Zillur Rahman

Q: What Schools Are Affiliated With Zillur Rahman

Zillur Rahman is affiliated with the following schools: IIT Roorkee, Department of Management Studies, Aligarh Muslim University

Zillur Rahman's AcademicInfluence.com Rankings

Zillur Rahman

Computer Science

#7911

World Rank

#8326

Historical Rank

Machine Learning

#3093

World Rank

#3131

Historical Rank

Artificial Intelligence

#3395

World Rank

#3444

Historical Rank

Database

#4970

World Rank

#5163

Historical Rank

computer-science Degrees

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Computer Science

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Zillur Rahman's Published Works

Number of citations in a given year to any of this author's works

Total number of citations to an author for the works they published in a given year. This highlights publication of the most important work(s) by the author

Published Works

Factors Affecting Green Purchase Behaviour and Future Research Directions (2015) (763)
Corporate sustainability performance and firm performance research: Literature review and future research agenda (2013) (297)
Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach (2011) (288)
The impact of online brand community characteristics on customer engagement: An application of Stimulus-Organism-Response paradigm (2017) (285)
An Empirical Investigation of Relationship between Total Quality Management Practices and Quality Performance in Indian Service Companies (2013) (235)
Consumer engagement in online brand communities: a solicitation of congruity theory (2017) (197)
A Study of Total Quality Management and Supply Chain Management Practices (2011) (182)
Measuring consumer perception of social media marketing activities in e-commerce industry: Scale development & validation (2017) (168)
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences (2019) (159)
Linking Customer Engagement to Trust and Word-of-Mouth on Facebook Brand Communities: An Empirical Study (2016) (154)
Building company reputation and brand equity through CSR: the mediating role of trust (2015) (145)
The transpiring journey of customer engagement research in marketing (2016) (131)
Critical Success Factors of TQM in Service Organizations: A Proposed Model (2010) (129)
Roles and Resource Contributions of Customers in Value Co-creation ☆ (2015) (128)
Evolution of sustainability as marketing strategy: Beginning of new era (2012) (125)
Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents (2015) (125)
The role of customer brand engagement and brand experience in online banking (2016) (121)
Personality factors as predictors of online consumer engagement: an empirical investigation (2017) (116)
A fuzzy AHP and fuzzy multi-objective linear programming model for order allocation in a sustainable supply chain: A case study (2017) (116)
Use of Internet in supply chain management: a study of Indian companies (2004) (110)
Examining the effects of brand love and brand image on customer engagement: An empirical study of fashion apparel brands (2016) (109)
Buyer supplier relationship and supply chain sustainability: empirical study of Indian automobile industry (2016) (108)
Investigating the determinants of consumers’ sustainable purchase behaviour (2017) (108)
Measuring customer experience in banks: scale development and validation (2014) (106)
The CSR's influence on customer responses in Indian banking sector (2016) (105)
Predictors of young consumer’s green purchase behaviour (2016) (103)
Consumers' Sustainable Purchase Behaviour: Modeling the Impact of Psychological Factors (2019) (103)
Multi-Item Stakeholder Based Scale to Measure CSR in the Banking Industry (2014) (97)
Consumer perspective on CSR literature review and future research agenda (2015) (97)
Best Practices of Total Quality Management Implementation in Health Care Settings (2011) (96)
Brand experience anatomy in retailing: An interpretive structural modeling approach (2015) (92)
The Relationship between Total Quality Management and Quality Performance in the Service Industry: A Theoretical Model (2010) (91)
Sustainability adoption through buyer supplier relationship across supply chain: A literature review and conceptual framework (2015) (86)
Measuring consumer perception of CSR in tourism industry: Scale development and validation (2016) (84)
An alternative model of self-service retail technology adoption (2015) (77)
Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries (2011) (77)
An Interpretive Structural Modelling (ISM) Approach for Modelling the Practices of Total Quality Management in Service Sector (2011) (75)
Capturing the customer’s voice, the centerpiece of strategy making (2004) (75)
Sustainability Marketing Strategy: An Analysis of Recent Literature (2013) (74)
E-tail brand experience’s influence on e-brand trust and e-brand loyalty (2016) (74)
Total quality management and service quality: an exploratory study of quality management practices and barriers in service industry (2011) (73)
Awareness and willingness towards Islamic banking among Muslims: An Indian perspective (2017) (71)
Perspectives and Dimensions of Consumer Innovativeness: A Literature Review and Future Agenda (2014) (70)
Co-creation in hotel service innovation using smart phone apps: an empirical study (2017) (66)
Impact of website attributes on customer engagement in banking: a solicitation of stimulus-organism-response theory (2020) (66)
Pareto Analysis of Total Quality Management Factors Critical to Success for Service Industries (2010) (64)
Internet-based supply chain management: using the Internet to revolutionize your business (2003) (64)
A review and future directions of brand experience research (2015) (63)
Total quality management in service sector: a literature review (2012) (63)
Place branding research: a thematic review and future research agenda (2016) (63)
Market orientation, marketing capabilities and sustainable innovation: The mediating role of sustainable consumption and competitive advantage (2017) (62)
Mobile Social Media: The New Hybrid Element of Digital Marketing Communications☆ (2015) (61)
Customer Service Experience in Hotel Operations: An Empirical Analysis (2015) (60)
Influence of Retail Atmospherics on Customer Value in an Emerging Market Condition (2010) (57)
The influence of user participation in social media-based brand communities on brand loyalty: age and gender as moderators (2016) (57)
Marketing capabilities and firm performance: literature review and future research agenda (2015) (57)
Developing customer oriented service: a case study (2004) (56)
Examining consumer-brand relationships on social media platforms (2018) (56)
Exploring total quality management for information systems in Indian firms: Application and benefits (2006) (56)
A Resource-Based View on Marketing Capability, Operations Capability and Financial Performance: An Empirical Examination of Mediating Role☆ (2015) (55)
Innovation adoption across self-service banking technologies in India (2015) (55)
Brand engagement and experience in online services (2019) (54)
CSR and consumer behavioral responses: the role of customer-company identification (2018) (54)
TQM principles' application on information systems for empirical goals (2007) (54)
Identification and prioritization of corporate sustainability practices using analytical hierarchy process (2015) (53)
Identifying and ranking critical success factors of customer experience in banks (2012) (52)
Studying the Impact of Total Quality Management in Service Industries (2010) (50)
Development of a scale to measure hotel brand experiences (2017) (50)
Identification and Prioritization of Barriers to Total Quality Management Implementation in Service Industry: An Analytic Hierarchy Process Approach (2015) (50)
Co-creation of Social Value through Integration of Stakeholders (2015) (49)
Assessing the awareness of total quality management in Indian service industries (2011) (48)
The influence of social media marketing activities on customer loyalty (2018) (48)
Understanding customer participation in online brand communities: Literature review and future research agenda (2017) (47)
Analyzing enablers of sustainable supply chain: ISM and fuzzy AHP approach (2017) (47)
Sources of first mover advantages in emerging markets – an Indian perspective (2003) (46)
The effect of CSR engagement on eWOM on social media (2020) (46)
How does corporate association influence consumer brand loyalty? Mediating role of brand identification (2016) (46)
Customer experience management — A case study of an Indian bank (2006) (43)
Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective (2021) (43)
Measuring customer social participation in online travel communities: Scale development and validation (2017) (39)
E-government in India: modelling the barriers to its adoption and diffusion (2008) (38)
A Critical Study of Quality Parameters in Health Care Establishment: Developing an Integrated Quality Model (2012) (38)
Building a corporate identity using corporate social responsibility: a website based study of Indian banks (2014) (38)
The concept of online corporate brand experience: an empirical assessment (2016) (36)
Impact of Total Quality Management and Service Quality in the Banking Sector (2012) (35)
Total quality management practices in manufacturing and service industries: a comparative study (2012) (35)
An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India (2013) (35)
Retail brand experience: scale development and validation (2016) (33)
Customer co-creation through social media: The case of ‘Crash the Pepsi IPL 2015’ (2016) (32)
The effect of CSR on consumer behavioral responses after service failure and recovery (2016) (30)
Integrating Total Quality Management and Supply Chain Management: Similarities and Benefits (2011) (30)
Customer co-creation and adoption intention towards newly developed services: an empirical study (2017) (29)
Customer co-creation in hotel service innovation (2018) (29)
Service Quality in Healthcare Establishments: A Literature Review (2016) (28)
Customer engagement and employee engagement: systematic review and future directions (2020) (27)
Information technology capability as competitive advantage in emerging markets: Evidence from India (2017) (27)
Consumer ethics: A review and research agenda (2021) (26)
Social media usage and firm performance: the mediating role of social capital (2017) (26)
The social role of social media: the case of Chennai rains-2015 (2016) (26)
Brand Experience and Emotional Attachment in Services: The Moderating Role of Gender (2017) (25)
Stakeholder identification and classification: a sustainability marketing perspective (2016) (24)
Brand Experience Anatomy in Hotels: An Interpretive Structural Modeling Approach (2017) (24)
Accord on “Fire and Building Safety in Bangladesh”: A Breakthrough Agreement? (2014) (23)
Striving for legitimacy through CSR: an exploration of employees responses in controversial industry sector (2019) (22)
Gender, loyalty card membership, age, and critical incident recovery: Do they moderate experience-loyalty relationship? (2020) (22)
Developing new services using fuzzy QFD: a LIFENET case study. (2008) (22)
Marketing through spirituality: A case of Patanjali Yogpeeth (2014) (21)
Assessing the Influence of Stakeholders on Sustainability Marketing Strategy of Indian Companies (2016) (20)
Impact of social media and customer-centric technology on performance outcomes: the mediating role of social CRM capabilities (2018) (20)
Evaluating a model for analyzing methods used for measuring customer experience (2010) (20)
An empirical investigation of tourist’s choice of service delivery options: SSTs vs service employees (2017) (20)
CCV Scale: Development and Validation of Customer Co-Created Value Scale in E-Services (2019) (19)
An Integrated Framework to Understand How Consumer-Perceived Ethicality Influences Consumer Hotel Brand Loyalty (2017) (19)
The role of CSR as a determinant of consumer responses in financial sector (2015) (19)
An Interpretive Structural Modeling for Sustainable Healthcare Quality Dimensions in Hospital Services (2015) (19)
First mover advantages in emerging economies: a discussion (2003) (18)
Influence of Experiential Marketing on Customer Purchase Intention: A Study of Passenger Car Market (2014) (18)
Modeling the Barriers of Indian Telecom Services Using ISM and MICMAC Approach (2017) (18)
An ISM approach for modelling the enablers of sustainability in market-oriented firms (2017) (18)
Survey on the usage of total quality management tools and techniques in Indian service industries: an empirical analysis (2013) (18)
Sustainability, Social Responsibility and Value Co-creation: A Case Study Based Approach (2015) (17)
Social media marketing: literature review and future research directions (2017) (17)
Total Quality Management Implementation in the Healthcare Industry: A Proposed Framework (2010) (17)
Mobile Telephone Technology as a Distance Learning Tool (2016) (16)
What influences ethnic entrepreneurs’ decision to start-up: Some evidence from Aberdeen, Scotland (2016) (16)
Virtual Organisation: a stratagem (2002) (15)
The role of consumer engagement in recovering online service failures: an application of service-dominant logic (2019) (15)
E‐commerce solution for services (2004) (15)
The sharing economy: the influence of perceived corporate social responsibility on brand commitment (2020) (14)
Total Quality Management and Service Quality: An Exploratory Study of Management Practices and Barriers in Service Industries (2011) (14)
Self-service innovativeness scale: introduction, development, and validation of scale (2016) (13)
Superior Service Quality in Indian Cellular Telecommunication Industry (2006) (12)
Sustainability and E-waste Management Scenario in India (2011) (12)
A Study of Optimization of Process by Using Taguchi's Parameter Design Approach (2008) (12)
Customer experience: a critical literature review and research agenda (2011) (12)
Are Street Vendors Really Innovative Toward Self-service Technology? (2016) (12)
Consumer responses to CSR in Indian banking sector (2016) (12)
Modelling relationship marketing strategies for sustainability adoption (2013) (11)
Transforming Jewellery Designing: Empowering Customers through Crowdsourcing in India (2017) (11)
Corporate sustainability performance assessment: an analytical hierarchy process approach (2014) (10)
Corporate sustainability performance and firm performance association: a literature review (2015) (10)
Green Marketing Mix: Rethinking Competitive Advantage during Climate Change (2011) (10)
TQM for Information Systems: Are Indian Organizations Ready? (2006) (10)
Current Health of Indian Healthcare and Hospitality Industries: A Demographic Study (2013) (9)
Impact of Social CRM Capabilities on Firm Performance: Examining the Mediating Role of Co-Created Customer Experience (2016) (9)
Understanding the Role of Evidence in Policy Making in Bangladesh Report 1: An Analysis of Interviews with Health Sector Decision Makers (2009) (9)
Effect of Feedback during Lecture Style Delivery Both in a Face-to-Face Classroom & during a Distance Education Television Session in a Developing Country like Bangladesh without the Use of Internet (2006) (9)
Using Big Data Analytics for Competitive Advantage (2016) (8)
A Model for the Sales and Distribution of E-Services (2004) (8)
Fuzzy approach to measuring healthcare service quality (2009) (8)
Identifying the Key Practices of TQM in Indian Service Industries: An Empirical Analysis (2011) (8)
An Empirical Study of Barriers to TQM Implementation in Indian Service Industries (2011) (7)
Information technology investment strategies: a review and synthesis of the literature (2016) (7)
Why large local conglomerates may not work in emerging markets (2003) (7)
Effect of feeding tree forages on productive performances on growing sheep (2016) (6)
Effect of tree forage supplementation on growth performance of goats (2015) (6)
Customer participation in brand communities on social media: a systematic literature review (2017) (6)
Sustainable Consumption in India: Challenges and Opportunities (2011) (6)
Integrating corporate sustainability and sustainable development goals: towards a multi-stakeholder framework (2021) (6)
Core Quality and Associated Supportive Quality Parameters: A Conceptual Quality Frame Work in Health Care Establishment (2012) (6)
Anthropomorphic brand management: An integrated review and research agenda (2022) (6)
Identifying and modelling the factors of customer experience towards customers’ satisfaction (2011) (5)
Analysis of Total Quality Management Practices in Manufacturing and Service Sectors (2011) (5)
Modeling the barriers toward the growth of higher education institutions (2020) (5)
Commentary on Progressing Understanding of Online Customer Engagement: Recent Trends and Challenges (2021) (5)
INTEGRATING THE SUPPLY CHAIN FLOWS FOR BUSINESS EFFECTIVENESS (2007) (5)
Determinants of Sustainable Consumption Behaviour: Review and Conceptual Framework (2018) (4)
Assessing the impact of information technology capability on firm profitability and market value in emerging economies: a study from India (2017) (4)
Erratum to: The influence of user participation in social media-based brand communities on brand loyalty: age and gender as moderators (2016) (4)
LIFENET hospitals (India): developing new services' case study. (2008) (4)
The evolving passage of consumer ethics research: a systematic literature review (2021) (3)
PREDOMINANT PERIOD AND AMPLIFICATION FACTOR ESTIMATION WITH RESPECT TO GEOMORPHOLOGY - A CASE STUDY OF SYLHET CITY CORPORATION AREA, BANGLADESH (2016) (3)
An innovation-cycle framework of integrated agricultural knowledge system and innovation for improving farmers climate change adaptation and risk mitigation capacities: A case of Bangladesh (2015) (3)
Identification and Adoption of Total Quality Management Practices in Indian Information and Communication Technology and Banking Industries: An Empirical Study (2014) (3)
Brand hate: a literature review and future research agenda (2022) (3)
The Mexico Syndrome (1996) (3)
NEDFi: Transforming Lives through Shared Value Creation (2016) (2)
Sustainability Initiatives in Manufacturing: A case Study of Maruti Udyog Ltd. (2011) (2)
Marketing Strategy for Logan Cars in India (2006) (2)
Tariff balancing for increased subscription and revenue in a mobile network (2009) (2)
The Opportunity Versus Risks in Wastewater Irrigation (2018) (2)
How do Prospective Candidates Evaluate a Business School? (2002) (2)
Stakeholder engagement and corporate performances: Empirical evidence from an emerging economy (2022) (2)
Effect of different types of organic manure on biomass yield, morphological characteristics and nutritive value of BLRI Napier-4 in Baghabari milk shed area, Sirajgonj - (2016) (2)
Impact of Social CRM Capabilities on Firm Performance (2021) (2)
Assessing a Decade of Progress in Reducing Poverty, 2000-2010 (2013) (2)
Zero-B: Introducing Green Innovation in Water Purifiers (2015) (2)
Computerised management information system in large scale private sector indian manufacturing companies (1996) (1)
Effect of modified feeding practice on milk production of cross bred dairy cows in Baghabari milk shed area, Sirajgonj (2015) (1)
Nonparametric approach to rank global petroleum business opportunities (2011) (1)
Understanding the Role of ‘Process’ in Value Co-Creation (2013) (1)
The influence of user participation in social media-based brand communities on brand loyalty: age and gender as moderators (2016) (1)
Digital Libraries in the New Millennium (2012) (1)
Bharat to India: a case of connecting IFFCO brand with generation Y (2017) (1)
An Empirical Investigation of TQM Barriers in Indian ICT and Banking Industries (2014) (1)
Consumer Green Attribute Endorsement: An Empirical Study (2011) (1)
SUSTAINABLE UNDERGROUND CONSTRUCTIONS INCLUDING TUNNELS FOR DHAKA CITY, BANGLADESH: A GEOLOGICAL AND GEOTECHNICAL INSIGHT (2016) (1)
The Branding of Chhokra (2009) (1)
Antecedents of co-creation intention and their role in developing technology-based new services via customer involvement: a conceptual analysis (2018) (1)
Survey of Total Quality Management Practices in Manufacturing and Service Industries (2010) (1)
ZEE Zindagi: Offering Value through Distinct Approach (2016) (1)
Understanding people's perceptions of climate change impacts on rural water resources in Bangladesh : an integrated modelling approach (2012) (1)
Address of President Zillur Rahman to the First Session of 2011 of the Ninth Jatiya Sangsad (2011) (0)
Investigating the influence of information technology capability on risk and returns: a firm-level empirical analysis (2017) (0)
The social role of social media: the case of Chennai rains-2015 (2016) (0)
Mapping the Cause-Related Marketing (CRM) field: document co-citation and bibliographic coupling approach (2022) (0)
Prioritizing the TQM Enablers in HCEs for Improved Performance: An AHP Approach (2021) (0)
Interactive-lecturing a learning tool to improve classroom learning (2006) (0)
Social media usage and firm performance: the mediating role of social capital (2017) (0)
The role of CSR as a determinant of consumer responses in financial sector (2015) (0)
Strategic Dilemma at Tata Refractories Ltd (2008) (0)
Corporate Social Responsibility Activities Scale (2018) (0)
Sustainably engaging employees in food wastage reduction: A conscious capitalism perspective (2023) (0)
ICT induced factors influencing online Buying Behaviour of customers: A Literature Review (2021) (0)
Reconceptualising service firm marketing capability: scale development and validation (2018) (0)
A surveillance study on dairy farmers selected in Baghabari milk pocket area of Bangladesh (2016) (0)
Investigating Customer Engagement through the Prism of Congruity Theory (2017) (0)
Exploring the antecedents and consequences of firm-stakeholder engagement process: A systematic review of literature (2022) (0)
Sanitation Report on Short Term Consultancy to NGO Forum for Drinking Water Supply and Sanitation on Domestic Rainwater Harvesting in Bangladesh (1999) (0)
CCV Scale: Development and Validation of Customer Co-Created Value Scale in E-Services (2017) (0)
Online Corporate Brand Experience Questionnaire (2016) (0)
Curbing unethical consumer behaviour: the role of religiosity, consumer ethical beliefs and anticipated guilt (2023) (0)
The Impact of Wastewater Irrigation on Soils and Crops (2018) (0)
An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India (2012) (0)
Measuring TQM Awareness in Indian Hospitality Industry (2020) (0)
Self-service innovativeness scale: introduction, development, and validation of scale (2015) (0)
Can IT/IS synergy with agility counter the Productivity Paradox? A perspective from existing literature (2012) (0)
Erratum to: The influence of user participation in social media-based brand communities on brand loyalty: age and gender as moderators (2016) (0)
‘Mangaldeep’: Spreading Fragrance in India (2016) (0)
An Exploratory Study of Total Quality Management Practices in Service Industries (2009) (0)
Diagnoses (1998) (0)
Developing a conceptual framework of living cost to income approach for depicting affordable housing locations: policy implications for housing affordability in Melbourne, Australia (2017) (0)
Place branding research: a thematic review and future research agenda (2016) (0)
ALTERNATIVE LIVELIHOOD OF JHATKA FISHERMEN IN THE TWO UPAZILA OF PIROJPUR DISTRICT (2010) (0)
Development and Validation of a Scale for Measuring City Image (2020) (0)
Consumer responses to CSR in Indian banking sector (2015) (0)

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What Schools Are Affiliated With Zillur Rahman?

Zillur Rahman is affiliated with the following schools:

Zillur Rahman's Academic­Influence.com Rankings

Why Is Zillur Rahman Influential?

Zillur Rahman's Published Works

Published Works

What Schools Are Affiliated With Zillur Rahman?

Zillur Rahman's AcademicInfluence.com Rankings