the Modified Offered-Load Approximation for the Nonstationary Erlang Loss Model (1994) (116)
Asymptotics for steady-state tail probabilities in structured markov queueing models (1994) (114)
Effective bandwidths with priorities (1998) (110)
Stabilizing Customer Abandonment in Many-Server Queues with Time-Varying Arrivals (2012) (107)
The transient BMAP/G/l queue (1994) (107)
Transient behavior of regulated Brownian motion, I: Starting at the origin (1987) (106)
Useful martingales for stochastic storage processes with Lévy input (1992) (106)
Scheduling Flexible Servers with Convex Delay Costs in Many-Server Service Systems (2009) (105)
Measurements and approximations to describe the offered traffic and predict the average workload in a single-server queue (1989) (105)
A Storage Model with a Two-State Random Environment (1992) (105)
The pointwise stationary approximation for M 1 / M 1 / s (1991) (103)
An algorithm to compute blocking probabilities in multi-rate multi-class multi-resource loss models (1994) (102)
Portfolio choice and the Bayesian Kelly criterion (1996) (101)
Estimating the asymptotic variance with batch means (1991) (100)
PIECEWISE-LINEAR DIFFUSION PROCESSES (1995) (98)
Two-parameter heavy-traffic limits for infinite-server queues (2008) (98)
Predicting Queueing Delays (1999) (98)
Heavy-traffic approximations for service systems with blocking (1984) (97)
Uniform acceleration expansions for Markov chains with time-varying rates (1998) (96)
Weak Convergence of Probability Measures on the Function Space $C\lbrack 0, \infty)$ (1970) (95)
Approximations for departure processes and queues in series (1984) (95)
Representation and Approximation of Noncooperative Sequential Games (1980) (94)
Large deviations behavior of counting processes and their inverses (1994) (93)
On approximations for queues, III: Mixtures of exponential distributions (1984) (90)
The efficiency of one long run versus independent replication in steady-state simulation (1991) (90)
Indirect Estimation Via L = λW (1989) (87)
The asymptotic behavior o queues with time-varying arrival rates (1984) (86)
Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity (2011) (86)
Estimating the parameters of a nonhomogeneous Poisson process with linear rate (1996) (86)
A new view of the heavy-traffic limit theorem for infinite-server queues (1991) (85)
Towards better multi-class parametric-decomposition approximations for open queueing networks (1994) (85)
The Gt/GI/st+GI many-server fluid queue (2012) (84)
On approximations for queues, I: Extremal distributions (1984) (83)
Real-Time Delay Estimation Based on Delay History (2009) (82)
Sensitivity to the Service-Time Distribution in the Nonstationary Erlang Loss Model (1995) (81)
The Impact of Increased Employee Retention on Performance in a Customer Contact Center (2006) (80)
What you should know about queueing models to set staffing requirements in service systems (2007) (80)
Partitioning Customers Into Service Groups (1999) (77)
The Equivalence of Functional Central Limit Theorems for Counting Processes and Associated Partial Sums (1971) (77)
The Best Order for Queues in Series (1985) (76)
Multivariate monotone likelihood ratio and uniform conditional stochastic order (1982) (75)
Extending the effective bandwidth concept to networks with priority classes (1998) (75)
Heavy-Traffic Limits for the G/H2*/n/mQueue (2005) (74)
Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (2009) (73)
Stability and structural properties of stochastic storage networks (1996) (72)
Embedded renewal processes in the GI/G/s queue (1972) (72)
The impact of a heavy-tailed service-time distribution upon the M/GI/s waiting-time distribution (2000) (72)
Diffusion approximations for queues with server vacations (1990) (71)
Asymptotic Formulas for Markov Processes with Applications to Simulation (1992) (70)
A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment (2011) (70)
Ordinary CLT and WLLN Versions of L = λW (1988) (69)
Uniform conditional variability ordering of probability distributions (1985) (69)
Many-server heavy-traffic limit for queues with time-varying parameters (2014) (68)
Computing Laplace Transforms for Numerical Inversion Via Continued Fractions (1999) (68)
Transient Behavior of the M/G/1 Workload Process (1994) (67)
Variability functions for parametric-decomposition approximations of queueing networks (1995) (67)
An inversion algorithm to compute blocking probabilities in loss networks with state-dependent rates (1995) (67)
A Stochastic Model to Capture Space and time Dynamics in Wireless Communication Systems (1994) (67)
An Interpolation Approximation for the Mean Workload in a GI/G/1 Queue (1989) (67)
Solving probability transform functional equations for numerical inversion (1992) (65)
The continuity of queues (1974) (64)
Exponential Approximations for Tail Probabilities in Queues II: Sojourn Time and Workload (1996) (64)
Simulation run lengths to estimate blocking probabilities (1996) (63)
Queues with Server Vacations and Levy Processes with Secondary Jump Input (1991) (63)
Long-Tail Buffer-Content Distributions in Broadband Networks (1997) (62)
A data-driven model of an emergency department (2017) (62)
Computing Distributions and Moments in Polling Models by Numerical Transform Inversion (1996) (62)
Refining diffusion approximations for queues (1982) (61)
Untold Horrors of the Waiting Room: What the Equilibrium Distribution Will Never Tell About the Queue-Length Process (1983) (61)
Stochastic Comparisons for Non-Markov Processes (1986) (60)
How Multiserver Queues Scale with Growing Congestion-Dependent Demand (2003) (59)
Heavy-traffic limits for waiting times in many-server queues with abandonment (2008) (59)
Optimal battery purchasing and charging strategy at electric vehicle battery swap stations (2019) (59)
On the effectiveness of effective bandwidths for admission control in ATM networks (1994) (58)
Choosing arrival process models for service systems: Tests of a nonhomogeneous Poisson process (2014) (58)
Functional large deviation principles for first-passage-time processes (1997) (58)
Transient behavior of regulated Brownian motion, II: Non-zero initial conditions (1987) (57)
Large-time asymptotics for the Gt/Mt/st+GIt many-server fluid queue with abandonment (2011) (56)
Heavy-Traffic Limits for the G / H ∗ 2 / n / m Queue Ward Whitt (2005) (56)
Peak congestion in multi-server service systems with slowly varying arrival rates (1997) (56)
Diffusion approximations for open queueing networks with service interruptions (1993) (55)
Numerical Inversion of Multidimensional Laplace Transforms by the Laguerre Method (1998) (55)
Heavy-traffic limits for many-server queues with service interruptions (2009) (54)
The Stationary Distribution of a Stochastic Clearing Process (1981) (54)
The heavy-traffic bottleneck phenomenon in open queueing networks (1990) (54)
The amount of overtaking in a network of queues (1984) (54)
The renewal-process stationary-excess operator (1985) (53)
A many-server fluid limit for the Gt/G//st+G/ queueing model experiencing periods of overloading (2012) (52)
Calculation of the GI/G/1 waiting-time distribution and its cumulants from Pollaczek's formulas (1993) (52)
Fluid and diffusion limits for queues in slowly changing environments (1997) (52)
On approximations for queues, II: Shape constraints (1984) (52)
Responding to Unexpected Overloads in Large-Scale Service Systems (2009) (52)
Large Fluctuations in a Deterministic Multiclass Network of Queues (1993) (52)
An operational calculus for probability distributions via Laplace transforms (1996) (52)
A Queueing Network Analyzer for Manufacturing (1989) (51)
The effect of variability in the GI/G/s queue (1980) (51)
Fluid Models for Overloaded Multiclass Many-Server Queueing Systems with First-Come, First-Served Routing (2008) (50)
A central-limit-theorem version ofL=λw (1986) (50)
WEAK CONVERGENCE THEOREMS FOR QUEUES IN HEAVY TRAFFIC. (1968) (49)
Sufficient conditions for functional-limit-theorem versions ofL = λW (1987) (49)
The Influence of Service-Time Variability in a Closed Network of Queues (1986) (49)
Queues with service times and interarrival times depending linearly and randomly upon waiting times (1990) (49)
On arrivals that see time averages: a martingale approach (1990) (48)
Limit theorems for cumulative processes (1993) (48)
Departures from a Queue with Many Busy Servers (1984) (47)
Heavy-traffic asymptotic expansions for the asymptotic decay rates in the BMAP/G/1 queue (1994) (47)
Real-Time Delay Estimation Based on Delay History in Many-Server Service Systems with (2011) (45)
The Brownian approximation for rate-control throttles and the G/G/1/C queue (1992) (45)
A Note on the Influence of the Sample on the Posterior Distribution (1979) (44)
Queues with superposition arrival processes in heavy traffic (1985) (44)
STAFFING A SERVICE SYSTEM WITH NON-POISSON NON-STATIONARY ARRIVALS (2016) (44)
The Impact of Dependent Service Times on Large-Scale Service Systems (2012) (43)
Investigating dependence in packet queues with the index of dispersion for work (1991) (43)
Calculating transient characteristics of the erlang loss model by numerical transform inversion (1998) (42)
Control and recovery from rare congestion events in a large multi-server system (1997) (42)
Calculating time-dependent performance measures for the M/M/1 queue (1989) (42)
Comparison conjectures about the M/G/ s queue (1983) (42)
Minimizing Delays in the GI/G/1 Queue (1984) (41)
Statistical Analysis with Little's Law (2013) (41)
Two-parameter heavy-traffic limits for infinite-server queues with dependent service times (2013) (41)
Linear stochastic fluid networks (1999) (41)
Weak convergence of first passage time processes (1971) (41)
Multiple channel queues in heavy traffic. III: random server selection (1970) (41)
A Fluid Approximation for Service Systems Responding to Unexpected Overloads (2011) (41)
Efficiently providing multiple grades of service with protection against overloads in shared resources (1995) (40)
Stochastic Abelian and Tauberian theorems (1972) (40)
On averages seen by arrivals in discrete time (1989) (39)
A Light-Traffic Approximation for Single-Class Departure Processes from Multi-Class Queues (1988) (39)
Stabilizing performance in a service system with time-varying arrivals and customer feedback (2017) (38)
Service-Level Differentiation in Many-Server Service Systems : A Solution Based on Fixed-Queue-Ratio Routing (2007) (38)
A probabilistic generalization of Taylor's theorem (1993) (37)
Asymptotic Analysis of Tail Probabilities Based on the Computation of Moments (1995) (37)
Service Interruptions in Large-Scale Service Systems (2009) (37)
The correlation functions of rbm and m/m/1 (1988) (36)
Calculating normalization constants of closed queueing networks by numerically inverting their generating functions (1995) (36)
INFINITE-SERVER QUEUES WITH BATCH ARRIVALS AND DEPENDENT SERVICE TIMES (2012) (36)
Time-Varying Queues (2018) (36)
Forecasting arrivals and occupancy levels in an emergency department (2019) (35)
Using Robust Queueing to Expose the Impact of Dependence in Single-Server Queues (2017) (35)
Approximations of Dynamic Programs, II (1979) (35)
Computing transient and steady-state distributions in polling models by numerical transform inversion (1995) (35)
Extensions of the Queueing Relations L = λW and H = λG (1989) (35)
Algorithms for Time-Varying Networks of Many-Server Fluid Queues (2014) (34)
Arranging Queues in Series: A Simulation Experiment (1990) (34)
Stationary-Process Approximations for the Nonstationary Erlang Loss Model (1996) (34)
Poisson and non-Poisson properties in appointment-generated arrival processes: The case of an endocrinology clinic (2015) (34)
Comparing batch delays and customer delays (1983) (33)
Predicting Response Times in Processor-Sharing Queues (2000) (32)
Value-Based Routing and Preference-Based Routing in Customer Contact Centers (2009) (32)
The asymptotic variance of departures in critically loaded queues (2010) (32)
A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic (2018) (32)
A Nonstationary Offered-Load Model for Packet Networks (2001) (32)
Central-limit-theorem version of L = λW (1987) (31)
The time‐dependent Erlang loss model with retrials (1997) (30)
Explicit M/G/1 waiting-time distributions for a class of long-tail service-time distributions (1999) (30)
A multi-class fluid model for a contact center with skill-based routing (2006) (29)
Approximate blocking probabilities in loss models with independence and distribution assumptions relaxed (2014) (29)
MULTI-DIMENSIONAL TRANSFORM INVERSION WITH APPLICATIONS TO THE TRANSIENT M / G / 1 QUEUE (1994) (28)
Preservation of rates of convergence under mappings (1974) (28)
An ODE for an Overloaded X Model Involving a Stochastic Averaging Principle (2010) (28)
Decompositions of theM/M/1 transition function (1991) (27)
Decomposition approximations for time-dependent Markovian queueing networks (1999) (27)
STOCHASTIC MODELS FOR THE DESIGN AND MANAGEMENT OF CUSTOMER CONTACT CENTERS : SOME RESEARCH DIRECTIONS (2002) (27)
Fluid Models for Overloaded Multi-Class Many-Server Queueing Systems with FCFS Routing (2007) (26)
A Source traffic model and its transient analysis for network control (1998) (26)
Large deviations of inverse processes with nonlinear scalings (1998) (25)
Necessary conditions in limit theorems for cumulative processes (2002) (25)
Stabilizing performance in a single-server queue with time-varying arrival rate (2015) (25)
Numerical Solution of Piecewise-Stationary Mt/Gt/1 Queues (1997) (25)
Maximum Values in Queueing Processes (1995) (25)
INFINITE-SERIES REPRESENTATIONS OF LAPLACE TRANSFORMS OF PROBABILITY DENSITY FUNCTIONS FOR NUMERICAL INVERSION (1999) (24)
Fitting birth-and-death queueing models to data (2012) (24)
Estimating Customer and Time Averages (1993) (24)
Probabilistic Scaling for the Numerical Inversion of Nonprobability Transforms (1997) (24)
An overview of Brownian and non-Brownian FCLTs for the single-server queue (2000) (24)
A heavy-traffic expansion for asymptotic decay rates of tail probabilities in multichannel queues (1994) (24)
The impact of a job buffer in a token-bank rate-control throttle (1992) (23)
The Power of Alternative Kolmogorov-Smirnov Tests Based on Transformations of the Data (2015) (23)
Simple spectral representations for the M/M/1 queue (1988) (23)
A Fluid Limit for an Overloaded X Model via a Stochastic Averaging Principle (2010) (23)
Two fluid approximations for multi-server queues with abandonments (2005) (23)
Efficient simulation of non-Poisson non-stationary point processes to study queueing approximations (2016) (22)
Heavy-traffic extreme-value limits for queues (1995) (22)
Fiat Money in an Economy with One Nondurable Good and No Credit (A Noncooperative Sequential Game) (1973) (22)
The marshall and stoyan bounds for IMRL/G/1 queues are tight (1982) (22)
An LIL Version of L = λW (1988) (22)
Simulation results for JSQ Server Farms with Processor Sharing Servers (2007) (21)
Limits and approximations for the M/G/1 LIFO waiting-time distribution (1997) (21)
LIMITS FOR CUMULATIVE INPUT PROCESSES TO QUEUES (2000) (21)
Functional Large Deviation Principles for Waiting and Departure Processes (1998) (21)
Estimating Average Production Intervals Using Inventory Measurements: Little's Law for Partially Observable Processes (1988) (21)
STAFFING TO STABILIZE BLOCKING IN LOSS MODELS WITH TIME-VARYING ARRIVAL RATES (2015) (21)
Calculating the M/G/1 busy-period density and LIFO waiting-time distribution by direct numerical transform inversion (1995) (21)
Limits and Approximations for the Busy-Period Distribution in Single-Server Queues (1995) (20)
Stochastic Monotonicity and Queueing Applications of Birth-Death Processes (Lecture Notes in Statistics, No. 4). (1983) (20)
Time-Varying Robust Queueing (2019) (20)
ESTIMATING WAITING TIMES WITH THE TIME-VARYING LITTLE'S LAW (2013) (20)
Modeling service-time distributions with non-exponential tails : Beta mixtures of exponentials (1999) (19)
Existence of Limiting Distributions in the GI/G/s Queue (1982) (19)
The Reflection Map with Discontinuities (2001) (19)
Heavy-traffic limits for queues with periodic arrival processes (2014) (19)
OM Forum - Offered Load Analysis for Staffing (2013) (19)
Heavy-Traffic Limits for Loss Proportions in Single-Server Queues (2004) (18)
Nearly periodic behavior in the overloaded $G/D/s+GI$ queue (2011) (18)
FLUID MODELS FOR MULTI-SERVER QUEUES WITH ABANDONMENTS (2004) (18)
Variance Reduction in Simulations of Loss Models (1999) (17)
Stochastic grey-box modeling of queueing systems: fitting birth-and-death processes to data (2015) (17)
Sensitivity of Performance in the Erlang-A Queueing Model to Changes in the Model Parameters (2006) (16)
Heavy-traffic limits for nearly deterministic queues: stationary distributions (2011) (16)
Heavy-traffic limit for the initial content process (2017) (16)
Simulation Run Length Planning (1989) (16)
Complements to heavy traffic limit theorems for the GI/G/1 queue (1972) (16)
Power Algorithms for Inverting Laplace Transforms (2007) (15)
Network Design and Control Using On/Off and Multilevel Source Traffic Models with Heavy‐Tailed Distributions (2002) (15)
Algorithms for the upper bound mean waiting time in the GI/GI/1 queue (2020) (15)
Resource-Sharing Models with State-Dependent Arrivals of Batches (1995) (15)
Weak Convergence of Probability Measures on the Function Space C[ 0, ∞) (2016) (14)
Heavy-Traffic Limit of theGI/GI/1 Stationary Departure Process and Its Variance Function (2018) (14)
Heavy-traffic limits for nearly deterministic queues (2010) (14)
Workload bounds in fluid models with priorities (2000) (14)
Spectral Theory for Skip-Free Markov Chains (1989) (14)
A Time-Dependent Queueing-Network Model to Describe the Life-Cycle Dynamics of Private-Line Telecommunication Services (2002) (14)
The steady-state distribution of the Mt/m/∞ queue with a sinusoidal arrival rate function (2014) (14)
Limits for queues as the waiting room grows (1989) (14)
STABILIZING PERFORMANCE IN NETWORKS OF QUEUES WITH TIME-VARYING ARRIVAL RATES (2014) (14)
REal-time delay estimation in call centers (2008) (13)
H = λG and the Palm transformation (1992) (13)
Periodic load balancing (1998) (12)
Numerical Transform Inversion to Analyze Teletraffic Models (1994) (12)
Heavy-traffic limits for a single-server queue leading up to a critical point (2016) (12)
Using different response-time requirements to smooth time-varying demand for service (1999) (12)
Approximations for heavily loaded G/GI/n + GI queues (2016) (12)
An extremal property of the fifo discipline via an ordinal version of (1989) (12)
Offered Load Analysis for Staffing (2012) (12)
On Stochastic Bounds for the Delay Distribution in the GI/G/s Queue (1981) (12)
Continuity of a queueing integral representation in the ${M}_{\mathbf{1}}$ topology (2010) (12)
Extremal GI/GI/1 queues given two moments: exploiting Tchebycheff systems (2020) (11)
A Fluid Limit for an Overloaded X Model Via an Averaging Principle (2010) (11)
The pros and cons of a job buffer in a token-bank rate-control throttle (1994) (11)
Using a birth‐and‐death process to estimate the steady‐state distribution of a periodic queue (2015) (11)
Computing transient distributions in general single-server queues (1993) (10)
Many‐server loss models with non‐poisson time‐varying arrivals (2017) (10)
Queue tests for renewal processes (1983) (10)
The last departure time from an Mt/G/∞ queue with a terminating arrival process (2008) (10)
The advantage of indices of dispersion in queueing approximations (2019) (10)
Using Distributed-Event Parallel Simulation to Study Departures from Many Queues in Series (1993) (10)
An inversion algorithm for loss networks with state-dependent rates (1995) (9)
Unstable Asymptomatics for Nonstationary Queues (1994) (9)
THE M/G/1 PROCESSOR-SHARING QUEUE WITH LONG and SHORT JOBS (1998) (9)
Counterexamples for comparisons of queues with finite waiting rooms (1992) (9)
Diffusion approximation for an overloaded X model via a stochastic averaging principle (2010) (8)
Using simulation to study service-rate controls to stabilize performance in a single-server queue with time-varying arrival rate (2015) (8)
Correction note onL=λW (1992) (8)
Creating Work Breaks from Available Idleness (2018) (8)
Comparing Probability Measures on a Set with an Intransitive Preference Relation (1979) (8)
Achieving Rapid Recovery in an Overload Control for Large-Scale Service Systems (2013) (8)
A Rare-Event Simulation Algorithm for Periodic Single-Server Queues (2018) (8)
Chattering and congestion collapse in an overload switching control (2016) (8)
Heavy-traffic limits for stationary network flows (2020) (8)
ANALYSIS FOR THE DESIGN OF SIMULATION EXPERIMENTS (2005) (8)
Extending the FCLT version of L=λW (2012) (7)
A robust queueing network analyzer based on indices of dispersion (2020) (7)
Periodic Little's Law (2019) (7)
A Fluid Approximation for the G t / GI / s t + GI Queue (2010) (7)
Two-Moment Approximations for Maxima (2007) (7)
A multiclass input-regulation throttle (1990) (7)
Heavy-traffic fluid limits for periodic infinite-server queues (2016) (7)
Insensitivity for PS server farms with JSQ routing (2007) (7)
INFINITE-SERVER QUEUES WITH BATCH ARRIVALS AND DEPENDENT SERVICE TIMES—CORRIGENDUM (2012) (7)
Integer Sequences from Queueing Theory (2010) (7)
Q/sup 2/: a new performance analysis tool exploiting numerical transform inversion (1995) (6)
Extremal models for the GI∕GI∕K waiting-time tail-probability decay rate (2020) (6)
A Performance Algorithm for Periodic Queues (2016) (6)
Marked point processes in discrete time (2019) (6)
Minimizing the Maximum Expected Waiting Time in a Periodic Single-Server Queue with a Service-Rate Control (2019) (6)
A Poisson limit for the departure process from a queue with many busy servers (2016) (6)
Gaussian Approximations for an Overloaded X Model Via an Averaging Principle (2010) (6)
APPENDIX to Stabilizing Performance in Many-Server Queues with Time-Varying Arrivals and Customer Feedback (2013) (6)
The highway PALM: a stochastic model to capture space and time dynamics in wireless communication systems (1994) (6)
Delay-Based Service Differentiation with Many Servers and Time-Varying Arrival Rates (2018) (6)
The Maximum Throughput on a Golf Course (2015) (6)
On the quality of poisson approximations (1973) (6)
asymptotics for open-loop window flow control (1994) (5)
Brownian Motion and the Generalized Catalan Numbers (2011) (5)
Please , provide the mansucript number ! ) Loss Models with Dependent Service Times (2012) (5)
An algorithm for product-form loss networks based on numerical inversion of generating functions (1994) (5)
A central-limit-theorem version of the periodic Little’s law (2018) (5)
Stochastic limit laws for schedule makespans (1996) (5)
Chapter 13 Analysis for Design (2006) (5)
On the many-server fluid limit for a service system with routing based on delayed information (2021) (5)
STAFFING TO STABILIZE BLOCKING IN LOSS MODELS WITH NON-MARKOVIAN ARRIVALS (2016) (4)
On Approximations for the GI / GI / 1 Queue and Generalized Jackson Open Queueing Networks Using Indices of Dispersion (2018) (4)
A stochastic-difference-equation model for hedge-fund returns (2010) (4)
The Heavily Loaded Many-Server Queue with Abandonment and Deterministic Service Times (2010) (4)
Approximating the admissible set in stochastic dominance (1980) (4)
Stationary Birth-and-Death Processes Fit to Queues with Periodic Arrival Rate Functions (2015) (4)
Heavy-traffic extreme value limits for Erlang delay models (2009) (4)
Continuous-time Markov chain models to estimate the premium for extended hedge fund lockups (2009) (4)
CONTINUOUS-TIME MARKOV CHAINS (2006) (3)
On reinforcement-depletion compartmental urn models (1989) (3)
A STOCHASTIC-DIFFERENCE-EQUATION MODEL FOR HEDGE-FUND RELATIVE RETURNS (2009) (3)
Limits for the superposition of m-dimensional point processes (1972) (3)
Analyzing the pace of play in golf (2015) (3)
Recovery from congestion in a large multi-server system (1997) (3)
Online Supplement to Delay-Based Service Differentiation in a Many-Server Queue with Time-Varying Arrival Rates (2017) (3)
EMPOWERING CONTACT-CENTER AGENTS VIA PREFERENCE-BASED ROUTING (2005) (3)
Letter to the Editor - A Guide to the Application of Limit Theorems for Sequences of Stochastic Processes (1970) (3)
Many-Server Limits for Periodic Infinite-Server Queues (2015) (3)
A comparison of the sliding window and the leaky bucket (1995) (3)
Diffusion Approximation for an Overloaded X Model Via an Averaging Principle (2010) (3)
SET-VALUED PERFORMANCE APPROXIMATIONS FOR THE $GI/GI/K$ QUEUE GIVEN PARTIAL INFORMATION (2020) (3)
Simulation run length planning for stochastic loss models (1995) (3)
Delay predictors for customer service systems with time-varying parameters (2010) (3)
A priori bounds for approximations of Markov programs (1979) (3)
On the modified-offered-load approximation for the nonstationary Erlang loss model (1994) (3)
PREFERENCE-BASED ROUTING (2005) (3)
The Inflnite-Server Queueing Model: The Center of the Many-Server Queueing Universe (i.e., More Relevant Than It Might Seem) (2012) (3)
Extremal GI/GI/1 queues given two moments: exploiting Tchebycheff systems (2020) (2)
Online Supplement to “ A Performance Algorithm for Periodic Queues ” (2016) (2)
Optimal Battery Purchasing and Charging at an Electric Vehicle Battery Swap Station (2018) (2)
A Routing Policy for the X Call-Center Model Designed to Respond to Unexpected Overloads (2008) (2)
STABILITY AND STRUCTURAL PROPERTIES OF (1996) (2)
Exploiting regenerative structure to estimate finite time averages via simulation (2007) (2)
GI Many-Server Fluid Queue : Longer Online Version with Appendix (2012) (2)
Traffic management in packet communication networks with service priorities and effective bandwidths (1998) (2)
Stochastic Ordering: Theory and Overview (2014) (2)
Stochastic grey-box modeling of queueing systems: fitting birth-and-death processes to data (2014) (2)
A broad view of queueing theory through one issue (2018) (2)
Supplement to \Power Algorithms for Inverting Laplace Transforms" (2006) (2)
A Fluid Model for a Large-Scale Service System Experiencing Periods of Overloading (2010) (2)
Using Simulation to Improve the Pace of Play (2017) (2)
A fluid model for many-server queues with time-varying arrivals and phase-type service distribution (2012) (2)
WEAK CONVERGENCE OF PROBABILITY MEASURES ON THE FUNCTION SPACE C(THE INTERVAL EQUAL TO OR > 0, BUT < INFINITY). (1969) (2)
Many-Server Fluid Queue (2010) (2)
Approximations for periodic load balancing (1998) (1)
Supplement on Robust Queueing Approximations for the GI / GI / 1 Queue and Series of These Queues (2018) (1)
Ordinary Clt and Wlln Versions of L = (2005) (1)
A Switching Fluid Limit of a Stochastic Network Under a State-Space-Collapse Inducing Control with Chattering (2014) (1)
Simulation In Research And Research In Simulation: A Telecommunications Perspective (1997) (1)
A CENTRAL-LIMIT-TH EOREM VERSION OF L = ), W (1986) (1)
manuscript ( Please , provide the mansucript number ! ) Models to Study the Pace of Play in Golf (2013) (1)
Diffusion approximation for an overloaded X model via a stochastic averaging principle (2013) (1)
A fluid approximation for large-scale service systems (2010) (1)
APPENDIX to Approximations for Heavily-Loaded G / GI / n + GI Queues by (2015) (1)
Using simulation to study statistical tests for arrival process and service time models for service systems (2013) (1)
Queues with path-dependent arrival processes (2021) (1)
VERIFYING CELL LOSS REQUIREMENTS IN HIGH-SPEED COMMUNICATION NETWORKS (1998) (1)
LAPLACE TRANSFORMS OF PROBABILITY DENSITY FUNCTIONSWITH SERIES (1998) (1)
Continuous-time Markov chain models to estimate the premium for extended hedge fund lockups (2013) (1)
Syllabus for IEOR 8100S21: PhD Seminar on Queueing Theory (2016) (0)
STAFFING TO STABILIZE BLOCKING IN LOSS MODELS WITH NON-POISSON TIME-VARYING ARRIVALS (2016) (0)
ExplicitM/G/1waiting-timedistributionsforaclassoflong-tail service-timedistributions (1999) (0)
PREFERENCE-BASED ROUTING IN CUSTOMER CONTACT CENTERS (2005) (0)
New decomposition approximations for queueing networks (2022) (0)
3 The Relevant Time Scale for Staffing : Short and Long Service Times (2016) (0)
THEOREMS FOR THE GI/G/1 QUEUE (1972) (0)
A central-limit-theorem version of the periodic Little’s law (2018) (0)
Heavy traffic limits for queues with non-stationary path-dependent arrival processes (2022) (0)
Appendix to Creating Work Breaks From Available Idleness (2016) (0)
A Fluid Model for the Many-Server G t / GI / s t + GI Queue (2010) (0)
The Gt/GI/st+GI many-server fluid queue (2012) (0)
Research and Management Insights The Maximum Throughput on a Golf Course (2015) (0)
Offered Load Analysis for Staffing : e-Companion (2013) (0)
PR / 0000000 DIFFUSION APPROXIMATION FOR AN OVERLOADED X MODEL VIA AN AVERAGING PRINCIPLE By (2011) (0)
On the FCLT Version of L = λW (2012) (0)
A broad view of queueing theory through one issue (2018) (0)
Applying optimization theory to study extremal GI/GI/1 transient mean waiting times (2022) (0)
Functional Large Deviation Principlesfor Waiting and Departure ProcessesbyAnatolii (1998) (0)
Electronic Companion — “ Two-Moment Approximations for Maxima ” by (0)
Stabilizing performance in a single-server queue with time-varying arrival rate (2015) (0)
Time-Varying Robust Queueing ( TVRQ ) : Basic Formulation (2016) (0)
Marked point processes in discrete time (2019) (0)
A Review of Basic FCLT ’ s (2016) (0)
AN ALGORITHM FOR CLOSED QUEUEING NETWORKS BASED ON NUMERICAL TRANSFORM INVERSION (1993) (0)
MS-00340-2008 . R 2 Service Interruptions In Large-Scale Service Systems (2009) (0)
Time-Varying Queues Ward Whitt (2018) (0)
AD-A 248 507 LIMIT THEOREMS FOR CUMULATIVE PROCESSES (0)
AN LIL VERSION OFL (1988) (0)
VERIFYING CELL LOSS REQUIREMENTSIN HIGH-SPEED COMMUNICATION (1998) (0)
Appendix to Approximations for Heavily-loaded G/gi/n + Gi Queues B More Good Examples B.1 More Examples of Markov M/m/n + M Models (2016) (0)
A new heavy-traffic limit theorem for many-server queues (1980) (0)
Electronic Companion — “ Responding to Unexpected Overloads in Large-Scale Service Systems ” by (0)
A Stochastic Model for Hedge Fund Relative Returns (2008) (0)
Portfolio Coice and the Bayesian Criterion (1995) (0)
A Note on the Influence of the . Somple on the Posterior Distribution (2012) (0)
Subadditivity of Teletraflic Special Functions (E. Arthurs and B. W. Stuck) (1981) (0)
-1 - Traffic Models for Wireless Communication Networks (1994) (0)
Queueing Models for Large-Scale Service Systems (2012) (0)
Linear Stochastic Fluid Networks by Offer Kella (1998) (0)
Recent Papers on Bounds for Queues (2020) (0)
Overload Control for a System in Time-Varying Environment (2013) (0)
Heavy-traffic fluid limits for periodic infinite-server queues (2016) (0)
Winning the Hand of the Princess Saralinda (1999) (0)
2 The Stationary Flows in an Open Queueing Network (2019) (0)
Two-parameter heavy-traffic limits for infinite-server queues with dependent service times (2012) (0)
Usingdierentresponse-timerequirementstosmoothtime-varying demandforservice (1999) (0)
Time-Varying Queues Ward (2017) (0)
Traffic management in packet communication networks with service priorities and the effective (1998) (0)
Heavy-traffic limits for stationary network flows (2020) (0)
The Asymptotic Efficiency of Simulation Estimators Author ( s ) : (2007) (0)

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