William Michael Lynn
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American academic
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William Michael Lynnbusiness Degrees
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Business Psychology
William Michael Lynn's Degrees
- PhD Organizational Behavior Michigan State University
- Masters Hospitality Business Michigan State University
- Bachelors Hotel, Restaurant, and Institutional Management Michigan State University
Why Is William Michael Lynn Influential?
(Suggest an Edit or Addition)According to Wikipedia, William Michael "Mike" Lynn is the Burton M. Sack Professor in Food & Beverage Management in Cornell University's School of Hotel Administration. He has a Ph.D. in Social Psychology from Ohio State University. Much of his research deals with the study of tipping at restaurants. Lynn is currently on the editorial board of the Journal of the Academy of Marketing Science. He is the editor-in-chief of the Cornell Hospitality Quarterly.
William Michael Lynn's Published Works
Number of citations in a given year to any of this author's works
Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author
Published Works
- Scarcity effects on value: A quantitative review of the commodity theory literature (1991) (564)
- The desire for unique consumer products: A new individual differences scale (1997) (344)
- Consumer Tipping: A Cross-Country Study (1993) (290)
- The norm of restaurant tipping (2003) (226)
- Individual Differences in the Pursuit of Self‐Uniqueness Through Consumption (1997) (225)
- Gratitude and gratuity: a meta-analysis of research on the service-tipping relationship ☆ (2000) (211)
- Scarcity effects on desirability: mediated by assumed expensiveness? (1989) (210)
- Restaurant tipping: an examination of three ‘rational’ explanations (1990) (187)
- Scarcity's Enhancement of Desirability: The Role of Naive Economic Theories (1992) (157)
- The Psychology of Unavailability: Explaining Scarcity and Cost Effects on Value (1992) (136)
- Effect of Server Posture on Restaurant Tipping (1993) (133)
- Tipping: an Incentive/Reward for Service? (1996) (129)
- Identifying innovative national markets for technical consumer goods (1996) (125)
- The Psychology of Restaurant Tipping (1984) (124)
- Sweetening the Till: The Use of Candy to Increase Restaurant Tipping (2002) (118)
- Tipping in Restaurants and Around the Globe: An Interdisciplinary Review (2004) (109)
- Restaurant tipping and service quality A tenuous relationship (2001) (100)
- Reach Out and Touch Your Customers (1998) (97)
- More Evidence Challenging the Robustness and Usefulness of the Attraction Effect (2014) (95)
- Predictors of Male and Female Servers' Average Tip Earnings (2000) (92)
- The Effects of Alcohol Consumption on Restaurant Tipping (1988) (86)
- Determinants and Consequences of Female Attractiveness and Sexiness: Realistic Tests with Restaurant Waitresses (2009) (83)
- Tip Levels and Service: An Update, Extension, and Reconciliation (2003) (77)
- Buyer Monitoring: A Means to Insure Personalized Service (2009) (76)
- Responses to Lonely Hearts Advertisements (1984) (74)
- Ethnic Differences in Tipping: Evidence, Explanations, and Implications (2003) (71)
- A framework for evaluating the customer wait experience (2010) (70)
- Egoistic and Nonegoistic Motives in Social Dilemmas (1986) (67)
- Consumer Racial Discrimination in Tipping: A Replication and Extension (2008) (66)
- Seven Ways to Increase Servers' Tips (1996) (64)
- Service Gratuities and Tipping: A Motivational Framework (2015) (64)
- Individual differences in self-attributed motives for tipping: Antecedents, consequences, and implications (2009) (64)
- Do consumers prefer round prices? Evidence from pay-what-you-want decisions and self-pumped gasoline purchases (2013) (61)
- Personal Advertisements: Sources of Data about Relationships (1985) (58)
- Turnover’s Relationships with Sales, Tips and Service across Restaurants in a Chain (2002) (55)
- Tipping and Service Quality: A Within-Subjects Analysis (2010) (55)
- Tipping and Its Alternatives: Business Considerations and Directions for Research (2008) (55)
- National Differences in Subjective Well-Being: The Interactive Effects of Extraversion and Neuroticism (2006) (54)
- Voluntary tipping and the selective attraction and retention of service workers in the USA: an application of the ASA model (2011) (53)
- National Values and Tipping Customs: A Replication and Extension (2004) (49)
- Why tip? An empirical test of motivations for tipping car guards (2010) (48)
- The Effect of Scarcity on Anticipated Price Appreciation (1996) (47)
- Tipping customs and status seeking: a cross-country study (1997) (44)
- The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness, and quality (2013) (41)
- Ethnic Differences in Tipping (2004) (41)
- Black‐White Differences in Tipping of Various Service Providers1 (2004) (39)
- Conceptual Meaning and Spuriousness in Ratio Correlations: The Case of Restaurant Tipping (1992) (38)
- Who uses tips as a reward for service and when? An examination of potential moderators of the service–tipping relationship (2012) (38)
- Race Differences in Sexual Behavior: A Critique of Rushton and Bogaert’s Evolutionary Hypothesis (1989) (38)
- It's simpler than it seems: an alternative explanation for the magnitude effect in tipping. (2003) (35)
- Explanations of service gratuities and tipping: Evidence from individual differences in tipping motivations and tendencies (2015) (32)
- Restaurant tips and service quality: a weak relationship or just weak measurement (2003) (31)
- National Personality and Tipping Customs (2000) (29)
- Choose Your Own Price: an Exploratory Study Requiring an Expanded View of Price's Functions (1990) (28)
- National Character and Tipping Customs: The Needs for Achievement, Affiliation and Power as Predictors of the Prevalence of Tipping (2000) (28)
- Consumer Racial Profiling in U.S. Restaurants: Exploring Subtle Forms of Service Discrimination against Black Diners (2014) (28)
- Black-white earnings gap among restaurant servers: A replication, extension, and exploration of consumer racial discrimination in tipping (2014) (27)
- Geo-demographic Differences in Knowledge about the Restaurant Tipping Norm (2006) (26)
- Clothing Color and Tipping (2016) (26)
- Effects of pictures on the organization and recall of social information. (1985) (26)
- The effects of tipping policies on customer satisfaction: A test from the cruise industry (2015) (26)
- Race Differences in Tipping: Testing the Role of Norm Familiarity (2011) (25)
- Neuroticism and the prevalence of tipping: A cross-country study (1994) (25)
- Techniques for Increasing Servers' Tips (2009) (25)
- The effects of scarcity on perceived value : investigations of commodity theory / (1987) (24)
- Experiments and Quasi-experiments: Methods for Evaluating Marketing Options (2003) (24)
- Segmenting and Targeting Your Market: Strategies and Limitations (2011) (23)
- Personality Effects on Tipping Attitudes, Self-Reported Behaviors and Customs: A Multi-Level Inquiry (2008) (23)
- Should U.S. Restaurants Abandon Tipping? A Review of the Issues and Evidence (2017) (23)
- Tipping and service: the case of hotel bellmen (2001) (22)
- Security Power Tools (2007) (21)
- Racial and Ethnic Differences in Tipping (2015) (21)
- Hacking Exposed Wireless (2007) (20)
- Frequency Strategies and Double Jeopardy in Marketing: The Pitfall of Relying on Loyalty Programs (2008) (20)
- Increasing Servers' Tips (2005) (20)
- The Effect of Server Posture on the Tips of Whites and Blacks (2007) (19)
- Why are we more likely to tip some service occupations than others? Theory, evidence, and implications (2016) (19)
- Race Differences in Restaurant Tipping (2006) (19)
- Criticisms of an evolutionary hypothesis about race differences: A rebuttal to Rushton's reply (1989) (18)
- The relationship between tipping and service quality: a comment on Bodvarsson and Gibson’s article (2000) (18)
- Beyond Gratitude and Gratuity: A Meta-Analytic Review of the Predictors of Restaurant Tipping (2016) (17)
- How motivations for tipping vary with occupational differences in descriptive tipping norms (2018) (16)
- A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges (2018) (16)
- The Effects of Tipping on Consumers' Satisfaction with Restaurants (2018) (16)
- Brand Segmentation in the Hotel and Cruise Industries: Fact or Fiction? (2007) (16)
- Effects of the Big Five personality traits on tipping attitudes, motives, and behaviors (2021) (16)
- Wine List Characteristics Associated with Greater Wine Sales (2009) (16)
- Evolutionary Perspectives on Consumer Behavior: an Introduction (1999) (15)
- A Comparison of Asians’, Hispanics’, and Whites’ Restaurant Tipping (2013) (15)
- Motivations for tipping: How they differ across more and less frequently tipped services (2016) (15)
- Tipping customs: The effects of national differences in attitudes toward tipping and sensitivities to duty and social pressure (2015) (14)
- Is the Customer Always Right? The Potential for Racial Bias in Customer Evaluations of Employee Performance (2011) (14)
- The Contribution of Norm Familiarity to Race Differences in Tipping (2014) (13)
- Are published techniques for increasing service-gratuities/tips effective? P-curving and R-indexing the evidence (2018) (13)
- Techniques for Increasing Server’s Tips: How Generalizable Are They? (2009) (13)
- The Effects of Service Charges Versus Service-Included Pricing on Deal Perception (2017) (13)
- The Effects of Tip Recommendations on Customer Tipping, Satisfaction, Repatronage, and Spending (2020) (13)
- The Effects of Salesperson Compensation on Perceptions of Salesperson Honesty1 (2002) (12)
- Managing Status in the Hotel Industry (1999) (12)
- The Effects on Perceived Restaurant Expensiveness of Tipping and Its Alternatives (2007) (12)
- Black-White Differences in Tipping of Various Service Providers (2015) (12)
- Economic Motivations and Moral Controls Regulating Discrimination Against Black and Hispanic Diners (2015) (12)
- Mega Tips 2: Twenty Tested Techniques to Increase Your Tips (2011) (12)
- The Target Market Misapprehension: Lessons from Restaurant Duplication of Purchase Data (2013) (11)
- Seven Ways to Increase Your Servers’ Tips (2002) (11)
- Tipping and Its Alternatives: A Comparison of Tipping, Service Charges, and Service-Inclusive Pricing (2006) (11)
- Restaurant tips and service quality: a commentary of Bodvarsson, Luksetich and McDermott (2003) (2004) (11)
- Does tipping help to attract and retain better service workers? (2017) (10)
- Are Christian/Religious People Poor Tippers? (2013) (10)
- Tips Predict Restaurant Sales (2013) (10)
- Black–White Differences in Tipping (2012) (9)
- Have Minimum Wage Increases Hurt the Restaurant Industry? The Evidence Says No! (2015) (9)
- Predictors of occupational differences in tipping (2019) (8)
- The Tipping Behavior and Motives of US Travelers Abroad: Affected by Host Nations’ Tipping Norms? (2020) (8)
- Black-White Differences in Beliefs about the U.S. Restaurant Tipping Norm: Moderated by Socio-Economic Status? (2012) (8)
- Race Differences in Tipping: Questions and Answers for the Restaurant Industry (2006) (7)
- The Business Case for (and Against) Restaurant Tipping (2016) (7)
- The easy-money effect: credit card spending and hard-work reminders (2017) (7)
- Restaurant Tipping and Service Quality (2001) (7)
- Black–White Differences in Tipping: The Moderating Effects of Socioeconomic Status (2012) (6)
- Research: The Quantitative Integration of Research: An Introduction to Meta-Analysis (1997) (6)
- Credit card cue effect (2019) (5)
- Shattering the Illusion of the Self-Earned Tip: The Effect of a Restaurant Magician on Co-Workers’ Tips (2020) (5)
- More Multi-Study Articles Wanted (2017) (5)
- REACH OUT AND TOUCH YOUR CUSTOMER (2002) (5)
- Tipping policy effects on customer satisfaction: An informative failure to replicate (2020) (5)
- Mega Tips Scientifically Tested Techniques to Increase Your Tips (2003) (4)
- Black-White Differences in Tipping: Moderated by Socio-Economic Status? (2012) (3)
- How hospitality brands grow: What hospitality marketers should know about Andrew Ehrenberg’s work (invited paper for ‘luminaries’ special issue of International Journal of Hospitality Management) (2019) (3)
- The Effects of Minimum Wages on Tipping: A State-Level Analysis (2020) (3)
- Wind tunnel tests on models of merchant ships1 (1961) (3)
- The Effects of Injunctive and Descriptive Tipping Norms on Tipping Behavior and Motives (2021) (2)
- Morality at Work: Do Employees’ Moral Commitments Inhibit Service Disparities and Reactive Workplace Behaviors? (2018) (2)
- Did the COVID-19 Pandemic Dampen Americans’ Tipping for Food Services? Insights From Two Studies (2021) (2)
- The effects of tip distribution policies: Servers’ keeping vs sharing/pooling tips affects tippers’ sentiments but not tip-giving (2022) (2)
- The Impact and Effect of the Sarbanes Oxley Act on the Internal Audit Profession: Chief Audit Executives' Perspectives (2008) (2)
- Does a Voluntary Tipping Policy Really Improve Service? An Examination of Consumer Agency in the Cruise Industry (2005) (2)
- CQ Authors’ Reactions to My Editorial Policies and Practices (2017) (2)
- A Rebuttal to Borchgrevink's Criticism of Our Meta-Analytic Recommendations (1998) (1)
- My Attitudes and Beliefs About Different Types of Research (2016) (1)
- The Impact of Prix Fixe Menu Price Formats on Guests’ Deal Perception (2010) (1)
- How tip credits affect consumer tipping behavior (2022) (1)
- Do Tip Percentages Affect Server Job Tenure, or Vice Versa?: Evidence From a Panel Dataset (2022) (1)
- The Effects of Occupational Characteristics on the Motives Underlying Tipping of Different Occupations (2021) (1)
- Negative Perceptions of Christian Tippers: How Widespread Are They? (2015) (1)
- Methods for Evaluating Marketing Options (2003) (1)
- Conciseness is Critical (2016) (1)
- Super Solvers Gizmos & Gadgets!, 1995. For ages 7 to 12. The Learning Company, Fremont, CA. $45.00 (1997) (0)
- State Differences in Tipping Attitudes and Behavior: Attributable to State Differences in Tipping Motivations? (2022) (0)
- Tipping Motives 1 Predictors of Occupational Differences in Tipping Michael Lynna Journal of Behavioral and Experimental Economics, 77,1-10 (2018) Key Words: Tipping Norms, Tipping Motives, Service Occupations (2020) (0)
- Training collaboration in Australia (2016) (0)
- Digital Scholarship@UNLV (2010) (0)
- Chapters School of Hotel Administration Collection 2-2018 CQ Reviewers ’ Reactions to My Editorial Policies (2019) (0)
- CQ Reviewers’ Reactions to My Editorial Policies (2018) (0)
- INFORMATION RESOURCES The Elements of Information Gathering, Donald E. Zimmerman and Michel Lynn Muraski. 1995. Ornyx Publishing, Phoenix, AZ. 256 pages. ISBN: 0-89774-800-X. $19.95 (1997) (0)
- Summary of CQ’s 2016 Submissions and Editorial Decisions (2017) (0)
- Enhancing Indigenous partnerships in an increasingly digitised oil and gas industry (2019) (0)
- From the Editor (2016) (0)
- Ready to collaborate? Operator and supply chain under the spotlight (2017) (0)
- 12-1993 Consumer Tipping : A Cross-Country Study (2019) (0)
- The Tipping Quiz Tool (2006) (0)
- Chapters School of Hotel Administration Collection 1984 The Psychology of Restaurant Tipping (2015) (0)
- Chapters School of Hotel Administration Collection 6-1996 Seven Ways to Increase Servers ’ Tips (2019) (0)
- Mega Tips II More Scientifically Tested Techniques to Increase Your Tips (2011) (0)
- Black-White Differences in Tipping 1 Black-White Differences in Tipping : Moderated by Socio-Economic Status ? (2012) (0)
- Chapters School of Hotel Administration Collection 6-1998 Reach Out and Touch Your Customers (2015) (0)
- The War of Desire and Technology at the Close of the Mechanical Age, Allucquère Rosanne Stone. 1995. The MIT Press, Cambridge, MA. 212 pages. ISBN: 0-262-19362-0. $22.50 (1997) (0)
- Summary of CQ’s 2017 Submissions and Editorial Decisions (2018) (0)
- Restaurant Tips and Service Quality: A Tenuous Relationship (2001) (0)
- Hotel Administration The Scholarly Commons Articles and Chapters School of Hotel Administration Collection 2-2016 From the Editor (2019) (0)
- Perception The Effects of Service Charges Versus Service-Included Pricing on Deal (2014) (0)
- The Impact of magnitude salience on prix fixe menu price judgment (2010) (0)
- Chapters School of Hotel Administration Collection 2-2003 The Norm of Restaurant Tipping (2015) (0)
- Improving the Review Policy and Process for Authors and Reviewers (2016) (0)
- Black-White Differences in Beliefs about Tipping Norms 1 Black-White Differences in Beliefs about the U.S. Restaurant Tipping Norm: Moderated by Socio-Economic Status? (2012) (0)
- How to Make and Sell a Meaningful Empirical Contribution (2017) (0)
- Research Notes Tipping customs and status seeking: a cross-country study (1997) (0)
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